Skip to main content

Security report for centribal.com

Centribal · Technology · N/a

Medium risk. 7 critical or high findings in Security headers and GDPR outside view.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Centribal is a technology company specializing in AI-driven chatbot and virtual assistant platforms designed to enhance customer and employee experiences through conversational AI and omnichannel engagement. Founded in 2020, the company offers a SaaS platform that integrates generative AI and supports multiple communication channels such as WhatsApp, Instagram, email, SMS, push notifications, and voice. Their market position is that of a specialized provider with a medium-sized footprint and a portfolio of notable clients, emphasizing scalability, customization, and rapid deployment. Technically, the website is built on WordPress with modern SEO practices using Yoast SEO and jQuery libraries. The platform mentions Kubernetes for scalable deployments, indicating a mature technical infrastructure. The site is mobile-optimized and performs moderately well, with good accessibility and SEO optimization. Hosting and domain registration are managed through IONOS SE, with DNS servers provided by UI-DNS. From a security perspective, the site enforces HTTPS and has domain transfer protections but lacks DNSSEC and some recommended security headers. No explicit security or incident response policies are published, and no cookie consent mechanism is present, which may affect GDPR compliance. No vulnerabilities or exposed sensitive data were detected in the HTML content. Overall, Centribal presents a professional and trustworthy online presence with solid business credibility and technical implementation. Strategic improvements include enhancing privacy compliance with cookie consent, enabling DNSSEC, and publishing security policies to strengthen trust and regulatory adherence.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching centribal.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
90
Security headers
35
Email security
75
DNS health
75
Network security
100
GDPR outside view
35
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Centribal operates in the AI conversational platform market, targeting businesses seeking to automate and enhance customer and employee interactions. Their competitive advantage lies in integrating generative AI with omnichannel communication and providing a no-code dialogue builder for rapid deployment. Revenue streams likely include subscription fees for platform access and professional services for customization and integration. The company maintains partnerships, such as with Rload Studio for design and development, and serves a diverse client base including large enterprises. Growth indicators include a growing client portfolio and emphasis on scalable Kubernetes-based solutions. The business model focuses on SaaS delivery with strategic consulting and support.

Security posture

The website demonstrates a moderate to good security posture with HTTPS enforced and domain transfer protection enabled. However, the absence of DNSSEC and security headers like Content-Security-Policy and X-Frame-Options represents areas for improvement. No public incident response or security policies were found, which could hinder transparency and readiness. The lack of a cookie consent mechanism may expose the company to GDPR compliance risks. No vulnerabilities or exposed sensitive data were identified in the site content. Overall, the security maturity is adequate but could benefit from enhanced DNS security, policy publication, and privacy compliance measures.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement and display a cookie consent banner to comply with GDPR and enhance user privacy transparency.
  3. Publish explicit security and incident response policies to improve trust and demonstrate readiness.
  4. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to harden the website against common attacks.
  5. Regularly audit and update third-party plugins and scripts to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Centribal
Description
Plataforma gestión y creación de chatbots
Key services
IA Conversacional, Engagement omnicanal, Automatización de Customer Experience, Employee Experience, Integración con sistemas CRM y back office
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Yoast SEO plugin, jQuery, Kubernetes (K8S) mentioned, Custom JavaScript, SVG icons
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Domain status clientTransferProhibited
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected

Analytics and tracking

Tracking level
minimal
Privacy practices
basic

Advertising

Marketing tools
Yoast SEO
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is in Spanish, targeting Spanish-speaking business clients.
  3. No explicit contact emails or phone numbers found on homepage; contact via form only.
  4. Social media presence on Facebook, X (Twitter), and LinkedIn.
  5. No cookie consent banner detected, which may impact GDPR compliance.
  6. Use of modern web technologies and SEO best practices.
  7. No explicit security or incident response policies published.
  8. WHOIS data is transparent and consistent with business claims.
Technical notes

Notes

The website is built on WordPress CMS with Yoast SEO plugin and jQuery libraries, indicating a standard but modern web technology stack. The use of Kubernetes is mentioned for backend scalability, suggesting a robust infrastructure. Performance is moderate with good mobile optimization and SEO practices. Accessibility is basic but present. The site uses SVG icons and custom JavaScript for UI enhancements. Hosting is managed via IONOS SE with multiple UI-DNS name servers. No critical technical debt or deprecated technologies were detected, but enabling DNSSEC and adding security headers would improve the technical security posture.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with centribal.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review centribal.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.