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Security report for withremark.com

Remark · E-commerce · N/a

Medium risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

Remark is a B2B SaaS company specializing in AI-powered product guidance solutions for online stores. Their platform leverages AI-personas trained by real experts to provide personalized shopper experiences, real-time product recommendations, and seamless integration with e-commerce systems. The website demonstrates a mature digital presence with comprehensive content, customer testimonials, and case studies highlighting measurable business impact. Technically, the site is built on modern web technologies including Webflow CMS, uses advanced analytics tools like PostHog and Apollo, and incorporates security features such as SOC II compliance and Cloudflare Turnstile captcha. Privacy and cookie policies are clearly presented with consent mechanisms, reflecting good compliance practices. However, the absence of WHOIS registration data and direct company contact emails slightly reduces trustworthiness. Overall, Remark presents a professional, secure, and user-friendly platform positioned well in the e-commerce AI personalization market.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching withremark.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
30
Email security
75
DNS health
80
Network security
100
GDPR outside view
83
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Remark targets e-commerce brands seeking to enhance shopper engagement and conversion through AI-driven product guidance. Their competitive advantage lies in combining human expert knowledge with AI-personas that learn and adapt in real time. Revenue streams likely include subscription fees for their SaaS platform. The company showcases strong customer validation via case studies and testimonials from recognized brands. Their integration ecosystem and focus on security compliance further strengthen market positioning. The lack of explicit company registration details suggests a need for improved transparency to support business credibility. Remark's growth indicators include recent funding announcements and active marketing efforts.

Security posture

Remark exhibits a strong security posture with enterprise-level guardrails including data privacy controls, role-based permissions, immutable audit logs, and SOC II Type II certification. The website enforces HTTPS, uses security headers, and integrates bot protection via Cloudflare Turnstile. No vulnerabilities or exposed sensitive data were detected in the analysis. However, the absence of a public incident response contact or vulnerability disclosure policy is a gap that could impact incident handling readiness. Overall, the security maturity is high, suitable for handling sensitive e-commerce data, but could be enhanced by publishing explicit security contacts and disclosure channels.

Recommendations

  1. Publish a dedicated incident response contact page or email to improve transparency and readiness.
  2. Implement and publicize a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  3. Consider listing a Data Protection Officer contact if applicable to strengthen GDPR compliance.
  4. Add direct company contact emails and phone numbers to improve business credibility and customer trust.
  5. Maintain and regularly update security certifications and audit reports to reinforce trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Remark
Description
Make every shopper feel like a VIP, with AI-personas trained by real experts—guiding, personalizing, and optimizing their journey in real time.
Key services
AI-personas trained by experts, Real-time shopper guidance, Personalized on-site content rewrites, Knowledge hub for AI learning, Instant actions integrated with orders and CRM
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, PostHog analytics, Apollo tracking, Finsweet cookie consent, Fancybox, Splide carousel, Rive animations, Cloudflare Turnstile captcha
Frameworks
Webflow CMS
Platforms
Webflow hosting
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of Cloudflare Turnstile captcha for bot protection
  • Role-based access and audit logs mentioned
  • End-to-end encryption
  • Regular third-party security audits

Analytics and tracking

Services
PostHog, Apollo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
PostHog, Apollo, UnifyIntent
Marketing tools
PostHog, Apollo, UnifyIntent
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features.
  2. Strong emphasis on AI-driven product guidance for e-commerce.
  3. Multiple customer testimonials and case studies with measurable impact.
  4. Good security posture with SOC II compliance and encryption.
  5. Privacy and cookie policies are present with consent mechanisms.
  6. No direct company contact emails or phone numbers publicly listed.
  7. Use of modern web technologies and analytics tools.
  8. No signs of adult or questionable content.
  9. WHOIS data unavailable, possibly due to privacy protection or domain registration issues.
Technical notes

Notes

The website is built on Webflow CMS, leveraging modern JavaScript libraries and frameworks such as PostHog for analytics, Apollo for tracking, and Rive for animations. It uses advanced UI components like Fancybox and Splide for interactive content. Performance is optimized with lazy loading and responsive design, ensuring excellent mobile experience. Security features include HTTPS, Cloudflare Turnstile captcha, and SOC II compliant infrastructure. The technical implementation reflects a well-maintained, modern web presence with good SEO and accessibility practices. Opportunities exist to enhance technical transparency by publishing more detailed security and privacy documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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