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Security report for chatwee-api.com

Chatwee Sp. z o.o. · Technology · Poland

Medium risk. 11 critical or high findings in Email security, Security headers and 2 other checks.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

Chatwee Sp. z o.o. is a Poland-based technology company operating the chatwee.com platform, providing chat and communication services primarily targeting businesses and website owners. Established in 2014, the company offers SaaS solutions with user account management, direct marketing, and customer support features. The website content is professional and GDPR compliant, reflecting a mature business with a clear privacy focus. Technically, the website leverages AWS infrastructure and custom JavaScript and CSS, with moderate performance and good mobile optimization. However, there is room for improvement in accessibility and SEO. Security posture is adequate with HTTPS usage and privacy policy adherence, but lacks visible security headers and a published security policy or incident response plan. Overall, the website is trustworthy and well-maintained, with transparent WHOIS data and consistent business information. No critical vulnerabilities or suspicious patterns were detected. Strategic improvements in security policy publication, DNSSEC enablement, and cookie consent mechanisms would enhance compliance and trust. The risk level is low, but continuous monitoring and enhancement of security and privacy practices are recommended to maintain high standards and user confidence.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

11 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

Need hands-on remediation? Email guard@offseq.com

Keep watching chatwee-api.com

This scan found 27 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
15
Email security
40
DNS health
75
Network security
100
GDPR outside view
35
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Chatwee operates in the technology sector, focusing on chat and communication services delivered via a SaaS model. Its market positioning is stable with a domain age of nearly 10 years, indicating established operations. The company targets businesses needing chat solutions, leveraging direct marketing and customer support enhancements as revenue streams. The presence of a dedicated Data Protection Officer and GDPR compliance reflects a strong regulatory adherence. The company appears to have a lean structure (small size) with no publicly indicated subsidiaries or parent company. The partnership ecosystem is not explicitly detailed but includes AWS hosting and Facebook integration references. Growth indicators include ongoing service updates and active domain registration.

Security posture

The security maturity level is moderate to good. The website enforces HTTPS and maintains GDPR-compliant privacy practices. However, the absence of explicit security headers and a published security or incident response policy indicates gaps in security transparency. No vulnerabilities or exposed sensitive data were found in the analyzed content. Data protection practices include user consent for IP and activity tracking and clear data retention policies. Incident response readiness is not documented publicly. The security culture is implied by the presence of a Data Protection Officer and adherence to GDPR but could be improved by publishing more detailed security documentation.

Recommendations

  1. Publish a dedicated security policy and incident response plan on the website to improve transparency and user trust.
  2. Enable DNSSEC for the domain to enhance DNS security and prevent spoofing.
  3. Implement and enforce security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  4. Introduce a visible cookie consent mechanism to comply fully with cookie regulations and improve user privacy control.
  5. Consider publishing a vulnerability disclosure policy or security.txt file to facilitate responsible security reporting.

Contact details published on the site

Addresses
Legal name
Chatwee Sp. z o.o.
VAT number
PL6652990463
Registration number
0000438812
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Chatwee Sp. z o.o.
Description
Chatwee Sp. z o.o. operates chatwee.com, a web service providing chat and communication solutions. The company offers services related to user account management, direct marketing, and customer support enhancements.
Key services
Chat service platform, User account management, Direct marketing communications, Customer support tools
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, AWS (Amazon Web Services), Custom CSS, Lato font
Platforms
AWS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced (implied by script sources using https)
  • No exposed sensitive data in HTML
  • Privacy policy with GDPR compliance

Analytics and tracking

Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Direct marketing via email
Transparency
basic

Site quality

Design
basic
User experience
basic
Content relevance
good
Navigation
basic
Professionalism
good
Trustworthiness
high

Key observations

  1. Comprehensive and clear privacy policy with GDPR compliance
  2. No visible security policy or incident response information
  3. No forms detected on the main page content
  4. Use of AWS hosting and scripts
  5. No cookie consent mechanism visible despite cookie policy reference
  6. Contact information limited to email and physical address, no phone numbers found
  7. No social media links detected
  8. No explicit security headers detected in provided data
  9. Domain is stable, registered with a reputable registrar, and not privacy protected
Technical notes

Notes

The website uses a modern tech stack with JavaScript and AWS hosting, ensuring scalability and reliability. The use of custom CSS and the Lato font indicates attention to design consistency. Performance is moderate with good mobile optimization but basic accessibility and SEO features. No CMS or major frameworks were detected, suggesting a custom-built or lightweight platform. The domain uses Amazon AWS DNS services but lacks DNSSEC, which is a technical risk. The website does not expose sensitive data and uses HTTPS, but security headers are missing, representing a technical debt. Overall, the infrastructure is solid but could benefit from enhanced security configurations and SEO improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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