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Security report for botsonic.com

Writesonic · Technology · United States

Medium risk. 6 critical or high findings in Email security, Security headers and 2 other checks.

Security score

66/100

Risk levelMedium

0–100, higher is better. How it is calculated

Botsonic.com is a professional website offering AI chatbot solutions for businesses, operated by Writesonic, a technology company founded in 2021 in San Francisco. The platform provides no-code AI chatbot building tools that integrate with multiple channels and support over 50 languages, targeting customer support, employee support, and conversational commerce use cases. The website is well-designed, mobile-optimized, and uses modern web technologies including Webflow CMS, Cloudflare DNS, HubSpot, Mixpanel, and Plausible analytics. Security posture is good with HTTPS and domain transfer protection, though DNSSEC is not enabled and security headers are not detected. Privacy compliance is weak due to missing privacy and cookie policies. WHOIS data shows a mature domain registered since 2007 with consistent business information, supporting legitimacy. Overall, the site is trustworthy and professional but should improve privacy disclosures and security headers to enhance compliance and security.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching botsonic.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
40
DNS health
70
Network security
100
GDPR outside view
85
Average
66

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Botsonic is positioned as an enterprise-ready AI chatbot solution trusted by over 5,000 teams, leveraging Writesonic's AI expertise. Its SaaS business model focuses on providing customizable AI agents trained on customer data, enabling automation in customer service, employee support, and sales. The company integrates with popular platforms like Zendesk and Freshdesk and offers multilingual support, expanding market reach. The use of affiliate marketing and tracking tools indicates active customer acquisition strategies. Writesonic acts as the parent company, consolidating AI offerings under its brand. The website content and structured data reflect a mature, growth-oriented technology business with a clear target audience of enterprises and medium to large businesses.

Security posture

The website enforces HTTPS and uses Cloudflare DNS with clientTransferProhibited domain status, indicating good baseline security. However, DNSSEC is not enabled, which is a recommended improvement. No security headers such as Content Security Policy, HSTS, or X-Frame-Options were detected in the provided data, representing a security gap. No vulnerabilities or exposed sensitive data were found. The site lacks a published security policy, incident response contacts, or vulnerability disclosure information, which limits transparency and readiness. Analytics and tracking scripts are present, but no explicit privacy or cookie consent mechanisms were found, raising compliance concerns. Overall, the security posture is solid but could be enhanced by implementing recommended headers, privacy policies, and incident response disclosures.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Publish comprehensive privacy and cookie policies with clear GDPR compliance and implement a cookie consent mechanism.
  3. Add standard security headers such as Content Security Policy, HSTS, X-Frame-Options, and X-Content-Type-Options to harden the website.
  4. Create and publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  5. Provide clear incident response contact information (e.g., security@ or abuse@ email addresses) to improve trust and readiness.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Writesonic
Description
AI chatbots for your website. No-code AI chatbot builder. Train on your content in 5 mins, launch instantly. Boost engagement with Botsonic's custom ChatGPT chatbots.
Key services
Custom AI chatbot building, AI Copilots trained on customer data, Multilingual support in 50+ languages, Integration with web, WhatsApp, SMS, and other channels, Automated customer and employee support, Conversational commerce
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow, Google Fonts (Inter), Cloudflare DNS, HubSpot scripts, Mixpanel analytics, Plausible analytics, First Promoter affiliate tracking, Elfsight widgets, Google Tag Manager
Frameworks
Webflow CMS
Platforms
Writesonic platform, HubSpot, Mixpanel, Plausible
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • Use of Cloudflare DNS

Analytics and tracking

Services
Mixpanel, Plausible, HubSpot Analytics
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
HubSpot Ads Pixel, Mixpanel, Plausible, First Promoter
Marketing tools
HubSpot, Mixpanel
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. No explicit privacy or cookie policy pages found, which is a compliance gap.
  3. Strong use of modern web technologies and analytics tools.
  4. No direct contact emails or phone numbers found on the main page or footer.
  5. No security.txt or vulnerability disclosure information present.
  6. Domain WHOIS data is consistent and supports legitimacy.
  7. Website targets business users for AI chatbot solutions across multiple industries.
  8. Good SEO and structured data implementation.
  9. No suspicious or malicious indicators found.
Technical notes

Notes

The website is built on Webflow CMS and hosted behind Cloudflare DNS, leveraging modern front-end technologies including Google Fonts and SVG graphics. It integrates multiple third-party services such as HubSpot for marketing and analytics, Mixpanel and Plausible for user behavior tracking, and First Promoter for affiliate marketing. The site is mobile-optimized with responsive design and good SEO practices including meta tags and structured JSON-LD data. Performance is moderate, likely due to multiple external scripts. No broken elements or errors were detected. Technical debt appears low, but improvements in security headers and privacy compliance are needed to reduce risk and meet regulatory requirements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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