Skip to main content

Security report for alfavox.com

Alfavox · Technology · Poland

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Alfavox is a Polish technology company specializing in Customer Experience and Employee Engagement solutions, including Video Contact Center, Video Chat, Workforce Management, and AI-powered tools. The company targets businesses seeking to enhance customer interactions and operational efficiency, boasting a client base that includes Fortune 500 companies. Their website is professionally designed, mobile-optimized, and rich in relevant content, reflecting a mature digital presence. Technically, the site employs modern frameworks like Bootstrap and integrates multiple analytics and marketing tools such as Google Analytics, Facebook Pixel, and Yandex Metrika. Security measures include HTTPS enforcement and reCAPTCHA, though explicit security headers and policies are not published. The WHOIS data is missing or indicates the domain may not be registered, which raises concerns about domain legitimacy despite the professional website and contact information. Overall, Alfavox presents as a credible business with room for improvement in transparency and security documentation.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • High

      No DMARC record found

      DMARC provides email authentication and reporting

      What to do: Add DMARC record: "v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com"

Need hands-on remediation? Email guard@offseq.com

Keep watching alfavox.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
15
Email security
65
DNS health
80
Network security
100
GDPR outside view
68
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Alfavox operates in the B2B software sector, focusing on customer and employee engagement technologies. Their market positioning is strong, supported by high-profile clients and extensive annual customer contact volumes. The business model revolves around providing scalable, AI-enhanced communication platforms and workforce management tools. The company leverages EU funding and targets sectors including finance, e-commerce, healthcare, and insurance. Their partnership ecosystem includes related domains like kulepszemu.pl. Growth indicators include advanced AI integration and omnichannel solutions. Strategic observations suggest a focus on innovation and expanding digital customer engagement capabilities.

Security posture

The website demonstrates a moderate to good security posture with HTTPS enabled and use of Google reCAPTCHA to protect forms. However, the absence of security headers such as Content Security Policy, HSTS, and X-Frame-Options reduces defense-in-depth. No published security policy or incident response contacts limit transparency and preparedness perception. The missing WHOIS data is a significant concern, potentially indicating domain registration issues or privacy protection that is not justified by the business type. No vulnerabilities or exposed sensitive data were detected in the HTML content. Compliance with GDPR is indicated by the privacy and cookie policies. Overall, security maturity is moderate but could be enhanced by publishing explicit policies and improving header configurations.

Recommendations

  1. Implement and enforce security headers including CSP, HSTS, and X-Frame-Options to strengthen site security.
  2. Publish a clear security policy and incident response contact information to improve transparency and trust.
  3. Verify and update WHOIS domain registration information to ensure legitimacy and reduce suspicion.
  4. Enhance accessibility features to meet higher standards and improve user experience for all users.
  5. Regularly audit third-party scripts and tracking tools to minimize potential vulnerabilities and privacy risks.

Contact details published on the site

Addresses
Legal name
Alfavox
Registration number
0000223533
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Alfavox
Description
Alfavox provides Customer Experience solutions specializing in Video Contact Center, Video Chat, Contact Center, Workforce Management, and Predictive Dialer systems serving millions globally.
Key services
VideoChat, Customer Experience, Biometric Video Identification, AI Autonomous Assistant AALIA, Workforce Management, Omnichannel Desktop, Predictive Dialer
Content quality
excellent
Branding
consistent

Technology

Stack
Bootstrap, jQuery, Google Analytics, Facebook Pixel, Yandex Metrika, Google reCAPTCHA, CookieConsent
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Google reCAPTCHA implemented
  • Cookie consent banner present
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Yandex Metrika, Facebook Pixel
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Albacross
Tracking pixels
Facebook Pixel, Yandex Metrika
Marketing tools
Facebook Pixel, Yandex Metrika, Albacross
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content in Polish language
  2. Strong focus on customer and employee engagement software solutions
  3. Multiple contact points and physical addresses in Poland provided
  4. No visible forms on the main page; contact likely via dedicated contact page
  5. Use of multiple analytics and marketing tracking tools
  6. No explicit security policies or incident response info published
  7. WHOIS data missing, indicating possible domain registration issues or privacy protection
Technical notes

Notes

The website uses a modern tech stack with Bootstrap for responsive design and jQuery for interactivity. It integrates multiple analytics and marketing tools, including Google Analytics, Facebook Pixel, and Yandex Metrika, indicating a mature digital marketing approach. Performance is moderate with good mobile optimization. The site lacks a detected CMS, suggesting a custom or static site architecture. No hosting provider information was found. Technical debt appears low, but the absence of security headers and explicit security policies indicates areas for modernization. Overall, the technical infrastructure supports business goals but could benefit from enhanced security and accessibility improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with alfavox.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review alfavox.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.