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Security report for bokun.io

Bokun · Technology · N/a

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Bokun is a booking management software platform designed for tour and activity providers, operating as part of Tripadvisor. The platform offers an all-in-one solution to help businesses stay organized and increase bookings through integrations with major OTAs such as Viator, Airbnb, and GetYourGuide. The website presents a professional and well-branded digital presence, emphasizing ease of use, fast setup, and extensive channel management capabilities. The target audience is primarily tour operators and activity providers seeking to streamline their booking processes and expand sales channels. Technically, the website is built on WordPress with modern front-end technologies including Bootstrap, Font Awesome, and JavaScript libraries like Swiper and Slick for UI components. It employs multiple analytics and marketing tools such as Segment, Microsoft Clarity, Google Tag Manager, LinkedIn Insight, and Sentry for error tracking, indicating a mature digital marketing and monitoring infrastructure. The site is mobile-optimized and SEO-friendly with comprehensive metadata and structured data. From a security perspective, the site enforces HTTPS and uses several security best practices, though explicit security headers like Content-Security-Policy and X-Frame-Options are not clearly present in the provided data. No vulnerabilities or exposed sensitive data were detected. Privacy compliance is partial; while a cookie consent mechanism is implemented, no explicit privacy policy or terms of service pages were found in the analyzed content. WHOIS data is unavailable due to privacy protection, which is typical for commercial SaaS platforms and justified given the business context. Overall, Bokun's website demonstrates a strong business credibility and technical maturity with a good security posture. To enhance trust and compliance, it is recommended to publish clear privacy and terms of service documents and implement additional security headers. The domain registration privacy does not detract from legitimacy given the strong brand association with Tripadvisor.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

Need hands-on remediation? Email guard@offseq.com

Keep watching bokun.io

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
15
Email security
75
DNS health
75
Network security
100
GDPR outside view
85
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention bokun.io, from OffSeq Breach.

Total records
4,240
Employees
0
Customers
4,240
Third parties
0
Weak passwords
10%

694 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for bokun.io.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Bokun operates in the travel technology sector, providing SaaS solutions for booking and channel management to tour and activity providers. Its competitive advantage lies in its integration with Tripadvisor-owned Viator and other major OTAs, enabling users to import products quickly and access a large reseller network. The business model is subscription-based SaaS with additional fees waived on Viator bookings, encouraging adoption. The platform targets small to medium-sized tour operators globally, with a focus on simplifying availability management and increasing bookings. Partnerships with Airbnb, GetYourGuide, and others expand its ecosystem and market reach. The website content and marketing emphasize ease of use, fast ROI, and comprehensive analytics, signaling a growth-oriented strategy. The parent company Tripadvisor provides strong market positioning and brand trust.

Security posture

The website exhibits a good security posture with mandatory HTTPS and no visible exposure of sensitive data. Use of modern libraries and asynchronous loading of analytics scripts reduces risk of performance and security issues. However, the absence of explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options suggests room for improvement in defense-in-depth. No incident response or security policy information is publicly available, which is a gap for transparency. The cookie consent mechanism indicates awareness of privacy regulations, but lack of a visible privacy policy and terms of service reduces compliance maturity. Overall, the security maturity is good but could be enhanced by publishing security policies, implementing additional headers, and providing incident response contacts.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service accessible from the website footer or main navigation.
  2. Implement and verify security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to strengthen browser security.
  3. Provide clear contact information for security incidents, including an incident response or abuse email address.
  4. Regularly audit third-party scripts and dependencies for vulnerabilities and update them promptly.
  5. Enhance privacy compliance disclosures to align with GDPR and other regulations, including data retention policies.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Bokun
Description
The all-in-one platform from Tripadvisor built to help you stay organised and get more bookings with thousands of connections to OTAs & resellers.
Key services
Booking management, Channel management, Online booking, Point of Sale (POS), Marketplace connections, APIs for integration
Content quality
excellent
Branding
consistent

Technology

Stack
Bootstrap 5.3.2, Font Awesome 6.5.2, Google Fonts (DM Sans, Lato), Swiper.js, Slick Carousel, jQuery 3.6.3, Segment Analytics, LinkedIn Insight Tag, Microsoft Clarity, Google Tag Manager, Convert Experiences, Sentry (error tracking)
Frameworks
Bootstrap
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of modern libraries and analytics with asynchronous loading

Analytics and tracking

Services
Segment Analytics, Microsoft Clarity, Google Analytics (via GTM), LinkedIn Insight, Sentry
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Bing Ads
Tracking pixels
Microsoft Clarity, LinkedIn Insight Tag, Segment Analytics, Convert Experiences, Sentry
Marketing tools
Segment, LinkedIn Insight, Convert Experiences
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Strong integration with Tripadvisor and Viator brands.
  3. No direct contact emails or phone numbers found on homepage HTML.
  4. Cookie consent mechanism is implemented and active.
  5. No explicit privacy policy or terms of service pages detected in provided HTML.
  6. Use of multiple modern analytics and marketing tools indicates mature digital marketing.
  7. No security or WAF blocking detected; HTTPS is enforced.
  8. WHOIS data is unavailable due to privacy or malformed request.
Technical notes

Notes

The website is built on WordPress CMS with a modern front-end stack including Bootstrap 5, Font Awesome, and JavaScript libraries for UI components. It uses multiple third-party analytics and marketing tools such as Segment, Microsoft Clarity, Google Tag Manager, LinkedIn Insight, and Convert Experiences, indicating a sophisticated digital marketing infrastructure. The site is mobile-optimized and SEO-friendly with well-structured metadata and JSON-LD schema. Performance is moderate, likely influenced by multiple external scripts and rich media content. Hosting provider details are not explicitly found. Technical risks include dependency on multiple third-party services and lack of some security headers. Opportunities exist to improve accessibility and performance optimization further.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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