Skip to main content

Security report for vocalls.ai

VOCALLS · Technology · N/a

Medium risk. 3 critical or high findings in SSL/TLS and Security headers.

Security score

59/100

Risk levelMedium

0–100, higher is better. How it is calculated

VOCALLS is a technology company specializing in conversational AI automation for contact centers, offering voicebot, chatbot, and emailbot solutions to automate customer interactions. The company positions itself as a leader in contact center AI automation and has recently been acquired by CallMiner, indicating a strong market presence and strategic growth. The website is professionally designed, mobile-optimized, and uses modern web technologies including Webflow CMS, Google Analytics, and Cloudflare security features. Privacy and cookie policies are implemented with opt-in consent mechanisms, reflecting good privacy compliance. Security posture is strong with HTTPS, security headers, and CAPTCHA protections, though explicit security policies and incident response contacts are not publicly disclosed. Overall, the website and business appear legitimate and well-maintained, with a medium-sized enterprise profile focused on B2B SaaS solutions for customer service automation.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching vocalls.ai

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. See sample alerts.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
30
Email security
65
DNS health
75
Network security
100
GDPR outside view
83
Average
59

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

VOCALLS targets contact centers and enterprises seeking to improve customer experience through AI-driven automation. Their business model is SaaS-based, providing AI automation tools that integrate with existing telephone and contact center systems. The acquisition by CallMiner suggests a consolidation strategy to enhance AI capabilities in the customer interaction analytics market. The company showcases reputable clients and emphasizes rapid value delivery and ease of use. Marketing efforts include content marketing via blogs and case studies, and lead generation through contact forms and meeting bookings. The lack of direct contact emails or phone numbers on the site suggests a controlled lead capture approach. The company operates primarily in the technology sector with a focus on AI and automation.

Security posture

The website enforces HTTPS with strong SSL configuration and includes multiple security headers such as Content-Security-Policy and Strict-Transport-Security. CAPTCHA protection via Cloudflare Turnstile is implemented to prevent automated abuse. Cookie consent is managed with an opt-in mechanism, supporting GDPR compliance. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a public security policy, incident response contacts, or vulnerability disclosure policy indicates areas for improvement in transparency and incident readiness. Overall, the security posture is solid for a SaaS website but could be enhanced by publishing formal security and incident response documentation.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance frameworks.
  2. Add incident response contact information such as security@ or abuse@ email addresses.
  3. Implement and publicize a vulnerability disclosure or bug bounty program.
  4. Enhance accessibility features to improve compliance with standards such as WCAG.
  5. Consider providing direct contact emails or phone numbers for sales and support to improve trust and customer engagement.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
VOCALLS
Description
VOCALLS is a conversational AI automation platform for a better customer experience. Automate inbound and outbound tasks with a voicebot, chatbot, emailbot, and more.
Key services
Voicebot automation, Chatbot automation, Emailbot automation, Inbound and outbound task automation
Content quality
good
Branding
consistent

Technology

Stack
Webflow CMS, Vimeo video embed, Google Tag Manager, Google Analytics, Cloudflare Turnstile captcha, Finsweet Cookie Consent
Platforms
Webflow
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Cloudflare Turnstile captcha
  • Cookie consent with opt-in mechanism

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
HubSpot Meetings
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge
  2. Professional and consistent branding and content
  3. Clear focus on AI automation for contact centers
  4. Use of modern web technologies and analytics
  5. Privacy and cookie policies are present and compliant
  6. No exposed sensitive data or security issues detected
  7. WHOIS data is privacy protected but consistent with business type
  8. No direct contact emails or phone numbers publicly listed, only contact form
Technical notes

Notes

The website is built on Webflow CMS, leveraging modern front-end technologies and third-party integrations such as Vimeo for video content and HubSpot for meeting scheduling. Google Tag Manager and Google Analytics are used for tracking and analytics. The site is hosted likely on Webflow's infrastructure with Cloudflare CDN and security services. Performance is moderate with good mobile optimization and SEO meta tags present. Accessibility is basic but could be improved. No technical debt or deprecated libraries were detected in the provided HTML. The use of Cloudflare Turnstile CAPTCHA enhances security against bots. Overall, the technical infrastructure is modern and well-maintained, supporting a professional SaaS offering.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium29 findingsView report
Reviews of this site

Share your experience with vocalls.ai. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review vocalls.ai.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.