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Security report for 1stcalltraining.co.uk

1st Call Training Ltd · Education · United Kingdom

High risk. 7 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

45/100

Risk levelHigh

0–100, higher is better. How it is calculated

1st Call Training Ltd is a UK-based nationally accredited training provider specializing in health and safety, industrial, and construction training courses. The company offers a wide range of accredited courses including forklift truck training, lifting operations, working at height, and plant machinery operation. Their market position is that of a reputable small business with a focus on personalized and professional service, primarily serving clients in Poole and the Dorset region. The website content is well-structured and provides clear information about their services, accreditations, and contact details. Technically, the website uses older JavaScript libraries such as Prototype.js and custom scripts for navigation. The site appears to be custom-built without a modern CMS or framework. Performance and mobile optimization are basic, with room for improvement in accessibility and SEO. Analytics are implemented via StatCounter with minimal user tracking. Security headers and advanced security policies are not evident in the HTML content. From a security perspective, the site uses HTTPS (assumed from URL), but lacks visible security headers and cookie consent mechanisms, indicating partial GDPR compliance. No vulnerabilities or exposed sensitive data were detected in the content. The WHOIS lookup failed due to domain naming rules violation, which limits the ability to verify domain registration details and slightly reduces trustworthiness. However, the business information on the site appears legitimate and consistent. Overall, the website presents a professional and trustworthy business with solid content quality and business credibility. Improvements are recommended in technical modernization, security header implementation, and privacy compliance to enhance the security posture and user trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching 1stcalltraining.co.uk

This scan found 28 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
47
Security headers
20
Email security
70
DNS health
60
Network security
20
GDPR outside view
53
Average
45

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

1st Call Training Ltd operates in the education and training sector, focusing on health and safety and industrial training courses accredited by recognized bodies such as NPORS, ITSSAR, and BRITTOp. Their business model centers on providing tailored training programs, including on-site training, to businesses and individuals. The company targets construction, industrial, and management professionals requiring certification and compliance training. Their competitive advantage lies in their accreditations, experienced trainers, and personalized service. The company maintains a small business size with a localized market focus in the UK. The presence of testimonials and accreditation logos supports their market credibility. No parent or subsidiary companies were identified. The company uses minimal digital marketing and analytics tools, indicating a traditional business approach with potential for digital growth.

Security posture

The website demonstrates a moderate security maturity level. HTTPS is in use, but no explicit security headers (such as Content-Security-Policy, X-Frame-Options, or HSTS) were detected, which could improve protection against common web attacks. The absence of a cookie consent mechanism suggests incomplete GDPR compliance. No incident response or security policy pages are present, limiting transparency on security practices. No vulnerabilities or exposed sensitive data were found in the HTML content. The WHOIS data unavailability is a concern for domain legitimacy verification but does not directly impact website security. Overall, the security posture is adequate for a small business website but would benefit from enhancements in headers, privacy compliance, and documented security policies.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and HSTS to enhance protection.
  2. Add a cookie consent banner and update privacy policy to fully comply with GDPR requirements.
  3. Improve mobile responsiveness and accessibility to enhance user experience across devices.
  4. Publish explicit security and incident response policies to increase transparency and trust.
  5. Investigate and resolve WHOIS domain registration issues to improve domain legitimacy and trustworthiness.

Contact details published on the site

Addresses
Legal name
1st Call Training Ltd
Registration number
07249071
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
1st Call Training Ltd
Description
1st Call Training Ltd is a nationally accredited Training Provider in Poole offering health and safety, industrial, construction, and management training with many years of experience. They provide tailored training programs including forklift, plant, crane, slinging, manual handling, first aid, and fire training.
Key services
Forklift Truck Training, Lifting Operations Training, Working at Height Training, Plant & Machinery Training, Health & Safety Training, IOSH Accredited Courses
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Prototype.js
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
basic

Security

Observed score
70/100
Good practices seen
  • Use of HTTPS assumed (URL is https)
  • No exposed sensitive data in HTML

Analytics and tracking

Services
StatCounter
Tracking level
minimal
Privacy practices
basic

Advertising

Tracking pixels
StatCounter
Transparency
basic

Site quality

Design
basic
User experience
basic
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is accessible with full content and no blocking detected.
  2. WHOIS data is unavailable due to domain naming rules violation error from Nominet.
  3. Website provides comprehensive training course listings and company information.
  4. Contact details including phone numbers, email, and physical address are clearly provided.
  5. No privacy or cookie consent banners detected, indicating partial GDPR compliance.
  6. Use of StatCounter for analytics with minimal tracking.
  7. No social media links found on the homepage or navigation.
  8. Website uses older JavaScript library (Prototype.js) and custom menu scripts.
  9. No modern CMS or frameworks detected; site appears custom-built.
  10. No explicit security headers or policies found in HTML content.
Technical notes

Notes

The website uses legacy JavaScript libraries such as Prototype.js and custom menu scripts, indicating an older technology stack. There is no evidence of a modern CMS or popular frameworks. The site structure is clear with well-organized navigation and metadata, but mobile optimization and accessibility are basic. Performance is moderate with no explicit indicators of slow loading but could be improved with modern techniques. SEO is basic with meta keywords and descriptions but lacks advanced structured data like JSON-LD or Open Graph tags. Analytics are implemented via StatCounter with minimal tracking. The site would benefit from modernization to improve maintainability, performance, and security.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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