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Security report for universe.com

Universe · Technology · United States

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Universe is a large, technology-driven online platform specializing in event ticketing, event creation, and marketing services. It positions itself as a leading partner for general admission and timed-entry events, leveraging integration with Ticketmaster to access a broad distribution network and a large audience. The platform targets event organizers, businesses, and ticket buyers, offering tools to manage events, own customer data, and optimize marketing efforts. The website is professionally designed, mobile-optimized, and provides comprehensive user support and policy documentation. Technically, Universe employs modern web technologies including Webflow CMS, Google Tag Manager, and various marketing and analytics tools. The site demonstrates good performance, accessibility, and SEO practices. Security posture is strong with HTTPS enforced and cookie consent mechanisms in place, though explicit security headers and vulnerability disclosure policies are not publicly documented. The absence of public WHOIS data suggests privacy protection, which is justified given the commercial nature of the platform. Overall, Universe exhibits a mature digital infrastructure with a solid security baseline and compliance with privacy regulations such as GDPR. The platform's integration with Ticketmaster and extensive marketing partnerships enhance its market position and trustworthiness. However, improvements could be made in publishing explicit security policies and incident response contacts to further strengthen security transparency. The risk assessment is low, with no critical vulnerabilities or suspicious indicators detected. Strategic recommendations include enhancing security header implementation, publishing a vulnerability disclosure policy, and providing clearer incident response channels to improve trust and compliance.

Scanned

This is an earlier scan of universe.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching universe.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
35
Email security
70
DNS health
75
Network security
100
GDPR outside view
68
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Universe operates in the competitive online event ticketing market, leveraging its partnership with Ticketmaster to gain access to a vast audience and distribution network. Its business model focuses on providing event organizers with tools to create, manage, and market events while retaining control over customer data. Revenue streams likely include ticket sales commissions, subscription or service fees for event management tools, and marketing services. The platform targets a broad customer base including individual event hosts, businesses, and entertainment venues. Growth indicators include integration with over 1000 distribution partners and presence in 25 countries. The company maintains a professional online presence with clear branding and social media engagement. Strategic partnerships with marketing and analytics providers enhance its service offerings and competitive advantage.

Security posture

Universe demonstrates a solid security posture with mandatory HTTPS usage and cookie consent mechanisms aligned with GDPR requirements. The website does not expose sensitive data in its HTML content and uses secure cookies. However, explicit security headers such as X-Frame-Options and Referrer-Policy are not clearly documented, representing an area for improvement. No vulnerability disclosure or incident response information is publicly available, which could hinder timely reporting and resolution of security issues. The use of third-party scripts and integrations necessitates ongoing security audits to mitigate risks. Overall, the platform shows good security hygiene but would benefit from enhanced transparency and formalized security policies to meet higher compliance standards and build user trust.

Recommendations

  1. Implement and document comprehensive security headers including X-Frame-Options, Content-Security-Policy, and Referrer-Policy.
  2. Publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting of security issues.
  3. Provide clear incident response contact information on the website to improve transparency and readiness.
  4. Regularly audit and update third-party scripts and integrations to minimize security risks.
  5. Enhance user trust by including more explicit business contact information and certifications where applicable.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Universe
Description
Universe has the tools and support you need to make your next event a success. Create your event today.
Key services
Ticket sales, Event creation and management, Marketing and distribution, Customer data ownership, API and partner integrations
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow, Google Tag Manager, Swiper.js, Transifex Live (for translations), jQuery 3.5.1
Frameworks
Webflow CMS
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of secure cookies (implied)
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Tradable Bits, Mailchimp, Google Ads, Zapier, Audience Republic
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. WHOIS data is unavailable publicly, indicating privacy protection or domain registration issues.
  3. Strong integration with Ticketmaster and marketing partners.
  4. Comprehensive privacy, cookie, and terms policies present.
  5. No direct company contact emails or phone numbers found; contact via forms and support portal.
  6. Use of modern web technologies and good SEO and accessibility practices.
  7. No security.txt or explicit vulnerability disclosure found.
  8. No adult or questionable content detected.
Technical notes

Notes

The website is built on a modern technology stack centered around Webflow CMS, utilizing JavaScript libraries such as jQuery and Swiper.js for UI components and user interaction. Google Tag Manager is employed for analytics and marketing tag management, alongside Transifex Live for multilingual support. The site is hosted likely on Webflow's infrastructure, benefiting from CDN delivery and optimized performance. The design is responsive and accessible, with good SEO metadata and structured data (JSON-LD) for enhanced search engine understanding. There is no evidence of technical debt or deprecated technologies. Opportunities exist to improve security header implementation and formalize security policies to reduce technical risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 72/100Medium30 findingsView report
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