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Security report for trustmate.io

Krajowy Rejestr Opinii SA · E-commerce · Poland

Low risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

TrustMate.io is a Polish-based SaaS platform specializing in online reputation management and review collection for e-commerce and service businesses. The company, Krajowy Rejestr Opinii SA, founded in 2018, offers a comprehensive suite of tools including mediation, detailed ratings, surveys, and integrations with Google and social media to enhance customer trust and SEO performance. The website demonstrates a professional design with clear navigation and modern technology usage, including React and Next.js frameworks, supported by AWS hosting and multiple analytics and marketing tools such as HubSpot and Microsoft Clarity. Security posture is adequate with HTTPS enabled and no visible critical vulnerabilities, though improvements are recommended in DNSSEC and security headers. Privacy compliance is weak due to the absence of visible privacy and cookie policies or consent mechanisms. Overall, the domain registration data aligns well with the business, indicating high legitimacy and trustworthiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching trustmate.io

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
30
Email security
75
DNS health
85
Network security
100
GDPR outside view
88
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

TrustMate positions itself as a unique global solution for collecting keyword-rich, detailed customer reviews to improve SEO and sales conversion. Its business model revolves around SaaS offerings targeting online retailers and service providers seeking to build a strong online reputation. The platform supports multi-language reviews and international sales, enhancing its market reach. The company leverages partnerships and integrations with major platforms like Google and Facebook, enhancing its ecosystem. The absence of explicit contact details and privacy policies on the website suggests areas for operational transparency improvement. The company appears medium-sized with a focused sector in e-commerce reputation management.

Security posture

The website employs HTTPS and uses modern web technologies, but lacks explicit security headers and published security policies. No incident response or vulnerability disclosure information is found, indicating limited transparency in security governance. The absence of DNSSEC is a minor risk. The use of multiple third-party analytics and marketing scripts increases the attack surface and privacy risks. No critical vulnerabilities or exposed sensitive data were detected in the content. Overall, the security maturity is moderate but could benefit from enhanced policies, headers, and transparency.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie policy with consent mechanisms to improve GDPR compliance.
  2. Enable DNSSEC on the domain to enhance DNS security.
  3. Add security headers such as Content Security Policy (CSP), X-Frame-Options, and Strict-Transport-Security (HSTS) to strengthen web security.
  4. Publish a security policy and incident response contact information to improve transparency and trust.
  5. Review and minimize third-party tracking scripts to reduce privacy risks and improve user trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Krajowy Rejestr Opinii SA
Description
TrustMate provides tools to build online reputation by managing reviews for online stores or service companies. Features include mediation, detailed ratings, surveys, reports, statistics, alerts, invitations to leave reviews, and more.
Key services
Review collection, Sales increase through review presentation, SEO improvement via user-generated content, Customer relationship management, Multi-language review translation, International sales support, Surveys and NPS, Logistics optimization, Integrations with Google and social media
Content quality
good
Branding
consistent

Technology

Stack
React, Next.js, HubSpot scripts, Microsoft Clarity, Google Tag Manager, AWS DNS hosting
Frameworks
Next.js, React
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • Use of security-related HTTP headers not explicitly confirmed

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, HubSpot Analytics
Tracking level
extensive
Privacy practices
poor

Advertising

Ad networks
HubSpot Ads
Tracking pixels
HubSpot, Microsoft Clarity
Marketing tools
HubSpot
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. No explicit privacy, cookie, or terms of service pages found in the provided content.
  3. No explicit contact emails or phone numbers found in the visible content.
  4. Strong use of modern web technologies and marketing/analytics tools.
  5. Good business presentation focused on e-commerce reputation management.
  6. No security policy or incident response information publicly available.
  7. Domain registration data supports business legitimacy.
Technical notes

Notes

The website is built on a modern React/Next.js stack, hosted on AWS infrastructure with DNS managed by AWS Route 53. It uses HubSpot for marketing automation and analytics, Microsoft Clarity for user behavior analytics, and Google Tag Manager for tag management. The site is mobile optimized with responsive design and good SEO meta tags. Performance is moderate with some heavy scripts but generally acceptable. Accessibility features are basic and could be improved. No CMS detected, indicating a custom-built solution. The technical infrastructure supports scalability and integration but requires enhancements in security configurations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 74/100Medium28 findingsView report
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