Skip to main content

Security report for chathero.ai

PrivateName Services Inc. · Technology · Canada

Medium risk. 4 critical or high findings in Security headers and SSL/TLS.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Chathero.ai is a SaaS company specializing in AI-driven solutions for marketing, sales, and customer service. The platform aims to revolutionize customer engagement through smart communication tools, targeting businesses seeking to enhance their sales and marketing automation. The company appears to be a small technology firm founded in 2019, operating primarily in Canada with a focus on AI technology. The website presents a professional design with clear business messaging and offers a free trial to attract users. Technically, the website leverages modern web technologies including Bootstrap for responsive design, and integrates multiple third-party analytics and marketing tools such as Microsoft Clarity, Google Tag Manager, Facebook Pixel, and LinkedIn Insight Tag. Hosting and DNS services are provided via Cloudflare, enhancing performance and security. The site is mobile-optimized and SEO-friendly, though accessibility features are basic. From a security perspective, the site enforces HTTPS and uses domain transfer protection. However, DNSSEC is not enabled, and no advanced security headers were detected. Privacy compliance is partial, with a cookie consent mechanism implemented via Cookiebot but lacking a visible privacy policy or terms of service. No incident response or security policy information is publicly available. The WHOIS data shows privacy protection for the registrant, which is common for small tech startups. Overall, the website is functional and professional but could improve in privacy transparency and security hardening. The risk level is moderate with no critical vulnerabilities detected, but the absence of privacy and security policies may impact user trust and compliance with regulations like GDPR.

Scanned

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching chathero.ai

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
15
Email security
85
DNS health
70
Network security
100
GDPR outside view
95
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Chathero.ai positions itself in the competitive AI SaaS market, focusing on marketing, sales, and customer service automation. Its business model revolves around subscription-based software services with a free trial to onboard customers. The company targets businesses looking to leverage AI for customer engagement and sales optimization. The use of privacy protection in WHOIS and Cloudflare services indicates a focus on operational security and performance. The lack of visible contact information and formal policies suggests a small or early-stage company still developing its corporate transparency. The integration of multiple marketing and analytics tools indicates an active digital marketing strategy to grow its user base.

Security posture

The website demonstrates a basic to moderate security posture. HTTPS is enforced, and domain transfer protection is active, reducing risk of domain hijacking. However, the absence of DNSSEC and security headers like Content-Security-Policy or X-Frame-Options weakens defense against certain attacks. The use of multiple third-party scripts increases the attack surface and requires ongoing monitoring. No exposed sensitive data or vulnerabilities were detected in the HTML content. Privacy compliance is partial, with cookie consent but no privacy or security policies published. Incident response readiness is unclear due to lack of contact channels for security issues. Overall, the security posture is adequate for a small SaaS provider but should be enhanced to meet enterprise standards and regulatory requirements.

Recommendations

  1. Enable DNSSEC to improve domain name system security.
  2. Publish comprehensive privacy policy and terms of service pages to enhance compliance and user trust.
  3. Implement security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  4. Provide clear contact information including security incident response contacts (e.g., security@ or abuse@ emails).
  5. Regularly audit and minimize third-party scripts to reduce attack surface and improve performance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
PrivateName Services Inc.
Description
Chathero is your Software and SAAS company for AI solutions. Revolutionize sales and customer engagement for a smart communication. Start your free trial now!
Key services
AI platform for marketing, Sales automation, Customer service AI solutions
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Bootstrap 4.6.2, Cookiebot, Microsoft Clarity, Google Tag Manager, Facebook Pixel, LinkedIn Insight Tag, Bing Ads
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Domain status clientTransferProhibited
  • Cookie consent implemented

Analytics and tracking

Services
Microsoft Clarity, Google Analytics (via GTM implied), LinkedIn Insight, Facebook Pixel
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Bing Ads, Facebook Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Microsoft Clarity
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website uses modern JavaScript frameworks and Bootstrap for UI
  2. Cookie consent implemented via Cookiebot
  3. Multiple third-party marketing and analytics scripts present
  4. No explicit privacy policy or terms of service found in the scanned content
  5. No direct contact information or company emails visible on the main page
  6. Domain uses Cloudflare DNS but DNSSEC is not enabled
  7. WHOIS privacy protection is active
  8. No WAF or blocking detected, site content fully accessible
Technical notes

Notes

The website uses a modern tech stack with Bootstrap 4.6.2 for responsive UI and integrates several marketing and analytics tools including Microsoft Clarity, Google Tag Manager, Facebook Pixel, and LinkedIn Insight Tag. Hosting and DNS are managed via Cloudflare, providing CDN and security benefits. The site is mobile-optimized and SEO-friendly with proper meta tags. However, no CMS was detected, suggesting a custom or static site build. Performance is moderate, likely impacted by multiple external scripts. Accessibility features are basic and could be improved. The absence of DNSSEC and security headers indicates some technical debt in security best practices. Overall, the technical infrastructure is solid for a small SaaS company but has room for modernization and security enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with chathero.ai. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review chathero.ai.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.