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Security report for trustspot.io

RaveCapture · E-commerce · United States

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

64/100

Risk levelMedium

0–100, higher is better. How it is calculated

RaveCapture is a SaaS platform specializing in ecommerce reviews, user-generated content (UGC), and customer experience surveys. The company targets ecommerce merchants seeking to build trust and increase conversions through authentic customer feedback and visual content. Positioned as a user-friendly and no-contract alternative to larger review platforms, RaveCapture emphasizes personalized support and fair pricing. The website is professionally designed with excellent content quality, clear navigation, and strong SEO optimization, reflecting a mature digital presence despite the company's recent founding in 2023. Technically, the site is built on WordPress using the Divi theme, leveraging modern web technologies such as jQuery, Google Tag Manager, and Intercom for customer engagement and analytics. Hosting is provided via Amazon AWS infrastructure, ensuring reliable performance and scalability. The site is mobile-optimized and accessible, with fast loading times and proper meta tags enhancing search engine visibility. From a security perspective, the website enforces HTTPS and employs domain transfer protections. However, DNSSEC is not enabled, and no Content-Security-Policy header was detected, indicating room for improvement in DNS and web security hardening. The absence of published security policies or incident response contacts suggests limited transparency in security governance. Privacy compliance is partially addressed with a comprehensive privacy policy, but lacks a visible cookie consent mechanism, which may impact GDPR adherence. Overall, RaveCapture presents a trustworthy and professional ecommerce service with a solid technical foundation. Strategic enhancements in security headers, DNS security, and privacy consent mechanisms would further strengthen its security posture and regulatory compliance, supporting sustained growth and customer confidence.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching trustspot.io

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
15
Email security
80
DNS health
80
Network security
100
GDPR outside view
58
Average
64

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

RaveCapture operates in the competitive ecommerce SaaS market, focusing on review management and UGC collection to help merchants increase trust and sales. Its business model is subscription-based with no contracts, appealing to small and medium ecommerce businesses. The company leverages case studies and customer testimonials to demonstrate effectiveness and build credibility. Its integration with Google Shopping ads and social proof features position it well for merchants seeking to optimize online conversions. The presence of multiple industry-specific pages indicates targeted marketing efforts. The company maintains active social media channels and uses modern marketing tools, reflecting a growth-oriented approach. The domain age aligns with a startup phase, consistent with the company's recent establishment in 2023.

Security posture

The website demonstrates a moderate to good security posture with HTTPS enforced and domain transfer protections in place. However, the lack of DNSSEC and Content-Security-Policy headers are notable gaps that could expose the site to DNS spoofing and cross-site scripting attacks. No security.txt or incident response information is published, limiting transparency and readiness for security incidents. The use of third-party scripts like Intercom and Google Tag Manager is standard but requires ongoing monitoring for vulnerabilities. Privacy compliance is partially implemented with a privacy policy but lacks cookie consent mechanisms, which is a compliance risk under GDPR. Overall, the security posture is adequate for a small SaaS provider but would benefit from enhanced DNS security, security headers, and published security governance documentation.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS integrity and prevent spoofing.
  2. Implement a Content-Security-Policy header to mitigate cross-site scripting and related attacks.
  3. Publish a dedicated security policy and incident response contact information to enhance transparency and preparedness.
  4. Add a cookie consent banner or mechanism to comply with GDPR and other privacy regulations.
  5. Regularly audit and update third-party scripts and dependencies to minimize vulnerabilities.

Contact details published on the site

Addresses
Legal name
RaveCapture
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
RaveCapture
Description
Collect product and company reviews, capture UGC, and send surveys for your ecommerce store — all in one simple platform.
Key services
Product Reviews, Company Reviews, Review Management, Experience Surveys, Customer Photos & Videos, Display Reviews, Integrations, Widget Gallery
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Divi Theme, jQuery, Google Tag Manager, Google Analytics, TrustSpot Reviews Widget, Intercom
Frameworks
Yoast SEO
Platforms
WordPress CMS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • No exposed sensitive data in HTML
  • Use of Google Tag Manager and Intercom with async loading

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Google Ads (via googleads.g.doubleclick.net)
Tracking pixels
Intercom
Marketing tools
Intercom, TrustSpot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professionally designed ecommerce review and UGC platform.
  2. Strong SEO and social media integration.
  3. No visible privacy cookie consent mechanism despite GDPR compliance claims.
  4. No explicit security or incident response policies published.
  5. Use of modern web technologies and trusted third-party services.
  6. WHOIS data supports legitimacy and transparency.
Technical notes

Notes

The website uses a modern and widely supported technology stack centered on WordPress with the Divi theme, ensuring ease of content management and customization. Integration of Google Tag Manager and Analytics supports robust marketing analytics. Hosting on AWS infrastructure provides scalability and reliability. The site is well-optimized for performance and mobile responsiveness, with good accessibility practices observed. SEO is enhanced through Yoast SEO plugin and structured data (JSON-LD) implementation. However, the absence of some security headers and DNSSEC indicates technical debt in security hardening. The site uses asynchronous loading for scripts to improve performance. Overall, the technical infrastructure is solid but could be improved with enhanced security configurations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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