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Security report for voc.ai

VOC AI Inc. · E-commerce · United States

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

VOC AI Inc. operates a professional website offering AI-powered customer experience management solutions tailored for e-commerce businesses. Their key services include Solvea, an AI employee for customer service, and Insight, an Amazon review analysis tool. The company positions itself as a unified platform where customer insights integrate with AI agent excellence to enhance customer satisfaction and business growth. The website is well-designed, mobile-optimized, and integrates modern web technologies such as Next.js, Stripe, and multiple analytics platforms, reflecting a mature digital infrastructure. Security posture is solid with HTTPS enforced and no visible vulnerabilities, though some security headers could be improved. Privacy and terms policies are comprehensive and GDPR compliant, but explicit incident response and security contact information are absent. Overall, VOC AI presents a trustworthy and professional online presence with a focus on AI-driven SaaS solutions for e-commerce.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching voc.ai

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
35
Email security
85
DNS health
80
Network security
100
GDPR outside view
53
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention voc.ai, from OffSeq Breach.

Total records
230
Employees
0
Customers
230
Third parties
0
Weak passwords
15%

1 subdomain affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for voc.ai.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Brand lookalikes

Add-on

Domains that imitate voc.ai and could be used for phishing or spoofed email, tracked in OffSeq Breach.

Tracked
53
Registered
53
Resolving
53
High or critical
0

Last checked 2026-06-20

Masked preview

  • fo•••.aiMediumbitsquatting
  • vo•••.aiMediumbitsquatting
  • vo•••.aiMediumbitsquatting

See the full lookalike list

A one-off add-on that lists up to 20 of the highest-risk lookalikes of voc.ai with registration, mail-server, certificate and DNS signals.

Select it in the checkout above.

Lookalike data refreshes continuously. Monitoring on Breach alerts you when a variant is registered, gains a mail server or starts serving HTTPS.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

VOC AI targets e-commerce businesses seeking to leverage AI for customer service automation and product insight analytics. Their business model is SaaS-based, offering AI agents and analytical tools to reduce costs and boost revenue. The company maintains partnerships with several related service providers, enhancing its ecosystem. The website content and linked domains indicate a focus on technology and e-commerce sectors. While the domain WHOIS data is privacy-protected, the website's professional presentation and linked partner domains support legitimacy. The absence of direct contact emails or phone numbers may limit immediate customer engagement but aligns with privacy-conscious practices. The company appears to be small-sized with a specialized market niche and a consistent branding strategy.

Security posture

The website employs HTTPS with a good SSL configuration and integrates security best practices such as no exposed sensitive data and use of modern frameworks. However, explicit security headers like Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options are not visibly set, which could enhance protection against common web attacks. No incident response or vulnerability disclosure information is publicly available, which is a gap in security transparency. The use of multiple third-party analytics and marketing scripts introduces a moderate tracking footprint, necessitating ongoing security audits. Overall, the security posture is solid but could benefit from enhanced header policies and published incident response protocols.

Recommendations

  1. Implement and enforce comprehensive security headers including CSP, X-Frame-Options, and X-Content-Type-Options.
  2. Publish an incident response policy and provide dedicated security contact channels to improve transparency and trust.
  3. Regularly audit third-party scripts and dependencies to mitigate potential vulnerabilities.
  4. Enhance accessibility features to improve compliance and user experience for all users.
  5. Consider adding verified company contact emails and phone numbers to facilitate customer and partner communications.

Contact details published on the site

Addresses
Legal name
VOC AI Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
VOC AI Inc.
Description
Cut costs, increase customer satisfaction and boost your revenue with VOC AI's game-changing AI-driven customer service solution.
Key services
Solvea AI Employee for Customer Service, Insight Amazon Review Analysis Tool
Content quality
good
Branding
consistent

Technology

Stack
React (Next.js), Stripe (payment integration), Google Tag Manager, Facebook Pixel, TikTok Pixel, Shulex CDN
Frameworks
Next.js
Platforms
Web
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of modern JavaScript frameworks

Analytics and tracking

Services
Google Tag Manager, Facebook Analytics, TikTok Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads
Tracking pixels
Facebook Pixel, TikTok Pixel
Marketing tools
Facebook Pixel, TikTok Pixel
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. WHOIS data is unavailable due to privacy protection and malformed WHOIS response.
  3. Website uses modern web technologies and integrates multiple analytics and marketing pixels.
  4. Privacy policy and terms of service are clearly linked and comprehensive.
  5. No direct contact emails or phone numbers found; only physical address in footer.
  6. No explicit security or incident response contact information found.
  7. Content is focused on AI-powered customer service and e-commerce product insights.
  8. No adult or questionable content detected.
  9. Multiple external partner domains linked in footer.
  10. No visible vulnerabilities or exposed sensitive data in HTML.
Technical notes

Notes

The website is built on a modern React-based framework (Next.js) with server-side rendering and static generation capabilities, ensuring fast load times and good SEO. It uses a CDN for static assets and integrates payment processing via Stripe. Analytics and marketing tools include Google Tag Manager, Facebook Pixel, and TikTok Pixel, indicating a mature marketing infrastructure. The site is mobile-optimized and has good navigation clarity. No CMS is explicitly detected, suggesting a custom or headless approach. Hosting appears to be via Identity Digital or related providers. Technical debt is minimal with no broken elements detected. Opportunities exist to improve accessibility and security header implementation to further modernize the platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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