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Security report for webengage.com

WebEngage · Technology · N/a

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

79/100

Risk levelLow

0–100, higher is better. How it is calculated

WebEngage is a technology company specializing in customer engagement and retention platforms, offering services such as Customer Data Platform (CDP), Omnichannel Campaign Manager, and Web & App Personalization Engine. The company targets brands and businesses aiming to enhance revenue from existing customers through advanced marketing automation and personalization technologies. The website reflects a mature digital presence with a professional design and consistent branding, supported by a domain registered since 1999. Technically, the website is built on WordPress using the Astra theme and Elementor page builder, integrating various modern JavaScript libraries and marketing tools including HubSpot, Drift chat, and Google Tag Manager. Hosting infrastructure leverages Amazon AWS DNS services, indicating a reliable backend. The site is mobile optimized and SEO friendly, though accessibility features are basic. From a security perspective, the site uses HTTPS with a valid SSL certificate and domain locking statuses that prevent unauthorized changes. However, DNSSEC is not enabled, and no security headers were detected in the provided data. There is no visible security policy, incident response information, or vulnerability disclosure mechanism, which are areas for improvement. Overall, the website is credible and professionally maintained but lacks explicit privacy and cookie policies, which impacts privacy compliance scores. Strategic enhancements in security headers, DNSSEC, and transparency around privacy and incident response would strengthen the security posture and compliance standing.

Scanned

This is an earlier scan of webengage.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching webengage.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
45
Email security
82
DNS health
85
Network security
100
GDPR outside view
85
Average
79

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention webengage.com, from OffSeq Breach.

Total records
1,531
Employees
0
Customers
1,424
Third parties
107
Weak passwords
14%

12 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for webengage.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

WebEngage operates in the competitive customer engagement technology sector, providing SaaS solutions that enable brands to manage customer data, run omnichannel campaigns, and personalize user experiences on web and mobile platforms. The company benefits from a long-established domain and a professional online presence, suggesting stable market positioning. Its integration with popular marketing and analytics platforms indicates a mature marketing ecosystem. The absence of explicit contact details and privacy policies on the main page suggests potential areas for improving customer trust and regulatory compliance. The company likely targets medium to large enterprises seeking advanced engagement tools, leveraging partnerships with marketing platforms like HubSpot and Drift to enhance service offerings.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enforced and domain status protections in place. However, the lack of DNSSEC and missing security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options reduce its defense-in-depth. No public security policy or incident response contacts were found, limiting transparency and readiness perception. The presence of multiple third-party marketing and analytics scripts increases the attack surface and data exposure risk. No vulnerability disclosure or security.txt file was detected, which is a best practice for responsible security management. Overall, while basic security measures are implemented, there is room for improvement in advanced protections and compliance documentation.

Recommendations

  1. Enable DNSSEC to enhance DNS security and prevent spoofing.
  2. Implement and configure security headers including CSP, HSTS, X-Frame-Options, and X-Content-Type-Options.
  3. Publish comprehensive privacy and cookie policies with clear GDPR compliance statements.
  4. Add a security policy page and incident response contact information to improve transparency and trust.
  5. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
WebEngage
Description
WebEngage offers CDP, Omnichannel Campaign Manager and Web & App Personalization Engine - to help brands boost their revenue from existing customers.
Key services
Customer Data Platform (CDP), Omnichannel Campaign Manager, Web & App Personalization Engine
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Elementor, PHP, JavaScript, jQuery, Google Tag Manager, HubSpot scripts, Drift chat, Slick Carousel, MasterSlider
Frameworks
Astra WordPress Theme, Elementor Page Builder
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS enabled
  • Domain status includes clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, clientUpdateProhibited

Analytics and tracking

Services
HubSpot Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Facebook Ads Pixel, HubSpot Ads Pixel
Marketing tools
HubSpot, Drift Chat, SaaSMonk
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website uses HTTPS with valid SSL certificate.
  2. No explicit privacy policy, cookie policy, or terms of service found in the provided HTML content.
  3. No explicit contact emails or phone numbers found in the HTML content.
  4. Multiple marketing and analytics scripts loaded, indicating active user tracking.
  5. No security.txt or vulnerability disclosure information found.
  6. Website is built on WordPress with Elementor and Astra theme.
  7. Domain is well aged and registered with reputable registrar.
  8. No DNSSEC enabled, which is a potential security improvement area.
Technical notes

Notes

The website uses a modern and widely adopted CMS (WordPress) with a popular theme (Astra) and page builder (Elementor), facilitating ease of content management and design flexibility. The tech stack includes JavaScript libraries for UI components and marketing integrations, such as HubSpot and Drift. Hosting DNS is managed via AWS, indicating robust infrastructure. Performance is moderate with preconnect hints and resource preloading implemented. Mobile optimization is good, but accessibility features are basic and could be enhanced. SEO is well addressed with meta tags, Open Graph, and JSON-LD structured data. Technical debt appears low, but security-related technical improvements are recommended to reduce risk.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 79/100Low22 findingsView report
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