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Security report for ably-realtime.com

Ably · Technology · N/a

Low risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

Ably is a mature and established realtime platform company founded in 2002, specializing in scalable, reliable, and low-latency realtime data streaming and messaging services. Their platform supports a broad range of realtime applications including live messaging, chat, dashboards, notifications, and collaborative apps. The company positions itself as a leader in the realtime pub/sub market, serving over 2 billion connected devices monthly with a strong uptime record. Their business model is SaaS-based with usage-based pricing tiers including Free, Standard, Pro, and Enterprise plans, targeting developers and businesses requiring realtime infrastructure. Technically, the website is built on modern frameworks such as Gatsby and React, hosted with Cloudflare DNS and Amazon Registrar, and integrates marketing and analytics tools like HubSpot, Intercom, and Google Tag Manager. The site is fast, mobile-optimized, and accessible with good SEO practices. Security posture is strong with HTTPS, security headers, and enterprise-grade compliance such as SOC 2 and HIPAA BAA, although DNSSEC is not enabled and explicit security policies or incident response contacts are not published. Privacy compliance is partially addressed with a cookie consent mechanism but lacks a clearly linked privacy policy or terms of service on the homepage. Overall, Ably demonstrates a high level of professionalism, technical maturity, and business credibility with minor gaps in explicit privacy and security disclosures.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching ably-realtime.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
60
Email security
75
DNS health
80
Network security
100
GDPR outside view
88
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Ably operates in the technology sector as a realtime data streaming and messaging platform provider. Their competitive advantage lies in their scale, reliability, and low latency, serving a large global user base with 100% uptime over 5 years. The company offers a comprehensive product suite including Pub/Sub, Chat, LiveObjects, LiveSync, Spaces, and Asset Tracking, catering to diverse realtime application needs. Revenue streams are usage-based with flexible pricing models. The target customers are developers and enterprises building realtime applications. The company maintains an active partnership ecosystem and social media presence, enhancing market visibility. Growth indicators include extensive monthly connections and message volumes. Strategic observations highlight the company’s focus on enterprise features, compliance certifications, and developer-friendly APIs to maintain market leadership.

Security posture

Ably exhibits a mature security posture with enforced HTTPS, robust security headers, and domain registration protections. The company holds SOC 2 compliance and offers enterprise security features such as HIPAA BAA, SSO/SCIM, and 99.999% uptime SLAs. However, the absence of DNSSEC and lack of publicly available security policies or incident response contacts represent areas for improvement. No vulnerabilities or exposed sensitive data were detected in the website content. Privacy compliance is partial, with cookie consent implemented but no explicit privacy or terms of service documents found. Incident response readiness and security culture indicators are not publicly documented. Overall, the security maturity is high but could be enhanced by publishing detailed security and privacy policies and enabling DNSSEC.

Recommendations

  1. Enable DNSSEC on the domain to strengthen DNS security and prevent spoofing.
  2. Publish a comprehensive privacy policy and terms of service prominently linked on the website.
  3. Provide explicit security policy and incident response information including security contact emails.
  4. Enhance transparency by adding a vulnerability disclosure policy or security.txt file.
  5. Continue to maintain and communicate enterprise-grade compliance certifications and security best practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Ably
Description
Ably is a realtime platform that streams data instantly between services and end-user devices. It is built to scale, engineered for reliability and low latency, powering live messaging, chat, dashboards, notifications, and collaborative apps.
Key services
Ably Pub/Sub, Ably Chat, Ably LiveObjects, Ably LiveSync, Ably Spaces, Ably Asset Tracking
Content quality
excellent
Branding
consistent

Technology

Stack
React, Gatsby, Cloudflare DNS, Google Tag Manager, Intercom, HubSpot, OneTrust
Frameworks
Gatsby
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Domain status includes clientDeleteProhibited, clientTransferProhibited, clientUpdateProhibited
  • SOC 2 compliance mentioned
  • Enterprise security features (SSO/SCIM, HIPAA BAA)

Analytics and tracking

Services
Google Tag Manager, HubSpot
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Reddit Ads Pixel, Intercom, HubSpot
Marketing tools
HubSpot, Intercom, OneTrust
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is rich, professional, and technology-focused.
  3. Strong emphasis on realtime messaging and collaboration platform services.
  4. Good use of modern web technologies and frameworks.
  5. Privacy and security policies are not explicitly linked or found on the homepage.
  6. Cookie consent mechanism is implemented via OneTrust.
  7. No direct contact emails or phone numbers found on homepage; contact via form only.
  8. Social media presence includes LinkedIn, Twitter, GitHub, and G2 profiles.
  9. Security posture is strong but could improve with DNSSEC and explicit security policies.
Technical notes

Notes

The website is built using modern web technologies including React and Gatsby, ensuring fast performance and excellent mobile optimization. Hosting and DNS are managed via Amazon Registrar and Cloudflare, providing reliable infrastructure. The site integrates marketing and analytics tools such as HubSpot, Intercom, and Google Tag Manager, enabling effective user engagement and data collection. Accessibility and SEO are well addressed with proper meta tags, structured data (JSON-LD), and Open Graph tags. The technical implementation is robust with no visible technical debt or performance bottlenecks. Opportunities exist to improve DNS security by enabling DNSSEC and to enhance privacy compliance disclosures.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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