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Security report for bugherd.com

BugHerd · Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

BugHerd is a mature SaaS company founded in 2010, specializing in visual website feedback and bug tracking tools that simplify client collaboration and project management. The company targets web development agencies, marketing agencies, and in-house teams, offering integrations with popular project management and communication platforms. Their website demonstrates a high level of digital maturity with modern technologies, fast performance, and excellent user experience. Security posture is strong with HTTPS and reputable third-party services, though explicit security policies and cookie consent mechanisms could be improved. Overall, BugHerd presents a trustworthy and professional online presence with strong market positioning and customer trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching bugherd.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
85
DNS health
85
Network security
100
GDPR outside view
53
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention bugherd.com, from OffSeq Breach.

Total records
3,655
Employees
0
Customers
3,655
Third parties
0
Weak passwords
12%

5 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for bugherd.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

BugHerd holds a competitive position in the bug tracking and website feedback market, leveraging a visual and intuitive approach that reduces client training and improves feedback quality. Their business model is subscription-based with free trials, appealing to a broad range of customers from small teams to larger agencies. The company benefits from a robust partner and integration ecosystem, enhancing workflow compatibility. Customer testimonials and awards reinforce their credibility and market acceptance. The absence of phone contact and physical addresses suggests a primarily digital-first operation. Marketing and analytics tools are extensively used to optimize customer acquisition and retention.

Security posture

The website employs HTTPS with strong SSL configuration and uses multiple security and analytics scripts from trusted providers. No critical vulnerabilities or exposed sensitive data were detected. However, the lack of a published security policy, incident response plan, and vulnerability disclosure mechanism limits transparency. Cookie consent is not implemented despite extensive tracking, which may pose compliance risks under GDPR. Security headers are partially inferred but not explicitly confirmed in the HTML. Overall, the security posture is good but could be enhanced by formalizing policies and improving privacy compliance.

Recommendations

  1. Implement a visible cookie consent banner to comply with GDPR and other privacy regulations.
  2. Publish a dedicated security policy and incident response plan on the website.
  3. Add a security.txt file to facilitate vulnerability disclosures and improve transparency.
  4. Regularly audit and update third-party scripts to mitigate potential vulnerabilities.
  5. Consider adding explicit security headers such as Content-Security-Policy and X-Content-Type-Options.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
BugHerd
Description
BugHerd provides a visual website feedback and bug tracking tool that allows clients to point, click, and comment directly on live or staging websites. It captures screenshots and technical details automatically and organizes feedback into actionable tasks.
Key services
Visual website feedback, Bug tracking, Client collaboration, Task management, Integrations with PM and communication tools
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow, Google Fonts, Intercom, PostHog, Segment, Storylane, jQuery, Bing UET, Facebook Pixel, LinkedIn Insight Tag, G2 Crowd tracking, Grow Sumo
Frameworks
Webflow CMS
Platforms
Web, Browser extension (Chrome)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of reputable third-party scripts
  • No inline sensitive credentials

Analytics and tracking

Services
Google Analytics (via Segment), PostHog, Ahrefs Analytics, Microsoft Clarity, G2 Crowd, LinkedIn Insight Tag, Facebook Pixel, Bing UET
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Bing Ads, Facebook Ads, LinkedIn Ads, Google Ads, Reddit Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Bing UET, G2 Crowd tracking, PostHog, Segment, Ahrefs Analytics, Clarity
Marketing tools
Segment, PostHog, Intercom, Grow Sumo
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive elements.
  2. Strong use of modern web technologies and analytics tools.
  3. Clear business focus on website feedback and bug tracking.
  4. Good integration ecosystem with popular project management and communication tools.
  5. Multiple customer testimonials and social proof enhance trust.
  6. No explicit privacy or security policy pages found in HTML but linked in footer.
  7. No phone numbers or physical addresses explicitly listed on main pages.
  8. No cookie consent banner detected despite tracking scripts present.
  9. No security.txt or vulnerability disclosure policy found.
Technical notes

Notes

The website is built on Webflow CMS with a modern tech stack including Google Fonts, Intercom, PostHog, Segment, and various analytics and marketing scripts. Hosting and DNS are managed via Cloudflare, ensuring performance and security benefits. The site is mobile-optimized, fast-loading, and accessible with clear navigation and professional design. The use of embedded interactive demos and video backgrounds enhances user engagement. Technical debt appears minimal, but ongoing monitoring of third-party dependencies is advised to maintain security and performance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 69/100 −3Medium31 findingsView report
  2. 72/100Medium24 findingsView report
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