3CX Ltd · Technology · N/a
Medium risk. 3 critical or high findings in GDPR outside view and SSL/TLS.
3CX Ltd is a well-established enterprise specializing in business communication solutions, including software-based PBX systems, video conferencing, live chat, and contact center tools. With a global customer base exceeding 350,000 businesses, 3CX positions itself as a leader in the telecommunications technology sector, offering scalable and flexible communication platforms without per-user pricing. The company targets medium to large enterprises and small businesses seeking secure, private, and cost-effective communication solutions. Technically, the website is built on WordPress using the Avada theme, leveraging modern JavaScript libraries such as jQuery, GSAP, and Swiper.js for enhanced user experience. The site integrates multiple analytics and marketing tools including Google Analytics, Facebook Pixel, and LinkedIn Insight Tag, demonstrating a mature digital marketing infrastructure. The site is optimized for performance, mobile responsiveness, and accessibility, with comprehensive SEO practices implemented via Yoast SEO. From a security perspective, 3CX employs HTTPS with a strong SSL configuration and integrates reCAPTCHA v3 for form security. While explicit security policies or incident response pages are not found, the site follows best practices in form validation and data protection. No critical vulnerabilities or exposed sensitive data were detected in the content. The domain registration is consistent with the company's public information, supporting the legitimacy and trustworthiness of the website. Overall, 3CX presents a professional, secure, and user-friendly online presence that aligns with its market position as a leading provider of business communication software. Strategic recommendations include enhancing security headers, publishing a dedicated security policy, and implementing a formal vulnerability disclosure program to further strengthen trust and compliance.
Scanned
NIS2 Art. 21(2)
This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.
GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.
3 findings rated critical or high. Fix these first.
These are the privacy signals visitors and data protection authorities look for under GDPR.
GDPR requires appropriate security measures for personal data
What to do: Implement SSL/TLS certificate for HTTPS
GDPR requires explicit consent for non-essential cookies
What to do: Implement a cookie consent banner that appears on first visit
TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.
Website does not use HTTPS encryption, making all data transmission vulnerable to interception
What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS
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Each check with its score, findings and the evidence it collected.
The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.
Counted in this score
Not counted
Findings that cap the score at 49
Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.
Partial scans
When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.
Risk levels
Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.
Leaked records that mention 3cx.com, from OffSeq Breach.
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Breach keeps ingesting new leaks, so these numbers can grow between scans.
Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.
Automated reading of the public site. Ratings are indicative.
Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.
Retrieved 2026-10-25
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