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Security report for bitrixsoft.com

Bitrix Inc · Technology · N/a

Medium risk. 4 critical or high findings in Security headers and GDPR outside view.

Security score

62/100

Risk levelMedium

0–100, higher is better. How it is calculated

Bitrix Inc operates Bitrix24, a comprehensive all-in-one SaaS platform designed to streamline business operations including CRM, project management, collaboration, HR automation, and marketing. With over 15 million organizations worldwide, Bitrix24 holds a strong market position as a leading integrated business management solution. The platform supports multiple operating systems and offers extensive features tailored to various business needs, including an AI-powered assistant called CoPilot. Technically, the website is built on the Bitrix CMS and framework, leveraging modern JavaScript libraries and hosted on AWS infrastructure. However, the current security posture reveals critical gaps, notably the absence of a valid SSL certificate and lack of modern TLS protocols, which undermines secure communications. Despite strong compliance with GDPR and multiple industry certifications, the website's security configuration requires urgent improvements to protect user data and maintain trust. Strategic recommendations include implementing robust SSL/TLS, enhancing security headers, and publishing a vulnerability disclosure policy to strengthen the overall security framework.

Scanned

NIS2 and GDPR posture

GDPR outside view
40/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Twitter, LinkedIn, YouTube

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching bitrixsoft.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
50
Security headers
45
Email security
50
DNS health
85
Network security
100
GDPR outside view
40
Average
62

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Bitrix24 targets a broad spectrum of businesses seeking integrated digital tools to manage sales, clients, projects, and teams efficiently. Its business model combines free and enterprise offerings, enabling scalability from small to large enterprises. The company leverages a strong partnership ecosystem and regional sites to cater to global markets. Bitrix24's competitive advantage lies in replacing multiple SaaS solutions with a single platform, supported by extensive integrations and AI capabilities. The platform's revenue streams likely include subscription fees for enterprise features and add-ons. The company demonstrates a mature digital presence with consistent branding, high-quality content, and extensive customer trust signals, including testimonials and press coverage.

Security posture

The security maturity of Bitrix24 is moderate, with adherence to recognized frameworks such as ISO 27001, GDPR, PCI DSS Level 1, and SOC reports. The presence of cookie consent and GDPR compliance mechanisms indicates a strong privacy focus. However, the lack of a valid SSL certificate and disabled TLS protocols represent significant vulnerabilities that could expose users to data interception and man-in-the-middle attacks. The absence of security headers and a published security.txt file further limits transparency and incident response readiness. While incident response contact channels like abuse@ are indicated, explicit details are sparse. Overall, the security culture appears established but requires technical enhancements to align with best practices and regulatory requirements fully.

Recommendations

  1. Obtain and maintain a valid SSL/TLS certificate supporting TLS 1.2 or TLS 1.3 to secure all web traffic.
  2. Enable HTTP Strict Transport Security (HSTS) with includeSubDomains and preload directives to enforce secure connections.
  3. Implement comprehensive security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web vulnerabilities.
  4. Publish a security.txt file to facilitate responsible vulnerability disclosure and improve incident response coordination.
  5. Regularly review and update privacy and security policies to ensure ongoing compliance with GDPR and emerging regulations.
Technical notes

Notes

The website is built on the Bitrix CMS and framework, utilizing JavaScript libraries including jQuery, Bootstrap, Owl Carousel, Glide.js, and Dexie.js for enhanced UI and offline capabilities. Hosting is managed via AWS Route53 DNS services, indicating reliable cloud infrastructure. Performance metrics show moderate load times with a page size of approximately 10.7 MB and 89 resources loaded. Mobile optimization and accessibility are rated good, supported by responsive design and language localization features. SEO practices are well implemented with meta tags, Open Graph, and Twitter Card metadata. However, the lack of SSL/TLS and security headers introduces technical risks that could impact user trust and data protection.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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