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Security report for basecomputerrepairskent.co.uk

Base Computer Services Ltd · Technology · United Kingdom

Medium risk. 5 critical or high findings in SSL/TLS, DNS health and 1 other check.

Security score

61/100

Risk levelMedium

0–100, higher is better. How it is calculated

Base Computer Services Ltd is a small, well-established IT repair and support business based in Eltham, London. They offer a comprehensive range of services including PC, laptop, and phone repairs, business and residential IT support, data recovery, CCTV installation, and sales of second-hand IT equipment with warranty. The company targets both residential and business customers in London and surrounding areas, positioning itself as a reliable local specialist with fast, guaranteed service. The website is professionally designed, mobile-optimized, and includes clear contact information and privacy compliance features such as Cookiebot and hCaptcha for spam protection. However, the domain WHOIS data is unavailable due to a naming rules violation error from Nominet UK, which raises some concerns about domain registration legitimacy. Despite this, the website content and business information appear consistent and trustworthy. Security posture is good with HTTPS and form protection, but could be improved by adding explicit security headers and publishing a security policy. Overall, the site demonstrates a solid digital presence with room for technical and security enhancements.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Unregistered MX Record

      MX record points to unregistered domain: mx.basecomputerrepairskent.co.uk.cust.b.hostedemail.com

      What to do: Remove or fix MX record pointing to unregistered domain

      • RFC 5321 §5.1
      • NIS2 21(2)(i)
      • IR 2024/2690 12.4: Implementing Regulation (EU) 2024/2690, Annex point 12.4: Asset inventory
      • NIST CM-8: NIST SP 800-53 Rev. 5 CM-8: System Component Inventory

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching basecomputerrepairskent.co.uk

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
47
Security headers
15
Email security
70
DNS health
45
Network security
100
GDPR outside view
88
Average
61

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates in the technology sector, focusing on IT repair and support services for both residential and business clients. Their business model combines service delivery with sales of second-hand equipment, providing a diversified revenue stream. The presence of a physical address and local phone number supports their local market focus. The website's integration of privacy and cookie consent tools indicates awareness of regulatory compliance. The lack of WHOIS data is a notable anomaly that should be investigated further to ensure domain legitimacy. The company leverages Google Analytics for user insights and Cookiebot for consent management, reflecting a moderate level of digital maturity. Social media sharing links suggest some engagement with broader marketing channels. The business appears to maintain a competitive position in the local London IT repair market with a focus on customer satisfaction and quality assurance.

Security posture

The website employs HTTPS, uses hCaptcha to protect its contact form from spam, and implements a comprehensive cookie consent mechanism via Cookiebot, indicating a good baseline security posture. However, there is no evidence of advanced security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), or X-Frame-Options, which are recommended to enhance protection against common web attacks. No security or incident response policies are published, and there is no vulnerability disclosure or security.txt file detected. The absence of WHOIS data and domain registration details is a concern that could indicate registration irregularities. Overall, the security posture is adequate for a small business website but could be improved with additional security best practices and transparency.

Recommendations

  1. Implement and enforce security headers including CSP, HSTS, and X-Frame-Options to strengthen web security.
  2. Publish a clear security policy and incident response plan on the website to improve transparency and preparedness.
  3. Establish a vulnerability disclosure program or security.txt file to facilitate responsible reporting of security issues.
  4. Conduct regular audits of third-party scripts and dependencies to identify and mitigate potential vulnerabilities.
  5. Investigate and resolve the WHOIS data availability issue to ensure domain registration legitimacy and trust.

Contact details published on the site

Addresses
Legal name
Base Computer Services Ltd
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Base Computer Services Ltd
Description
Base Computer Services Eltham is a well-established IT repairs specialist located in London. They provide professional IT support and computer repairs for residential and business customers, including PC, laptop, phone repairs, and sales of second-hand equipment with warranty.
Key services
PC Repairs, Laptop Repairs, Phone Repairs, Second-Hand Equipment Sales, Business IT Services, Residential IT Services, Remote Support, Data Recovery, Printer Repairs, CCTV Installation
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, jQuery, hCaptcha, Google Analytics, Cookiebot
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • hCaptcha on contact form
  • Cookie consent with opt-in/out
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Cookiebot
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multiple service offerings.
  2. Strong presence of privacy and cookie compliance mechanisms.
  3. Contact information is clearly presented with multiple channels.
  4. No visible security headers detected; opportunity for improvement.
  5. WHOIS data is missing or inaccessible, which is unusual and warrants caution.
  6. No signs of adult or questionable content; content is safe for general audiences.
  7. Use of modern tracking and consent tools like Google Analytics and Cookiebot.
  8. Site uses Mono CMS platform and includes hCaptcha for form spam protection.
  9. Good SEO and metadata usage including Open Graph and JSON-LD structured data.
Technical notes

Notes

The website is built on the Mono CMS platform and uses a modern JavaScript stack including jQuery and hCaptcha for form protection. It integrates Google Analytics and Cookiebot for analytics and privacy compliance. The site is mobile-optimized with responsive design and good SEO practices including meta tags, Open Graph, and JSON-LD structured data. Performance is moderate with deferred script loading and preloading of critical CSS. Accessibility is basic but could be enhanced. No hosting provider information was detected. The technical infrastructure supports a professional online presence but would benefit from improved security headers and enhanced accessibility features to reduce technical debt and improve user experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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