Text, Inc. · Technology · United States
Low risk. 2 critical or high findings in Security headers and SSL/TLS.
Text, Inc. operates the ChatBot platform, offering AI-powered chatbot software designed to enhance customer support, marketing, and sales through automated, data-driven AI chatbots. The company positions itself as a leading provider in the AI chatbot market, serving thousands of businesses globally with a comprehensive suite of features including multichannel communication, AI-generated replies, and advanced AI training. The platform integrates with popular tools such as LiveChat, Shopify, Slack, and Facebook Messenger, enabling seamless customer engagement across multiple channels. Technically, the website employs modern JavaScript frameworks and integrates multiple analytics and marketing tools such as Google Tag Manager, Facebook Pixel, and HubSpot Analytics. The site is mobile-optimized with responsive design and good accessibility features, providing a professional user experience. However, explicit privacy and cookie policies are not detected in the provided content, indicating an area for compliance improvement. From a security perspective, the site enforces HTTPS and uses secure forms but lacks visible security headers and published security policies or incident response contacts. The absence of WHOIS data raises concerns about domain registration transparency, which impacts trustworthiness despite the professional presentation and strong branding. Overall, ChatBot.com presents a mature, well-branded SaaS offering with strong market presence and technical implementation. Strategic improvements in privacy compliance, security policy transparency, and domain registration clarity are recommended to enhance trust and security posture.
Scanned
NIS2 Art. 21(2)
This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.
GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.
2 findings rated critical or high. Fix these first.
Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.
Prevents clickjacking attacks
What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"
TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.
SSL certificate uses 256-bit key, which is considered weak
What to do: Use at least 2048-bit RSA or 256-bit ECC key
Need hands-on remediation? Email guard@offseq.com
This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.
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Each check with its score, findings and the evidence it collected.
The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.
Counted in this score
Not counted
Findings that cap the score at 49
Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.
Partial scans
When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.
Risk levels
Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.
Leaked records that mention chatbot.com, from OffSeq Breach.
11 subdomains affected
See the 10 newest leaked credentials
A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for chatbot.com.
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Breach keeps ingesting new leaks, so these numbers can grow between scans.
Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.
Automated reading of the public site. Ratings are indicative.
Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.
Retrieved 2026-10-25
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