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Security report for braze.eu

Braze · Technology · United States

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Braze is a leading customer engagement platform that enables brands to deliver personalized, AI-powered, cross-channel messaging and journey orchestration. Positioned as a market leader, Braze leverages advanced AI technologies including predictive, generative, and agentic intelligence to optimize customer interactions at scale. The platform targets enterprise-level brands and marketers seeking to unify data and automate customer engagement with high precision. Technically, Braze employs a modern web stack with Next.js and React, integrates Google Tag Manager for analytics, and uses OneTrust for cookie consent management. The website is well-optimized for performance, mobile responsiveness, and accessibility, reflecting a mature digital infrastructure. Security best practices are observed with HTTPS, security headers, and no visible vulnerabilities, although explicit incident response and vulnerability disclosure information are not publicly detailed. The security posture is strong with comprehensive privacy and cookie policies indicating GDPR compliance. The absence of WHOIS transparency slightly reduces trust but is mitigated by the company's strong industry presence, certifications, and customer testimonials. Overall, Braze presents a professional, trustworthy, and technically sound online presence suitable for enterprise clients. Strategic recommendations include publishing a dedicated vulnerability disclosure policy, enhancing incident response transparency, and maintaining continuous compliance updates to reinforce trust and security culture.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching braze.eu

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
35
Email security
85
DNS health
85
Network security
100
GDPR outside view
65
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Braze holds a strong market position as a leader in multichannel marketing hubs, recognized by Gartner and G2. Its SaaS business model focuses on delivering AI-enhanced customer engagement solutions to enterprise clients across industries such as retail, finance, and media. Braze's competitive advantages include its AI capabilities, comprehensive data platform, and extensive partner ecosystem. Revenue streams are primarily subscription-based, supported by professional services and integrations. The company actively promotes customer success through case studies and community engagement, indicating a growth-oriented strategy with a focus on innovation and customer-centricity.

Security posture

Braze demonstrates a mature security posture with enforced HTTPS, robust security headers, and privacy compliance mechanisms. The website does not expose sensitive data or use vulnerable libraries. However, the lack of publicly available incident response contacts and vulnerability disclosure policies represents a compliance gap. Braze's privacy policy and cookie consent align with GDPR requirements, supporting data protection best practices. The security culture appears proactive but could benefit from enhanced transparency and formalized disclosure channels to improve incident management readiness.

Recommendations

  1. Publish a clear vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  2. Provide explicit incident response contact information, such as a dedicated security email address.
  3. Regularly update and communicate compliance certifications and security frameworks adopted.
  4. Enhance transparency around data retention policies and user privacy controls.
  5. Maintain continuous monitoring and testing to identify and remediate emerging security risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Braze
Description
Braze is a customer engagement platform that empowers brands to deliver personalized, cross-channel messaging and AI-powered decisioning to enhance customer interactions in real-time.
Key services
Customer engagement platform, BrazeAI™ predictive and generative AI, Cross-channel messaging, Journey orchestration, Data platform for unifying and activating data
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Google Tag Manager, OneTrust Cookie Consent, Mutiny personalization, SVG icons, CDN for static assets
Frameworks
Next.js
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Mutiny personalization, OneTrust cookie consent
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking mechanisms
  2. Strong branding and consistent design throughout
  3. Comprehensive product and solution descriptions with AI emphasis
  4. Multiple customer case studies and industry recognitions displayed
  5. Use of modern web technologies and analytics tools
  6. Privacy and cookie policies present with consent mechanisms
  7. No direct company contact emails or phone numbers found; contact via web form
  8. No explicit security incident response or vulnerability disclosure information found
Technical notes

Notes

The website is built on a modern React and Next.js framework, ensuring fast loading times and excellent mobile optimization. Integration with Google Tag Manager and OneTrust indicates mature analytics and privacy management. The use of SVG icons and CDN-hosted assets supports performance and scalability. Accessibility features are present but could be further enhanced with ARIA landmarks and keyboard navigation improvements. No CMS is detected, suggesting a custom or headless architecture. Hosting details are not explicit but likely involve cloud infrastructure given the performance and global content delivery observed.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100 +10Medium27 findingsView report
  2. 65/100Medium29 findingsView report
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