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Security report for alfavox.pl

Alfavox · Technology · Poland

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Alfavox is a Polish technology company specializing in Customer Experience solutions, including Video Contact Center, Video Chat, Workforce Management, and AI-powered tools such as the Autonomous Assistant AALIA. The company targets businesses seeking to enhance customer and employee engagement, with a strong market presence evidenced by clients from the Fortune 500 list. The website is professionally designed, mobile-optimized, and rich in relevant content, supporting a positive user experience. Technically, the site uses modern frameworks like Bootstrap and integrates multiple analytics and tracking tools, including Google Analytics, Facebook Pixel, and Yandex Metrika. Security posture is solid with HTTPS and reCAPTCHA, though improvements are recommended in security headers and incident response transparency. The absence of WHOIS data reduces domain trustworthiness, suggesting a need for verification of domain registration. Overall, Alfavox presents as a credible and professional B2B technology provider with room to enhance security and compliance documentation.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • High

      No DMARC record found

      DMARC provides email authentication and reporting

      What to do: Add DMARC record: "v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com"

Need hands-on remediation? Email guard@offseq.com

Keep watching alfavox.pl

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
15
Email security
65
DNS health
85
Network security
100
GDPR outside view
68
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Alfavox operates in multiple sectors including technology, finance, e-commerce, healthcare, outsourcing, administration, and insurance. Its business model focuses on providing integrated customer and employee engagement platforms leveraging AI and biometric identification. The company demonstrates competitive advantages through advanced technology offerings and a client base that includes large enterprises. Revenue streams likely derive from software licensing, service subscriptions, and consulting. The target customers are medium to large businesses requiring sophisticated contact center and workforce management solutions. Growth indicators include extensive contact volumes and a broad industry reach. The partnership with domains like kulepszemu.pl suggests an ecosystem approach. Strategic observations highlight the importance of digital transformation in customer engagement and operational efficiency.

Security posture

The website exhibits a mature security posture with enforced HTTPS, use of Google reCAPTCHA to prevent automated abuse, and a cookie consent mechanism aligned with GDPR requirements. However, the lack of visible security headers such as Content-Security-Policy and X-Frame-Options indicates potential areas for hardening. No incident response or vulnerability disclosure information is provided, which could hinder rapid mitigation of security issues. The absence of a security.txt file or dedicated security policy page reduces transparency. No exposed sensitive data or vulnerable libraries were detected in the HTML content. Overall, the security maturity is good but could benefit from enhanced documentation and technical controls to meet higher compliance standards like ISO 27001 or NIST frameworks.

Recommendations

  1. Implement comprehensive security headers (CSP, X-Frame-Options, X-Content-Type-Options) to mitigate common web attacks.
  2. Publish a dedicated security policy and incident response contact information to improve transparency and readiness.
  3. Verify and publish domain WHOIS information to enhance trust and legitimacy.
  4. Conduct regular third-party script audits to ensure no vulnerable or malicious libraries are included.
  5. Enhance accessibility features to comply with standards and improve user inclusivity.

Contact details published on the site

Addresses
Legal name
Alfavox
Registration number
0000223533
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Alfavox
Description
Alfavox provides Customer Experience solutions specializing in Video Contact Center, Video Chat, Contact Center, Workforce Management, and Predictive Dialer systems serving millions globally.
Key services
VideoChat, Customer Experience Systems, Biometric Video Identification, AI Autonomous Assistant AALIA, Workforce Management, Predictive Dialer
Content quality
excellent
Branding
consistent

Technology

Stack
Bootstrap, jQuery, Google Analytics, Facebook Pixel, Yandex Metrika, Google reCAPTCHA, CookieConsent
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA
  • Cookie consent banner implemented
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Yandex Metrika, Facebook Pixel
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, Yandex Metrika, Albacross
Marketing tools
Facebook Pixel, Yandex Metrika, Albacross
Transparency
good

Site quality

Design
excellent
User experience
good
Content relevance
excellent
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content in Polish language.
  2. No WAF or blocking mechanisms detected.
  3. WHOIS data unavailable, indicating possible domain registration issues or privacy protection.
  4. Comprehensive privacy and cookie policies present with consent mechanisms.
  5. Multiple contact methods with physical addresses and phone numbers provided.
  6. Use of modern web technologies and analytics tools.
  7. No explicit security headers detected in provided data; room for improvement.
  8. No terms of service or incident response contacts found.
  9. No vulnerability disclosure or security.txt present.
  10. Content is business-focused and safe for general audiences.
Technical notes

Notes

The website is built using Bootstrap framework and jQuery library, ensuring responsive design and interactive UI components. It integrates multiple analytics and marketing tools such as Google Analytics, Facebook Pixel, Yandex Metrika, and Albacross for tracking and retargeting. The site uses Google Fonts for typography and Google reCAPTCHA for bot prevention. Performance is moderate with room for optimization, especially in script loading and caching strategies. No CMS was detected, suggesting a custom or static site architecture. Hosting provider details are not evident from the content. The site is mobile-optimized with good navigation clarity and SEO meta tags. Technical risks include reliance on multiple third-party scripts which require ongoing security monitoring.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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