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Security report for vitals.app

APPSOLVE · E-commerce · N/a

Medium risk. 3 critical or high findings in Email security and SSL/TLS.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Vitals is a medium-sized SaaS company founded in 2018 under APPSOLVE, providing an all-in-one suite of over 40 integrated Shopify apps designed to help online stores grow and increase profits. Their market position is strong with over 30,000 stores using their tools, offering services such as product reviews, trust badges, volume discounts, and cart abandonment reduction. The company targets Shopify store owners including artisans, retailers, dropshippers, and ecommerce agencies. Technically, the website is built on Webflow CMS with integrations to Google Analytics, Facebook Pixel, and Beacon for live support, demonstrating a modern and performant infrastructure with excellent mobile optimization and SEO practices. Security posture is solid with HTTPS enforced and cookie consent mechanisms in place, though some security headers could be improved. No critical vulnerabilities or exposed sensitive data were found. The WHOIS data confirms domain legitimacy and consistency with the business claims. Overall, the website is professional, trustworthy, and compliant with privacy regulations.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching vitals.app

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
55
Email security
40
DNS health
75
Network security
100
GDPR outside view
83
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Vitals operates in the e-commerce sector, focusing on Shopify merchants by providing a comprehensive app suite that enhances customer trust, increases average order value, and reduces cart abandonment. Their business model is SaaS with revenue generated from app subscriptions and affiliate programs. The company maintains a strong partnership ecosystem with Shopify and uses multiple marketing and analytics tools to optimize customer engagement. Their growth is supported by positive customer reviews and a clear value proposition. The company emphasizes customer support and continuous feature development, positioning itself as a leader in Shopify app solutions.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and cookie consent implemented to comply with GDPR. The use of trusted third-party scripts and live chat support enhances user trust. However, explicit security headers like Content-Security-Policy and X-Frame-Options are not evident in the HTML content, representing an area for improvement. No incident response or security policy pages were found, which could enhance transparency and readiness. No vulnerabilities or exposed sensitive information were detected, indicating good operational security practices.

Recommendations

  1. Implement and enforce Content-Security-Policy and other security headers to mitigate XSS and clickjacking risks.
  2. Publish a dedicated security policy and incident response page with clear contact channels for security issues.
  3. Regularly review and audit third-party scripts to ensure no vulnerabilities are introduced.
  4. Enhance transparency by providing direct contact emails or phone numbers for support and security inquiries.
  5. Maintain and update cookie consent mechanisms to reflect evolving privacy regulations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
APPSOLVE
Description
Vitals offers over 40 integrated apps to grow Shopify stores by boosting growth and profits with tools like product reviews, trust badges, volume discounts, visitor replays, and more.
Key services
Product Reviews, Trust Badges, Volume Discounts, Visitor Replays, Email Marketing, Sticky Add to Cart, Live Chat Channels, Cart Abandonment Reduction
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow, Google Analytics, Google Tag Manager, Facebook Pixel, Beacon Help Scout, Finsweet Cookie Consent, jQuery, WebFont Loader
Frameworks
Webflow CMS
Platforms
Shopify (integration)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with opt-in mechanism
  • No exposed sensitive data in HTML
  • Use of security and analytics scripts from trusted sources

Analytics and tracking

Services
Google Analytics, Google Tag Manager, Facebook Pixel
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel
Marketing tools
Beacon Help Scout (live chat/support), Clearbit Scripts
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Strong branding and consistent messaging focused on Shopify store growth.
  3. Comprehensive cookie consent and privacy policy indicating GDPR compliance.
  4. Use of modern web technologies and analytics tools.
  5. Active customer support via Beacon live chat.
  6. No exposed sensitive data or security vulnerabilities detected in HTML content.
  7. Social media presence on Instagram, TikTok, YouTube, and Facebook.
  8. Clear calls to action for free trial and demo store.
  9. No phone numbers or direct email addresses publicly listed; contact via live chat.
Technical notes

Notes

The website is built using Webflow CMS, leveraging modern web technologies including Google Analytics, Google Tag Manager, Facebook Pixel, and Beacon for customer support. The site is fast, mobile-optimized, and SEO-friendly with proper meta tags and Open Graph data. Hosting is likely via Cloudflare, providing performance and security benefits. The technical implementation is robust with no broken elements detected. Opportunities exist to enhance security headers and provide more explicit accessibility features. Overall, the technical infrastructure supports a high-quality user experience and business operations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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