Skip to main content

Security report for chatbot.com

Text, Inc. · Technology · United States

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

ChatBot.com is a technology company operating under Text, Inc., providing AI-powered chatbot software designed to enhance customer support, marketing, and sales through automated, data-driven conversational AI. The company positions itself as a leader in AI chatbot solutions with a broad range of integrations and a strong presence in the SaaS market. Their platform offers features such as AI Assist scanning, visual chatbot building, multichannel communication, and seamless handover to live agents, targeting businesses seeking to automate and improve customer engagement. The website demonstrates a high level of digital maturity with professional design, mobile optimization, and extensive use of analytics and marketing tools. However, the absence of explicit privacy and cookie policies and lack of visible security headers indicate areas for compliance and security improvement. The WHOIS data is unavailable, which slightly impacts trust but the overall business credibility remains high due to consistent branding, social proof, and partner ecosystem.

Scanned

This is an earlier scan of chatbot.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching chatbot.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
45
Email security
82
DNS health
85
Network security
100
GDPR outside view
83
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention chatbot.com, from OffSeq Breach.

Total records
5,976
Employees
0
Customers
5,946
Third parties
30
Weak passwords
16%

11 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for chatbot.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ChatBot.com operates in the technology sector, focusing on AI chatbot solutions for customer service and sales automation. Their business model is SaaS-based, offering subscription plans with free trials to attract customers. The company leverages partnerships with LiveChat, HelpDesk, and other platforms to expand its ecosystem. The target market includes medium to large enterprises seeking to enhance customer interactions with AI. The presence of multiple social media channels and customer testimonials indicates active marketing and customer engagement strategies. The company appears to be well-established with a large customer base and a consistent brand identity. Revenue streams likely include subscription fees and possibly premium integrations or services.

Security posture

The website enforces HTTPS and uses modern JavaScript libraries and tracking tools, indicating a baseline security posture. However, the lack of detected security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options suggests room for improvement in hardening the web application against common attacks. No exposed sensitive data or vulnerable libraries were identified in the HTML content. The absence of a published security policy, incident response contacts, or vulnerability disclosure program limits transparency and readiness for security incidents. Overall, the security posture is moderate but could be enhanced by implementing recommended headers, publishing security documentation, and improving privacy compliance.

Recommendations

  1. Implement and publish comprehensive privacy and cookie policies with clear GDPR compliance and consent mechanisms.
  2. Add security headers like Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to improve web security.
  3. Publish a security policy and incident response contact information to enhance transparency and trust.
  4. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  5. Verify and update WHOIS domain registration information to improve legitimacy and trustworthiness.

Contact details published on the site

Addresses
Legal name
Text, Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Text, Inc.
Description
ChatBot® uses AI-generated responses to instantly help your customers. Get 24/7 support and ultra-high satisfaction rates. Test an AI chatbot for free.
Key services
AI-powered customer service chatbots, Multichannel communication, Visual chatbot builder, Integrations with platforms like LiveChat, Shopify, Slack, Facebook Messenger
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, HubSpot Analytics, LiveChat tracking scripts
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of async and defer for scripts

Analytics and tracking

Services
Google Analytics (via Google Tag Manager), HubSpot Analytics, Facebook Pixel
Tracking level
extensive
Privacy practices
basic

Advertising

Tracking pixels
HubSpot Analytics, Facebook Pixel
Marketing tools
HubSpot, LiveChat tracking
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. No explicit privacy, cookie, or terms of service policies found in the provided HTML snippet.
  3. Multiple forms collect business email addresses for free trial signup.
  4. Extensive use of third-party analytics and marketing scripts.
  5. Strong branding and social media presence linked.
  6. No direct contact emails or phone numbers found in the HTML content.
  7. WHOIS data unavailable, indicating possible privacy protection or domain registration issue.
Technical notes

Notes

The website uses a modern tech stack with asynchronous JavaScript loading, Google Tag Manager, HubSpot analytics, and LiveChat tracking scripts. The design is responsive and optimized for mobile devices. SEO is supported by proper meta tags and Open Graph data. The site lacks a detectable CMS, suggesting a custom or static site architecture. Performance appears moderate with optimized images and lazy loading. Accessibility features are present but not fully detailed. Technical risks include missing security headers and incomplete privacy compliance. Opportunities exist to modernize security practices and enhance compliance documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 78/100Low25 findingsView report
  2. 78/100 +5Low25 findingsView report
  3. 73/100Medium25 findingsView report
Reviews of this site

Share your experience with chatbot.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review chatbot.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.