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Security report for agilecrm.com

Agile CRM · Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

66/100

Risk levelMedium

0–100, higher is better. How it is calculated

Agile CRM is a technology company providing a comprehensive SaaS Customer Relationship Management platform targeting small businesses. The website presents a professional, well-structured digital presence with a focus on sales, marketing automation, and customer service features. The company has a significant customer base (15,000+ customers) and promotes integrations and partnerships with other technology providers. Technically, the site uses modern web technologies including Bootstrap, jQuery, and integrates analytics and tracking tools such as Google Tag Manager and Facebook Pixel. Security posture is good with HTTPS enforced and secure form handling, though some security headers and explicit policies are missing. The absence of WHOIS data reduces domain trust slightly but the overall business credibility remains high based on content and branding. Privacy compliance is partially addressed with a privacy policy but lacks cookie consent mechanisms. Overall, the website is safe, professional, and trustworthy with room for improvement in security transparency and privacy compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching agilecrm.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
30
Email security
70
DNS health
75
Network security
100
GDPR outside view
58
Average
66

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Agile CRM operates in the competitive CRM SaaS market, focusing on small to medium businesses with an all-in-one platform combining sales, marketing, and service automation. Their business model is subscription-based SaaS with a free tier for up to 10 users. The company leverages partnerships such as 500apps and Kong.ai to expand offerings. The website content and testimonials indicate a strong market position with a loyal customer base. The company actively promotes integrations with major platforms like Google Apps, Twilio, and social media channels, enhancing its ecosystem. The presence of multiple contact channels and social media accounts supports customer engagement and brand visibility. No direct financial or founding year data is available, but the site reflects a mature and established business.

Security posture

The website enforces HTTPS and uses secure form submissions, which is a fundamental security best practice. However, explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options are not detected, which could improve protection against common web attacks. There is no published security policy or incident response contact information, which limits transparency and preparedness perception. No vulnerabilities or exposed sensitive data were found in the HTML content. The site uses third-party scripts and tracking pixels, which should be monitored for security risks. The lack of a cookie consent mechanism is a compliance gap under GDPR. Overall, the security posture is good but could be enhanced with additional headers, policies, and transparency.

Recommendations

  1. Implement and publish a comprehensive security policy and incident response contact information to improve transparency and trust.
  2. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against web vulnerabilities.
  3. Deploy a cookie consent banner or mechanism to comply with GDPR and other privacy regulations.
  4. Verify and publish WHOIS domain registration details to improve domain trustworthiness and legitimacy perception.
  5. Consider creating a vulnerability disclosure policy or security.txt file to encourage responsible reporting and improve security culture.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Agile CRM
Description
Agile CRM Software is the best, easy, powerful yet affordable Customer Relationship Management (CRM) with sales and marketing automation for small businesses.
Key services
Sales CRM, Marketing Automation, Customer Service, Helpdesk, Telephony, Integrations
Content quality
excellent
Branding
consistent

Technology

Stack
Bootstrap, jQuery, Font Awesome, Animate.css, Google Tag Manager, Facebook Pixel, YouTube embeds, FingerprintJS, Kong.ai chatbot
Frameworks
Bootstrap
Platforms
Web, Mobile (responsive design)
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Secure form submission via HTTPS
  • Use of CAPTCHA or bot prevention not detected

Analytics and tracking

Services
Google Tag Manager, Facebook Pixel
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel
Marketing tools
Facebook Pixel
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation
  2. No WHOIS data available, possibly due to privacy or recent registration
  3. Strong branding and consistent professional design
  4. Multiple contact methods and social media presence
  5. No explicit security policy or incident response info published
  6. No cookie consent banner detected despite GDPR relevance
  7. Use of modern web technologies and analytics tools
  8. No adult or questionable content detected
  9. No WAF or blocking mechanisms detected
Technical notes

Notes

The website is built on a modern technology stack including Bootstrap for responsive design, jQuery for interactivity, and Font Awesome for icons. It uses Google Tag Manager and Facebook Pixel for analytics and marketing tracking. The hosting leverages Amazon CloudFront CDN for content delivery, enhancing performance and availability. The site is mobile-optimized with responsive layouts and accessible navigation. Performance is moderate with lazy loading of images and asynchronous script loading. There is no detected CMS, suggesting a custom or proprietary platform. Technical debt appears low with clean HTML structure and no broken elements. Opportunities exist to improve security headers and privacy compliance mechanisms.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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