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Security report for acquire.io

Acquire · Technology · United States

Low risk. 4 critical or high findings in Security headers and SSL/TLS.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

Acquire is a technology company founded in 2012, offering a unified customer support platform that integrates live messaging, video calling, workflows, call deflection, and email management. The company targets businesses seeking to enhance their customer service capabilities through a SaaS model. The website is professionally designed with consistent branding and clear navigation, reflecting a mature digital presence. Technically, the site leverages modern tools such as Webflow CMS, Cloudflare DNS, Google Analytics, Google Tag Manager, and Marketo for marketing automation, indicating a well-integrated digital infrastructure. Security-wise, the site uses HTTPS and has domain status protections but lacks DNSSEC and explicit security headers. Privacy compliance is partial, with a cookie consent mechanism present but no visible privacy policy or terms of service in the analyzed content. Overall, the site presents a high level of professionalism and trustworthiness, though improvements in security and privacy disclosures are recommended.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching acquire.io

This scan found 18 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
35
Email security
80
DNS health
90
Network security
100
GDPR outside view
100
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Acquire operates in the competitive customer support software market, positioning itself as a provider of all-in-one solutions that unify multiple communication channels. Its SaaS business model focuses on driving customer engagement and operational efficiency for client businesses. The company appears to have a medium-sized operation with a US base, leveraging partnerships with marketing and analytics platforms. The absence of direct contact information on the site suggests a focus on inbound digital engagement. The integration of advanced features like workflows and call deflection indicates a strategic emphasis on automation and efficiency. No subsidiaries or parent companies are identified, suggesting an independent operation. The company’s marketing ecosystem includes Google and Marketo tools, supporting lead generation and customer retention efforts.

Security posture

The website demonstrates a moderate security posture with HTTPS enabled and domain registration protections in place. However, the lack of DNSSEC and absence of security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options reduce the overall security robustness. No security policy, incident response contacts, or vulnerability disclosure mechanisms are published, which may impact transparency and readiness in case of security incidents. The use of multiple third-party scripts for analytics and marketing increases the attack surface and necessitates careful monitoring for vulnerabilities. Overall, while no critical vulnerabilities are evident, the site would benefit from enhanced security controls and published policies to improve trust and compliance.

Recommendations

  1. Enable DNSSEC to protect against DNS spoofing and improve domain security.
  2. Implement and configure security headers such as CSP, HSTS, X-Frame-Options, and X-Content-Type-Options.
  3. Publish a comprehensive privacy policy and terms of service accessible from the website footer or main navigation.
  4. Provide clear contact information for security incidents, including an incident response or abuse email address.
  5. Regularly audit third-party scripts and dependencies to mitigate risks from vulnerable libraries.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Acquire
Description
Transform your messaging, video, and agent workspace and give customers the support they deserve with Acquire's unified customer service software.
Key services
Live Messaging, Workflows, Call Deflection, Voice & Video Calling, Email Routing and Prioritization
Content quality
good
Branding
consistent

Technology

Stack
Webflow, Cloudflare DNS, Google Analytics, Google Tag Manager, Marketo, Finsweet Cookie Consent
Frameworks
Webflow CMS
Platforms
Cloudflare (DNS), GoDaddy (Registrar)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • Domain status includes clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, clientUpdateProhibited

Analytics and tracking

Services
Google Analytics, Marketo Munchkin
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Marketo Munchkin
Marketing tools
Marketo
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and content-rich
  2. No explicit privacy policy or terms of service found in provided content
  3. Cookie consent mechanism implemented via Finsweet script
  4. Multiple marketing and analytics tools integrated
  5. No direct contact emails or phone numbers found in HTML content
  6. Domain uses Cloudflare DNS but DNSSEC is not enabled
  7. No security.txt or vulnerability disclosure page detected
  8. No explicit security or incident response policies published
Technical notes

Notes

The website is built using Webflow CMS, hosted likely on Webflow's infrastructure, and uses Cloudflare for DNS management. It integrates multiple marketing and analytics tools including Google Analytics, Google Tag Manager, and Marketo Munchkin, indicating a mature marketing automation setup. The site is mobile optimized with responsive design and uses modern CSS and JavaScript techniques. Performance is moderate, with asynchronous loading of scripts to improve page load times. Accessibility features are basic but present, such as focus-visible outlines and screen reader-only text. SEO is supported by proper meta tags and Open Graph data. Technical risks include missing DNSSEC and lack of security headers, which should be addressed to reduce attack vectors.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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