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Security report for yourcx.io

YourCX · Technology · Poland

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

54/100

Risk levelMedium

0–100, higher is better. How it is calculated

YourCX is a Poland-based technology company founded in 2016, offering a comprehensive customer experience research platform. The platform integrates multiple data sources and provides advanced analytics, reporting, and dashboarding services targeted primarily at B2B clients such as CX specialists, researchers, and digital managers. The website demonstrates a mature digital presence with professional design, clear navigation, and extensive content including case studies and blog posts. Technically, the site is built on WordPress with modern libraries and integrates reputable analytics and marketing tools such as Google Tag Manager, Facebook Pixel, and Piwik PRO. Security posture is good with HTTPS enforced and cookie consent mechanisms in place, though improvements like DNSSEC and security.txt are recommended. WHOIS data confirms domain legitimacy and consistency with the business identity. Overall, the site is professional, trustworthy, and compliant with GDPR requirements.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, LinkedIn, Cloudflare, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching yourcx.io

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
65
DNS health
65
Network security
40
GDPR outside view
65
Average
54

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

YourCX positions itself as a specialized CX research platform with a strong focus on integrating diverse data sources and delivering actionable insights to improve customer satisfaction and business KPIs. The company serves a medium-sized market segment with clients across various industries including retail, digital, and customer service. Their business model revolves around SaaS offerings with additional consulting and support services. The presence of multiple case studies with well-known brands and recognition on G2 indicates a competitive market position. The company maintains active social media channels and provides comprehensive resources such as blogs and reports to engage its audience.

Security posture

The website exhibits a solid security foundation with HTTPS and cookie consent compliance. However, the absence of DNSSEC and security.txt files indicates room for improvement in domain and vulnerability management. Security headers are not explicitly detected in the HTML, suggesting potential enhancements to mitigate common web threats. No exposed sensitive data or vulnerable libraries were identified. The use of third-party analytics and marketing scripts is standard but requires ongoing monitoring to prevent supply chain risks. Incident response contacts and explicit security policies are not present, which could be addressed to improve transparency and readiness.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Publish a security.txt file to provide clear vulnerability disclosure and incident response contacts.
  3. Implement or verify security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  4. Regularly audit third-party scripts and dependencies for vulnerabilities and update them promptly.
  5. Enhance accessibility features to meet higher compliance standards and improve user experience for all users.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
YourCX
Description
Platforma YourCX zapewnia odpowiednie rozwiązania dla każdego typu badania. Zróżnicowane scenariusze badań online, badania dotyczące salonów stacjonarnych, badania aplikacji mobilnej oraz integracja z wynikami z innych platform.
Key services
Customer experience research platform, Data integration from multiple sources, Advanced analytics and reporting, Dashboarding and alerts, Integrations with other platforms
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Yoast SEO, jQuery, Google Tag Manager, Facebook Pixel, Piwik PRO analytics, Swiper.js slider, CookieYes cookie consent
Frameworks
WordPress CMS
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Cookie consent implemented
  • No exposed sensitive data in HTML
  • Use of reputable analytics and tracking scripts

Analytics and tracking

Services
Piwik PRO, Google Analytics (via GTM), Facebook Analytics
Tracking level
extensive
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, Piwik PRO
Marketing tools
Facebook Pixel, Piwik PRO
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking mechanisms.
  2. Strong cookie consent and privacy compliance mechanisms implemented.
  3. Multiple reputable analytics and marketing tools integrated.
  4. WHOIS data supports legitimacy and consistent business identity.
  5. No explicit security policies or incident response contacts found.
  6. No terms of service page detected.
  7. Website uses WordPress CMS with modern front-end libraries.
  8. Contact information is clearly presented with email, phone, and contact form.
  9. Content is professionally presented and targeted at B2B customers in CX research.
Technical notes

Notes

The website is powered by WordPress CMS with Yoast SEO plugin for search optimization. It uses jQuery, Swiper.js for sliders, and integrates Google Tag Manager, Facebook Pixel, and Piwik PRO for analytics and marketing. The site loads fonts from Google Fonts and employs a cookie consent solution from CookieYes. Performance is moderate with good mobile optimization and basic accessibility features. The site structure is clear with semantic HTML and proper meta tags. Hosting details are not explicit but domain registrar is Key-Systems GmbH. The site could benefit from enhanced security headers and DNSSEC to reduce technical risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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