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Security report for usequeue.com

Queue · Technology · N/a

Medium risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Queue is a technology company providing an all-in-one SaaS platform designed to help agencies, freelancers, and studios launch, manage, and grow productized service businesses. The platform offers key services including subscription billing, client portals, project management, design feedback tools, and time tracking. Positioned as a trusted solution with over 1,500 businesses worldwide and backed by Y Combinator, Queue targets creative agencies and productized service providers seeking streamlined workflows and client management capabilities. Technically, the website is built on Webflow with integrations for payments (Stripe, PayPal), analytics (Matomo, Google Tag Manager), and customer support (Intercom). The site is well-optimized for performance, mobile responsiveness, and SEO, featuring modern web technologies and rich multimedia content. Security posture is strong with HTTPS enforced and no visible vulnerabilities, though improvements in security headers and incident response transparency are recommended. Privacy compliance is adequate with privacy and cookie policies present, but lacks explicit cookie consent mechanisms. Overall, Queue presents a professional, trustworthy, and mature digital presence with minor areas for enhancement in compliance and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
60
Email security
75
DNS health
80
Network security
100
GDPR outside view
68
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention usequeue.com, from OffSeq Breach.

Total records
92
Employees
0
Customers
92
Third parties
0
Weak passwords
20%

3 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for usequeue.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Queue operates in the technology sector, focusing on SaaS solutions for creative agencies and freelancers. Its business model revolves around subscription and one-off service sales, supported by integrated payment processors Stripe and PayPal. The company leverages strategic partnerships such as Y Combinator backing and maintains a growing customer base exceeding 1,500 businesses globally. The platform's competitive advantage lies in its comprehensive feature set tailored for productized service agencies, including client onboarding, referral programs, and integrated project management. Marketing efforts utilize modern analytics and customer engagement tools, with an affiliate program to drive growth. The company emphasizes customer support and continuous product improvement, as evidenced by active testimonials and social media engagement. While domain registration details are sparse, the overall business intelligence suggests a credible and established operation with a focus on scalability and customer-centric innovation.

Security posture

Queue demonstrates a solid security posture with mandatory HTTPS encryption and secure payment integrations via Stripe and PayPal. The website employs standard security best practices, including secure chat via Intercom and no exposure of sensitive data in the HTML content. However, the absence of explicit security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options indicates room for improvement. The site lacks a published vulnerability disclosure policy or security.txt file, and no incident response contact information is provided, which could hinder rapid response to security incidents. Privacy policies are present and GDPR compliance is indicated, but cookie consent mechanisms are not implemented, potentially impacting compliance. Overall, the security maturity is good but would benefit from enhanced transparency and technical controls to align with enterprise-grade security standards.

Recommendations

  1. Implement comprehensive security headers including CSP, HSTS, and X-Frame-Options to mitigate common web vulnerabilities.
  2. Add an explicit cookie consent banner/mechanism to improve GDPR and privacy compliance.
  3. Publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting of security issues.
  4. Provide clear incident response contact information, such as security@ or abuse@ email addresses, to enhance trust and readiness.
  5. Enhance accessibility features to improve inclusivity and meet WCAG standards.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Queue
Description
An all-in-one platform to launch, manage, and grow your productized service agency—streamline billing, oversee projects, and deliver an exceptional client experience through a dedicated portal.
Key services
Productized Services Management, Client Portal, Project Management, Design Feedback, Time Tracking, Referral Program
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, Google Fonts (Open Sans, Lato), Intercom chat widget, Matomo analytics, Typed.js, Spline 3D animations, Stripe and PayPal payment integrations, Humblytics
Platforms
Webflow hosting, Stripe, PayPal
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Intercom for secure chat
  • Redirects for app subdomains
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Matomo, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo, Intercom, Humblytics
Marketing tools
Intercom, Matomo
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
good
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia
  2. Strong branding and consistent design throughout
  3. Multiple customer testimonials and social proof present
  4. No contact emails or phone numbers explicitly listed on main site
  5. Privacy and cookie policies are present but cookie consent mechanism is missing
  6. No visible terms of service page found
  7. Security page exists but lacks detailed certifications or incident response info
  8. Use of modern web technologies and analytics tools
  9. No suspicious or malicious content detected
Technical notes

Notes

The website is built using Webflow CMS, leveraging modern web fonts (Open Sans, Lato), and includes advanced interactive elements such as Spline 3D animations and Typed.js for dynamic text effects. It integrates third-party services including Intercom for customer support, Matomo and Google Tag Manager for analytics, and Humblytics for additional tracking. Payment processing is handled via Stripe and PayPal, indicating robust e-commerce capabilities. Hosting is provided by Webflow, ensuring reliable performance and scalability. The site demonstrates fast loading times, excellent mobile optimization, and good SEO practices with proper meta tags and Open Graph data. Technical debt appears minimal with clean HTML and CSS, though security header implementation is lacking. Overall, the technical infrastructure supports a high-quality user experience and business operations with opportunities for security enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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