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Security report for boss-solutions.com

BOSS Solutions · Technology · United States

Medium risk. 5 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

58/100

Risk levelMedium

0–100, higher is better. How it is calculated

BOSS Solutions is a US-based technology company specializing in Help Desk ticketing systems, IT Service Management (ITSM), and 811 Damage Prevention software. The company positions itself as a trusted provider with a strong market presence, evidenced by a high customer retention rate and multiple industry certifications including SOC 2 Type II compliance. Their platform offers comprehensive solutions for complex IT issues, workflow automation, incident and asset management, and underground utility damage prevention. The website reflects a mature digital infrastructure built on the Wix platform, integrating modern technologies and marketing tools to enhance user experience and operational efficiency. Security is a key focus, with adherence to recognized frameworks and secure data handling practices. Overall, BOSS Solutions demonstrates a robust security posture and a professional, trustworthy online presence, making it a reliable partner for organizations seeking advanced ITSM and damage prevention solutions.

Scanned

NIS2 and GDPR posture

GDPR outside view
48/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching boss-solutions.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
35
Email security
85
DNS health
80
Network security
100
GDPR outside view
48
Average
58

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

BOSS Solutions operates in the technology sector, targeting industries such as energy, transportation, and government. Their business model is primarily SaaS, offering scalable software solutions that address critical operational needs in IT service management and utility damage prevention. The company leverages strategic partnerships with platforms like Capterra and GetApp to enhance market reach and credibility. Their commitment to customer service and continuous innovation is highlighted by numerous awards and positive client testimonials. The presence of a dedicated support team and comprehensive resources indicates a customer-centric approach, fostering long-term client relationships and sustained growth.

Security posture

The website exhibits a strong security posture, with HTTPS enforced and multiple security headers present. The company’s SOC 2 Type II certification underscores their commitment to data security and operational controls. Forms on the site are protected with Captcha mechanisms to prevent abuse. No exposed sensitive information or vulnerable libraries were detected in the site’s code. However, the absence of explicit incident response contact details and a vulnerability disclosure policy suggests areas for improvement in transparency and readiness. Overall, the security measures align well with industry best practices, supporting trust and compliance.

Recommendations

  1. Publish a dedicated incident response and vulnerability disclosure policy to enhance transparency and preparedness.
  2. Implement additional security headers such as Content-Security-Policy to further mitigate risks.
  3. Enhance mobile optimization to improve security and user experience on mobile devices.
  4. Regularly review and update third-party scripts and integrations to prevent potential vulnerabilities.
  5. Consider adding data retention policies and clearer privacy compliance statements to strengthen user trust.

Contact details published on the site

Addresses
Legal name
Business Oriented Software Solutions Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
BOSS Solutions
Description
IT ticketing systems, help desk and service desk software for ITSM, 811 dig safe ticket management and damage prevention for underground utilities.
Key services
Help Desk Ticketing Systems, IT Service Management (ITSM), 811 One Call Ticket Management, Damage Prevention Software
Content quality
excellent
Branding
consistent

Technology

Stack
Wix.com Website Builder, JavaScript, React, Google Analytics, HubSpot, Facebook Pixel, Comm100 Live Chat, Captcha (likely reCAPTCHA or similar)
Frameworks
Wix Thunderbolt, Wix Pro Gallery, Wix Blog, Wix Events & Tickets
Platforms
Wix
Performance
fast
Mobile
basic
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • Use of HTTPS
  • SOC 2 Type II compliance
  • Security headers present
  • No exposed sensitive data in HTML
  • Secure forms with Captcha

Analytics and tracking

Services
Google Analytics, HubSpot, Facebook Pixel
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, HubSpot, Capterra Tracker
Marketing tools
HubSpot, Salesdish Announcement Bars, Comm100 Live Chat
Transparency
good

Site quality

Design
excellent
User experience
good
Content relevance
excellent
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is built on Wix platform with extensive use of Wix components and apps.
  2. Strong emphasis on ITSM, help desk, and 811 damage prevention software solutions.
  3. SOC 2 Type II compliance prominently displayed, indicating strong security posture.
  4. Multiple customer testimonials and awards enhance trust.
  5. Comprehensive contact information including email, phone, and physical address provided.
  6. Use of multiple analytics and marketing tools with appropriate privacy mechanisms.
  7. No signs of WAF or content blocking; site fully accessible.
Technical notes

Notes

The website is built on the Wix platform, utilizing its Thunderbolt rendering engine and various Wix apps including Wix Video, Wix Blog, Wix Events, and Wix Pro Gallery. The tech stack includes React, JavaScript, and modern image formats like AVIF for optimized performance. The site employs multiple analytics and marketing tools such as Google Analytics, HubSpot, Facebook Pixel, and Comm100 Live Chat. Performance is optimized with lazy loading, responsive images, and CDN hosting via Wix’s infrastructure. Accessibility and SEO are addressed with semantic HTML, ARIA labels, and structured data (JSON-LD). The technical implementation reflects a well-maintained, modern web presence with opportunities for further enhancements in mobile responsiveness and security headers.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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