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Security report for trustmate.io

TrustMate S.A. · E-commerce · Poland

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

TrustMate S.A. operates a sophisticated SaaS platform focused on enhancing e-commerce and service businesses by managing customer reviews and improving online reputation. The company targets a broad audience including online stores, service providers, hotels, and restaurants, offering a comprehensive suite of tools such as review collection, mediation, SEO enhancement, and multi-language support. With over 13,000 clients and integrations with major e-commerce platforms, TrustMate holds a strong market position in Poland and internationally. Technically, the website is built on modern frameworks like Next.js and React, hosted likely on AWS infrastructure, and demonstrates excellent performance and mobile optimization. Security measures are robust, including HTTPS enforcement and multiple security headers, though DNSSEC is not enabled. Privacy compliance is well addressed with clear privacy and cookie policies, and GDPR adherence is evident. The domain registration data aligns well with the business claims, reinforcing legitimacy. Overall, TrustMate presents a professional, trustworthy, and technically mature online presence.

Scanned

This is an earlier scan of trustmate.io. View the latest report

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching trustmate.io

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
30
Email security
75
DNS health
85
Network security
100
GDPR outside view
73
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

TrustMate's business model centers on providing value-added services to e-commerce and service sectors through review management and marketing automation. Their competitive advantage lies in advanced technology enabling rich, keyword-optimized reviews that boost SEO and sales conversion. The company leverages partnerships with leading e-commerce platforms and social media integrations to expand reach and functionality. Revenue streams likely include subscription plans and premium features such as mediation and expert modules. The platform's multi-language and international sales support indicate strategic growth into diverse markets. Client testimonials and a large user base demonstrate strong customer satisfaction and market traction. TrustMate's ecosystem includes integrations and synergies with Google and Facebook, enhancing marketing effectiveness.

Security posture

The website exhibits a mature security posture with HTTPS enforced and comprehensive security headers implemented, reducing risks of common web attacks. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a public security policy or incident response contact limits transparency in handling security incidents. DNSSEC is not enabled, which could be improved to enhance DNS security. No vulnerability disclosure or security.txt file was found, suggesting an opportunity to formalize vulnerability management and reporting. Overall, the security measures are strong for a SaaS platform, but adding formal policies and DNS security would further strengthen the posture.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS integrity and security.
  2. Publish a dedicated security policy and incident response contact information on the website.
  3. Implement and publicize a vulnerability disclosure program or security.txt file.
  4. Regularly audit third-party scripts and dependencies to ensure no vulnerabilities are introduced.
  5. Enhance privacy transparency by detailing data retention policies and user rights more explicitly.

Contact details published on the site

Addresses
Legal name
TrustMate S.A.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
TrustMate S.A.
Description
TrustMate provides tools to build online reputation by managing reviews for online stores and service companies. Features include mediation, detailed ratings, surveys, reports, statistics, alerts, invitations to leave reviews, and more.
Key services
Review collection, Sales increase via review widgets, SEO improvement through user content, Customer relationship management, Social media and Google integration, Multi-language review translation, International sales support, Surveys and NPS, Logistics optimization, Badges and awards
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Google Tag Manager, HubSpot scripts, AWS DNS
Frameworks
Next.js, React
Platforms
Shopify, PrestaShop, WooCommerce, Shoper, IdoSell, Magento, Sote, AtomStore
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Secure forms with CSRF protection implied

Analytics and tracking

Services
Google Analytics via Google Tag Manager, HubSpot Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, HubSpot tracking
Marketing tools
HubSpot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking mechanisms.
  2. Strong focus on e-commerce review management and marketing solutions.
  3. Multiple language support and internationalization evident.
  4. Integration with major e-commerce platforms and social media.
  5. Good security posture with HTTPS and security headers.
  6. Active social media presence and client testimonials enhance trust.
  7. No suspicious or malicious content detected.
Technical notes

Notes

The website is built using modern web technologies including React and Next.js, ensuring a performant and responsive user experience. Hosting appears to be on AWS infrastructure, supported by AWS DNS servers. The site uses multiple third-party marketing and analytics tools such as HubSpot and Google Tag Manager, integrated securely via HTTPS. The technical implementation includes SEO best practices with proper meta tags and multi-language support. Accessibility and mobile optimization are well addressed, contributing to excellent usability. No technical debt or outdated technologies were observed, indicating a well-maintained platform. Opportunities exist to further improve DNS security and formalize security-related documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 76/100Low28 findingsView report
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