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Security report for 8x8.vc

8x8, Inc. · Technology · United States

Medium risk. 8 critical or high findings in Email security, Security headers and 2 other checks.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

8x8 Work is a professional video conferencing platform targeting businesses of all sizes, leveraging the open-source Jitsi Meet technology. The platform offers secure, reliable, and feature-rich video meetings with capabilities such as live streaming, recording, transcription, and collaborative whiteboarding. The website reflects a mature enterprise-grade service with consistent branding and a focus on business users. Technically, the site employs modern web technologies including React, WebRTC, and integrates analytics tools like Google Analytics, Amplitude, and Treasure Data. The infrastructure appears robust with service workers and token-based authentication mechanisms in place. Security posture is strong with HTTPS enforced and secure WebRTC configurations; however, explicit security policies and incident response information are not publicly visible. Privacy compliance is partially addressed with clear privacy and terms of service pages, but lacks a visible cookie consent mechanism. Overall, the domain registration and WHOIS data align well with the business claims, supporting high legitimacy and trustworthiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching 8x8.vc

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
45
Email security
40
DNS health
75
Network security
100
GDPR outside view
35
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

8x8 Work operates as a SaaS provider in the unified communications and video conferencing market, competing with other enterprise solutions. Its business model centers on providing secure, scalable video meetings integrated with broader 8x8 communication services. The target audience includes businesses seeking reliable and easy-to-use conferencing tools. The company benefits from its association with 8x8, Inc., a recognized enterprise in telecommunications. The website promotes mobile applications and integrates with various cloud services, indicating a mature digital ecosystem. Partnerships with the Jitsi open-source project enhance its technological credibility. The absence of direct contact details on the landing page suggests a focus on self-service and enterprise sales channels.

Security posture

The website demonstrates a solid security foundation with HTTPS, secure WebRTC protocols, and token-based authentication URLs. Use of STUN/TURN servers and P2P connection preferences indicate attention to secure media transmission. However, the lack of published security policies, incident response contacts, and security headers reduces transparency and may impact user trust. No vulnerabilities or exposed sensitive data were detected in the source. The site uses modern JavaScript libraries and service workers, which should be regularly audited for vulnerabilities. The absence of a cookie consent mechanism despite tracking scripts is a compliance gap. Overall, the security posture is good but could be improved with clearer policies and enhanced headers.

Recommendations

  1. Implement a visible cookie consent banner to comply with privacy regulations and improve user trust.
  2. Publish a dedicated security policy and incident response information including contact channels for security issues.
  3. Add security HTTP headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  4. Provide clear contact information on the website for support and security inquiries.
  5. Regularly audit and update third-party libraries and SDKs to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
8x8, Inc.
Description
The best video conferencing solution for businesses of any size. Fully secure, reliable, packed with features and ridiculously simple to use.
Key services
Secure video conferencing, WebRTC based meetings, Live streaming, Recording services, Transcription, Whiteboard collaboration
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, React, Jitsi Meet, WebRTC, Google Analytics, Google Tag Manager, Treasure Data SDK, Service Workers, Amplitude Analytics, RTCStats
Frameworks
Jitsi Meet, React
Platforms
Web, Mobile (iOS and Android apps referenced)
Performance
fast
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of WebRTC secure protocols
  • Service worker registration
  • Token-based authentication URLs
  • Use of STUN/TURN servers for P2P connections
  • No exposed sensitive data in source

Analytics and tracking

Services
Google Analytics, Amplitude, Treasure Data
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Amplitude, Treasure Data
Marketing tools
Amplitude Analytics, Treasure Data SDK
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges
  2. Professional video conferencing platform powered by Jitsi technology
  3. Strong use of modern web technologies and analytics
  4. Lacks visible cookie consent mechanism despite tracking usage
  5. No explicit security or incident response policies published on main site
  6. No direct contact emails or phone numbers found on landing page
  7. Privacy and terms of service links are present and valid
  8. Mobile apps are promoted with direct store links
  9. Branding is consistent with 8x8 corporate identity
Technical notes

Notes

The website is built on a modern tech stack featuring React and Jitsi Meet for video conferencing functionality. It uses WebRTC for real-time communication and integrates multiple analytics and tracking services. The site is hosted likely on AWS infrastructure with regional shards for performance optimization. Service workers are employed for PWA capabilities, enhancing performance and offline support. The site is mobile optimized with direct app store links and responsive design. SEO and accessibility are basic but adequate. No CMS was detected, indicating a custom or static site architecture. Performance is fast with asynchronous loading of scripts and CDN usage. Technical risks include reliance on multiple third-party analytics and SDKs without visible privacy controls.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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