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Security report for webengage.com

WebEngage · Technology · India

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

79/100

Risk levelLow

0–100, higher is better. How it is calculated

WebEngage is a well-established technology company founded in 1999, specializing in customer engagement and retention solutions through a full-stack SaaS platform. Their offerings include a Customer Data Platform (CDP), Omnichannel Campaign Manager, and Web & App Personalization Engine, targeting businesses aiming to enhance revenue from existing customers. The company operates primarily in India and maintains a medium-sized enterprise profile with a strong market position in the customer engagement technology sector. The website reflects a high level of professionalism, with excellent content quality, branding consistency, and clear business communication.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching webengage.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
45
Email security
82
DNS health
85
Network security
100
GDPR outside view
85
Average
79

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention webengage.com, from OffSeq Breach.

Total records
1,531
Employees
0
Customers
1,424
Third parties
107
Weak passwords
14%

12 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for webengage.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company leverages a SaaS business model focused on delivering marketing automation and personalization services to enterprises. Their market positioning is supported by a mature digital presence, integration with major marketing and analytics platforms, and a clear value proposition centered on boosting customer retention and revenue. The presence of detailed privacy and cookie policies indicates compliance with data protection regulations, enhancing trust with their target audience. WebEngage's ecosystem includes partnerships with analytics and marketing tool providers, although no explicit subsidiaries or parent companies are identified. The company demonstrates growth potential through strategic use of technology and marketing tools.

Security posture

WebEngage exhibits a solid security posture with HTTPS enforced, presence of key security headers, and secure form handling via HubSpot integrations. However, the absence of a published security policy, incident response contacts, and vulnerability disclosure mechanisms such as a security.txt file suggests areas for improvement in transparency and readiness. The domain's WHOIS data is consistent and trustworthy, with no privacy protection masking registrant details, supporting legitimacy. No critical vulnerabilities or exposed sensitive data were detected in the website content. Overall, the security maturity is good but could benefit from enhanced incident response and disclosure practices.

Recommendations

  1. Enable DNSSEC to strengthen DNS security and prevent spoofing.
  2. Publish a formal security policy and incident response contact details on the website.
  3. Implement and publicize a vulnerability disclosure program, including a security.txt file.
  4. Regularly review and audit third-party scripts and integrations for security risks.
  5. Enhance transparency by listing any security certifications or compliance attestations.

Contact details published on the site

Addresses
Legal name
WebEngage Technologies Pvt. Ltd.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
WebEngage
Description
WebEngage offers CDP, Omnichannel Campaign Manager and Web & App Personalization Engine to help brands boost their revenue from existing customers.
Key services
Customer Data Platform (CDP), Omnichannel Campaign Manager, Web & App Personalization Engine
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Elementor, PHP, JavaScript, jQuery, Slick Carousel, MasterSlider, HubSpot Analytics, Google Tag Manager
Frameworks
Elementor
Platforms
WordPress
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of security headers
  • Secure forms with HubSpot integration

Analytics and tracking

Services
HubSpot Analytics, Google Analytics (via GTM)
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Facebook Ads (fb.js pixel), Google Ads (via Google Tag Manager)
Tracking pixels
HubSpot Analytics, Facebook Pixel
Marketing tools
HubSpot, SaaSMonk
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is business-focused and professionally presented.
  3. Strong use of modern web technologies and SEO best practices.
  4. Privacy and cookie policies are present and indicate GDPR compliance.
  5. No explicit security policy or incident response contact found on the site.
  6. No vulnerability disclosure or security.txt file detected.
  7. WHOIS data supports domain legitimacy and long-term operation.
  8. Multiple third-party marketing and analytics tools are integrated.
  9. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on WordPress CMS using Elementor page builder, supported by modern JavaScript libraries such as jQuery and Slick Carousel. Hosting is via AWS infrastructure, indicated by DNS servers. The site demonstrates fast performance, excellent mobile responsiveness, and strong SEO optimization with comprehensive meta tags and structured data (JSON-LD). Accessibility features are present but could be further enhanced. The integration of multiple marketing and analytics tools like HubSpot and Google Tag Manager reflects a mature digital marketing infrastructure. Technical risks are minimal, with no outdated or vulnerable libraries detected in the provided content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 79/100Low22 findingsView report
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