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Security report for zoko.io

Zoko · E-commerce · N/a

Medium risk. 7 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Zoko is a specialized SaaS platform designed to empower Shopify merchants by integrating WhatsApp as a primary sales, marketing, and customer support channel. The platform offers advanced features such as AI-powered product catalogs, WhatsApp broadcasts with superior engagement rates compared to email, and seamless payment collection within WhatsApp. Positioned as a market leader in WhatsApp commerce tools for e-commerce brands, Zoko targets growing Shopify stores seeking to enhance customer engagement and drive repeat revenue. Technically, the website is built on the Webflow CMS platform, leveraging modern web technologies including Google Fonts, Google Tag Manager, PostHog, Dreamdata analytics, and PartnerStack for affiliate marketing. The site is well-optimized for performance, mobile responsiveness, and accessibility, with embedded video content and a comprehensive cookie consent mechanism. The technical infrastructure reflects a mature digital presence suitable for a SaaS business. From a security perspective, the website enforces HTTPS with strong SSL configuration and implements key security headers. Cookie consent and privacy policies are present and GDPR compliant, indicating a good privacy posture. However, the absence of explicit security policies, incident response contacts, and vulnerability disclosure mechanisms suggests areas for improvement. No vulnerabilities or exposed sensitive data were detected. Overall, the website presents a professional, trustworthy, and secure digital front for Zoko's business. The lack of WHOIS data due to privacy protection is common and justified for this business type. The site is safe for general audiences and free from adult or questionable content. Strategic recommendations include enhancing security transparency and contact information to further build trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Twitter, LinkedIn, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching zoko.io

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Full report

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
60
Email security
87
DNS health
70
Network security
100
GDPR outside view
35
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Zoko operates in the e-commerce sector, focusing on enabling Shopify merchants to leverage WhatsApp for sales and customer engagement. Its competitive advantage lies in its AI-driven catalog synchronization and superior broadcast engagement rates. The business model is SaaS-based, generating revenue through subscriptions and possibly transaction fees. The target customers are growing Shopify brands seeking innovative communication channels. The presence of customer logos and case studies indicates a growing user base and market acceptance. The company maintains a partner ecosystem with developer APIs and affiliate programs, supporting scalability and integration. Strategic observations suggest continued growth potential by expanding features and enhancing security and compliance transparency.

Security posture

The website demonstrates a solid security foundation with HTTPS enforcement, modern security headers, and cookie consent mechanisms. Privacy policies are comprehensive and GDPR compliant. However, the absence of a dedicated security policy, incident response contacts, and vulnerability disclosure channels indicates gaps in security maturity. No critical vulnerabilities or exposed sensitive data were found. The use of multiple third-party analytics and marketing scripts requires ongoing monitoring to mitigate supply chain risks. Overall, the security posture is good but can be improved by formalizing security governance and incident response readiness.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Establish and publicize a vulnerability disclosure program or security.txt file.
  3. Provide clear incident response contact information, including security and abuse emails.
  4. Enhance visibility of company contact details to improve trust and compliance.
  5. Regularly audit and update third-party scripts to minimize security risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Zoko
Description
Zoko is an all-in-one platform built specifically for Shopify merchants to scale their sales, marketing and customer support on WhatsApp. Go beyond chatting - reach customers, enable product discovery, collect payments, get feedback - all on WhatsApp.
Key services
WhatsApp Catalog integration, WhatsApp Broadcasts, AI-powered product discovery, Payment collection via WhatsApp, Customer support on WhatsApp
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, Google Fonts, Google Tag Manager, Google Analytics, PostHog analytics, Dreamdata analytics, PartnerStack affiliate scripts, CookieYes cookie consent, Wistia video embeds, React Tel Input, Boosters Tab Rotation
Frameworks
Webflow
Platforms
Shopify (integration focus)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent implemented
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Google Analytics, PostHog, Dreamdata
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Adsense
Tracking pixels
PostHog, Dreamdata
Marketing tools
CookieYes
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. WHOIS data is unavailable due to malformed request or privacy protection.
  3. Site uses modern web technologies and analytics tools.
  4. Privacy and cookie policies are present with consent mechanisms.
  5. No direct company contact emails or phone numbers found on main pages.
  6. Business is focused on WhatsApp commerce for Shopify merchants.
  7. Site content is professional, well-structured, and safe for general audiences.
Technical notes

Notes

The website is built on Webflow CMS, utilizing a modern tech stack including Google Fonts, Google Tag Manager, PostHog, Dreamdata, and PartnerStack. It features embedded Wistia videos and React-based input components. Hosting is via Webflow's CDN, ensuring fast load times and global availability. The site is mobile-optimized with good accessibility and SEO practices. Technical debt appears low, with opportunities to improve by adding formal security and compliance documentation. The integration with Shopify and developer APIs indicates a scalable and extensible infrastructure supporting business growth.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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