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Security report for acuityscheduling.com

Acuity Scheduling · Technology · N/a

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

82/100

Risk levelLow

0–100, higher is better. How it is calculated

Acuity Scheduling is a well-established SaaS company specializing in online appointment scheduling software. The platform offers a comprehensive suite of scheduling automation, client management, payment processing, and calendar management tools tailored for businesses and professionals across various sectors. As a subsidiary of Squarespace, Acuity benefits from strong market positioning and integration capabilities, serving over 250,000 customers globally. The website reflects a mature digital presence with excellent design, clear navigation, and mobile optimization. Technically, it leverages modern JavaScript libraries, analytics tools like Amplitude, and consent management via TrustArc, indicating a high level of digital maturity. Security posture is solid with HTTPS enforcement and privacy compliance mechanisms, though explicit security policies and incident response contacts are not publicly detailed. Overall, the site is professional, trustworthy, and well-aligned with its business objectives.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching acuityscheduling.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
75
Email security
85
DNS health
85
Network security
100
GDPR outside view
80
Average
82

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention acuityscheduling.com, from OffSeq Breach.

Total records
24,765
Employees
0
Customers
24,727
Third parties
38
Weak passwords
11%

505 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for acuityscheduling.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Acuity Scheduling operates in the technology sector, providing appointment scheduling solutions primarily through a subscription SaaS model. Its competitive advantages include deep integration with payment processors (Stripe, Square, PayPal), HIPAA compliance options, and a broad feature set that supports multiple industries such as health, beauty, education, and wellness. The company targets small to large businesses and professionals seeking to automate scheduling and client management. The partnership with Squarespace enhances its market reach and credibility. The business model focuses on recurring revenue streams from tiered subscription plans, with growth indicators visible in extensive resource offerings and developer support. The ecosystem includes integrations with major third-party apps and a global support team, positioning Acuity as a leader in online scheduling software.

Security posture

The website demonstrates a mature security posture with HTTPS enforced site-wide and use of TrustArc for GDPR-compliant cookie consent management. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a dedicated security policy page, incident response contact information, and vulnerability disclosure mechanisms represents a gap in transparency and readiness. The platform offers HIPAA compliance on premium plans, indicating attention to data protection standards in healthcare contexts. Overall, the security maturity is good but could be improved by publishing explicit security policies and incident response procedures to enhance trust and compliance.

Recommendations

  1. Publish a dedicated security policy page outlining security controls and compliance certifications.
  2. Provide clear incident response contact channels such as security@ or abuse@ email addresses.
  3. Implement and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Enhance HTTP security headers (e.g., Content-Security-Policy, X-Frame-Options) to mitigate common web attacks.
  5. Continue to maintain and improve privacy compliance and transparency to build customer trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Acuity Scheduling
Description
Acuity Scheduling is an appointment booking software and a scheduling app, offering scheduling automation and full customization. Start a free trial today!
Key services
Online appointment scheduling, Automated booking, Client management, Payment processing, Calendar and staff management, Custom intake forms, Appointment reminders and notifications
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, jQuery 3.6.0, Amplitude Analytics, Google Tag Manager, TrustArc Consent Management
Platforms
Squarespace
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of TrustArc for cookie consent and privacy management
  • No exposed sensitive data detected
  • Secure login pages (https://secure.acuityscheduling.com/login.php)

Analytics and tracking

Services
Amplitude, Google Analytics (implied by GA logo)
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Amplitude
Marketing tools
TrustArc Consent Management
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured
  2. Strong integration with third-party payment and analytics services
  3. Comprehensive marketing and resource sections
  4. No direct company phone numbers or physical addresses found on main site
  5. Contact primarily via support/help center forms
  6. Use of TrustArc for GDPR cookie consent management
  7. No explicit security policy or incident response contact published
Technical notes

Notes

The website is built on Squarespace CMS with a modern JavaScript tech stack including jQuery and Amplitude analytics. It uses Google Tag Manager for marketing and tracking purposes and TrustArc for consent management. The site is mobile-optimized with responsive design and good accessibility features. Performance appears fast with optimized images and videos. There is no evidence of outdated or vulnerable libraries. Hosting is likely managed by Squarespace, providing reliable infrastructure. Opportunities exist to enhance security headers and publish more detailed technical documentation for security and compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 81/100Low19 findingsView report
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