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Security report for betterimpact.com

Better Impact · Technology · Canada

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

79/100

Risk levelLow

0–100, higher is better. How it is calculated

Better Impact is a technology company specializing in SaaS solutions for volunteer, donor, client, and member management primarily targeting non-profit organizations. The company has a strong market presence with over 25,000 organizations using its software globally. Their website is professionally designed, mobile-optimized, and rich in relevant content including testimonials, case studies, and detailed product descriptions. The technical infrastructure leverages HubSpot CMS and integrates modern analytics and marketing tools such as Google Analytics, LinkedIn Insight, and Intercom, with appropriate cookie consent mechanisms in place. From a security perspective, the website enforces HTTPS, employs standard security headers, and uses secure forms integrated with HubSpot. However, there is no dedicated security policy or incident response page publicly available, which could be improved to enhance transparency and trust. No vulnerabilities or exposed sensitive data were detected in the content. Privacy compliance is well addressed with clear privacy and cookie policies, including GDPR compliance indicators. Overall, the website demonstrates a mature digital presence with good security posture and privacy practices. The business credibility is high, supported by consistent WHOIS data and strong trust signals. Strategic recommendations include publishing a dedicated security policy, providing incident response contacts, and adding a vulnerability disclosure mechanism to further strengthen security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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Keep watching betterimpact.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
45
Email security
88
DNS health
85
Network security
100
GDPR outside view
83
Average
79

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention betterimpact.com, from OffSeq Breach.

Total records
10,218
Employees
0
Customers
10,218
Third parties
0
Weak passwords
9%

10 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for betterimpact.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Better Impact operates in the technology sector with a focus on non-profit organizations, providing volunteer and donor management software as a service. Their business model is subscription-based SaaS, targeting volunteer coordinators, donor managers, and non-profit administrators. The company benefits from a broad customer base and a strong partnership ecosystem, as evidenced by partner logos and case studies. Revenue streams likely include software subscriptions and support services. The company maintains active engagement through blogs, webinars, and newsletters, indicating a growth-oriented marketing strategy. The website content and structure reflect a well-established brand with consistent messaging and professional presentation.

Security posture

The website exhibits a solid security posture with HTTPS enforced and multiple security headers implemented. The use of Cookiebot for consent management and Intercom for customer engagement is done with privacy considerations. No exposed credentials or sensitive data were found in the HTML content. However, the absence of a public security policy and incident response contact information represents a compliance gap and an opportunity for improvement. There is no evidence of a vulnerability disclosure program or security.txt file. Overall, the security maturity is good but could be enhanced by formalizing security communication and incident handling procedures.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Provide clear incident response contact channels such as security@ or abuse@ email addresses.
  3. Implement and publicize a vulnerability disclosure program or security.txt file.
  4. Regularly review and update third-party scripts and integrations to mitigate risks.
  5. Enhance accessibility features to meet or exceed compliance standards.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Better Impact
Description
Time saving software to help you engage & manage your volunteers & donors. Trusted by 1,000s of organizations and millions of volunteers around the world.
Key services
Volunteer Impact, Donor Impact, Client Impact, Member Impact
Content quality
excellent
Branding
consistent

Technology

Stack
HubSpot CMS, jQuery, Slick Carousel, Google Analytics, Google Tag Manager, LinkedIn Insight Tag, Intercom, Cookiebot
Frameworks
HubSpot
Platforms
HubSpot
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure forms with HubSpot integration

Analytics and tracking

Services
Google Analytics (UA and GA4), LinkedIn Insight Tag, G2 Crowd Attribution Tracking, HubSpot Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
LinkedIn Insight Tag, G2 Crowd Attribution Tracking, Cookiebot
Marketing tools
HubSpot, Intercom
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Strong presence of trust signals including testimonials and case studies.
  3. Comprehensive product offerings targeting volunteer and donor management.
  4. Use of modern marketing and analytics tools with consent mechanisms.
  5. No signs of malicious or suspicious content or domains.
  6. No explicit security policy or incident response page found.
  7. Contact information primarily via contact form and social media links.
Technical notes

Notes

The website is built on the HubSpot CMS platform, utilizing jQuery and Slick Carousel for interactive elements. It integrates multiple analytics and marketing tools including Google Analytics (both UA and GA4), Google Tag Manager, LinkedIn Insight Tag, Intercom, and Cookiebot for cookie consent management. The site is mobile-optimized with responsive design and uses modern web fonts and icons. Hosting is provided by HubSpot, ensuring reliable uptime and performance. The technical implementation is clean with valid HTML and CSS, though some scripts are loaded with type="text/plain" which may be related to consent management. Performance is moderate with room for optimization. SEO practices are good with proper meta tags, Open Graph, and structured data in JSON-LD format. Overall, the technical infrastructure supports a professional and scalable web presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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