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Security report for asapp.com

ASAPP · Technology · United States

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

ASAPP is a technology company specializing in generative AI solutions tailored for enterprise contact centers. Their platform automates complex customer interactions, enhancing operational efficiency and customer satisfaction. Positioned as an innovative AI-native SaaS provider, ASAPP targets large enterprises seeking to modernize their customer service operations with advanced AI capabilities. The website reflects a mature digital presence with professional design, clear messaging, and comprehensive business information. Technically, the site leverages modern web technologies including Webflow CMS, Google Tag Manager, and various marketing and analytics tools, ensuring good performance and SEO optimization. Security posture is strong with HTTPS enforcement and security headers, though the absence of a dedicated security policy or incident response page suggests room for improvement. Privacy compliance is well addressed with GDPR-aligned policies and consent mechanisms. Overall, ASAPP demonstrates a credible and professional online presence suitable for its enterprise audience.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching asapp.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
60
Email security
82
DNS health
85
Network security
100
GDPR outside view
73
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ASAPP operates in the AI technology sector, focusing on customer service automation for contact centers. Their business model is B2B SaaS, providing AI agents that resolve complex customer issues via voice and chat. The company has established itself as a key player in generative AI for customer experience, with a medium-sized enterprise footprint and a founding date consistent with domain registration. Their marketing ecosystem includes partnerships with Demandbase and HubSpot, indicating a strategic approach to enterprise sales. The website content and structure support lead generation and product education, targeting decision-makers in large organizations. No parent or subsidiary companies were identified, suggesting ASAPP operates independently. The company maintains a consistent brand image and leverages trust signals such as privacy policies and professional content.

Security posture

The website employs HTTPS with strong SSL configuration and implements key security headers such as Content-Security-Policy and X-Frame-Options, indicating adherence to best practices. Cookie consent is managed via Usercentrics, supporting GDPR compliance. No exposed sensitive data or vulnerable libraries were detected in the analysis. However, the absence of a public security policy, incident response contact, or vulnerability disclosure program limits transparency and may impact trust for security-conscious clients. The site uses multiple third-party scripts for analytics and marketing, which should be regularly audited to mitigate supply chain risks. Overall, the security posture is solid but could be enhanced by publishing explicit security and incident response information.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and controls.
  2. Provide clear incident response contact information, such as a security@ or abuse@ email.
  3. Implement and publicize a vulnerability disclosure program or security.txt file.
  4. Enhance website accessibility to meet WCAG standards for broader compliance.
  5. Regularly review and update third-party scripts and dependencies to minimize vulnerabilities.

Contact details published on the site

Addresses
Legal name
ASAPP Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ASAPP
Description
ASAPP builds AI-native solutions for enterprise contact centers. Automate complex customer interactions, increase capacity, and maximize AI investments with technology that solves like a human and scales like software.
Key services
Generative AI agents, Customer interaction automation, AI-native contact center solutions
Content quality
good
Branding
consistent

Technology

Stack
Webflow CMS, Google Tag Manager, Google Analytics, VWO (Visual Website Optimizer), Usercentrics (cookie consent), Demandbase (B2B marketing), Navattic (product tours), Wistia (video hosting)
Frameworks
Webflow, Google Tag Manager
Platforms
Webflow hosting
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of CSP
  • Cookie consent mechanism

Analytics and tracking

Services
Google Analytics, VWO
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
HubSpot Ads, Facebook Ads
Tracking pixels
Facebook Pixel, VWO
Marketing tools
Demandbase, HubSpot, VWO, Usercentrics
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well maintained.
  2. Strong focus on AI solutions for enterprise contact centers.
  3. Use of multiple marketing and analytics tools indicates mature digital marketing.
  4. No signs of malicious or suspicious content.
  5. Privacy and cookie policies are present and GDPR compliant.
  6. No explicit security policy or incident response page found.
  7. No vulnerability disclosure or security.txt detected.
  8. Contact information is available primarily via contact form and emails.
Technical notes

Notes

The website is built on Webflow CMS, leveraging modern front-end technologies and integrations with marketing and analytics platforms such as Google Tag Manager, VWO, Demandbase, and Usercentrics. Performance is optimized with CDN usage and asynchronous script loading. The site is mobile responsive and SEO optimized with proper meta tags and structured data (JSON-LD). Technical debt appears minimal, with no major errors or deprecated technologies detected. Opportunities exist to improve accessibility features and to consolidate third-party scripts to reduce potential attack surface and improve load times. Overall, the technical infrastructure supports a professional and scalable digital presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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