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Security report for captainup.com

Captain Up · Technology · N/a

Medium risk. 6 critical or high findings in Email security, Security headers and 2 other checks.

Security score

66/100

Risk levelMedium

0–100, higher is better. How it is calculated

Captain Up is a technology company specializing in gamification and loyalty platforms tailored for the sports betting, casino, iGaming, and e-commerce industries. With over a decade of experience, the company offers a cloud-based SaaS platform that enhances customer engagement and retention through behavioral economics, game mechanics, and personalized rewards. Their market position is supported by notable partnerships and certifications such as ISO 27001 and ISO 27017, underscoring their commitment to security and compliance. Technically, the website is built on modern frameworks including Webflow CMS, Google Tag Manager, and Cloudflare DNS, delivering a fast and mobile-optimized user experience. The platform integrates advanced features like real-time analytics, communication tools, and gamified modules such as tournaments and prize drops. However, there is room for improvement in security headers and explicit privacy mechanisms. From a security perspective, the site enforces HTTPS, uses Google reCAPTCHA on forms, and displays relevant certifications, indicating a mature security posture. The WHOIS data corroborates the legitimacy and consistency of the domain registration with the business claims. No critical vulnerabilities or suspicious patterns were detected. Overall, Captain Up presents a professional, trustworthy, and technically sound online presence with a strong focus on customer engagement solutions. Strategic enhancements in privacy compliance and security headers would further strengthen their digital maturity and trustworthiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching captainup.com

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
50
Email security
40
DNS health
75
Network security
100
GDPR outside view
53
Average
66

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Captain Up operates in the competitive gamification and loyalty technology sector, targeting B2B clients in iGaming and e-commerce. Their business model revolves around SaaS offerings that integrate with existing bonus engines and platforms to deliver dynamic rewards and engagement features. The company leverages behavioral economics to differentiate its services and drive measurable uplift in user retention and revenues. Their partnership ecosystem includes recognized brands in the betting and gaming industry, enhancing their market credibility. Growth indicators include a decade-long domain age, multiple certifications, and client testimonials. The absence of direct contact emails suggests a controlled communication channel primarily via web forms, which may be a strategic choice for lead management.

Security posture

The security posture of Captain Up is solid, with HTTPS enforced and domain registration locks in place. The presence of ISO 27001 and ISO 27017 certifications indicates adherence to international security standards. The use of Google reCAPTCHA on forms mitigates automated abuse risks. However, the lack of visible security headers such as Content-Security-Policy and Strict-Transport-Security is a gap that could be addressed to enhance protection against common web attacks. No incident response or vulnerability disclosure information is publicly available, which could be improved to demonstrate transparency and readiness. Overall, the site shows good security hygiene but could benefit from additional best practices and explicit policies.

Recommendations

  1. Implement and publish a cookie consent banner to comply fully with GDPR and enhance user privacy transparency.
  2. Add security headers including Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to strengthen web security.
  3. Publish an incident response policy and vulnerability disclosure program or security.txt file to improve transparency and trust.
  4. Provide direct company contact emails or phone numbers for sales or support to improve business credibility and user trust.
  5. Regularly audit and update third-party scripts and libraries to ensure no vulnerabilities are introduced.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Captain Up
Description
Captain Up provides a cloud-based gamification and loyalty platform focused on real-time customer engagement for sports betting, casino, iGaming, and e-commerce businesses. The platform uses behavioral economics and game mechanics to increase user retention, engagement, and revenues through rewards, tournaments, social features, and personalized campaigns.
Key services
Loyalty platform, Gamification modules, Tournaments, Communication tools, Shop and rewards management, Real-time analytics and live export
Content quality
good
Branding
consistent

Technology

Stack
Webflow CMS, Google Tag Manager, Google reCAPTCHA, jQuery, Swiper.js, Cloudflare DNS
Frameworks
Webflow
Platforms
Webflow hosting
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Google reCAPTCHA on contact form
  • Domain status includes clientDeleteProhibited and other EPP locks
  • ISO 27001 and ISO 27017 certifications displayed

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
basic

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured with clear navigation.
  2. Strong focus on gamification and loyalty solutions for iGaming and e-commerce sectors.
  3. Use of modern web technologies and integrations.
  4. Security practices are good but could be improved with additional headers and policies.
  5. No direct company contact emails or phone numbers found; contact is via form only.
  6. Privacy and terms pages are present and accessible.
  7. No cookie consent banner detected despite GDPR compliance claims.
  8. Multiple client logos and testimonials enhance trustworthiness.
  9. No signs of malicious or suspicious content.
Technical notes

Notes

The website leverages a modern technology stack centered around Webflow CMS, enhanced by Google Tag Manager for analytics and Cloudflare for DNS and security. The use of Swiper.js and jQuery supports interactive UI components such as sliders and accordions. Performance is optimized with asynchronous script loading and responsive design. The site is mobile-friendly and SEO-optimized with proper meta tags and Open Graph data. However, the absence of some security headers and cookie consent mechanisms indicates areas for technical improvement. The domain is well-managed with appropriate registrar locks and DNSSEC is not enabled, which could be considered for future enhancement.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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