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Security report for tooltip.io

Domains By Proxy, LLC · Technology · United States

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

67/100

Risk levelMedium

0–100, higher is better. How it is calculated

Tooltip.io is a SaaS company specializing in in-app messaging solutions for web applications. Their platform enables businesses to onboard users, educate customers, and run in-product marketing campaigns without developer assistance. The company targets businesses seeking to improve user engagement and conversion through customizable messaging campaigns. With a domain age dating back to 2014 and a customer base of approximately 200, Tooltip.io holds a stable position in the technology SaaS market. Their offerings include a variety of messaging templates, real-time analytics, and cross-browser responsive campaigns. Technically, Tooltip.io employs a modern web stack including Webflow CMS, JavaScript libraries, Google Analytics, and Google Tag Manager for analytics and marketing. The site is mobile optimized and performs moderately well. Hosting is inferred to be through GoDaddy, consistent with WHOIS data. The website is well-structured with good SEO and accessibility basics, though some improvements in accessibility could be made. From a security perspective, Tooltip.io demonstrates a mature posture with HTTPS enforced, ISO 27001 certification, and a dedicated security page. However, the absence of cookie consent mechanisms and security headers like CSP or HSTS are areas for improvement. No vulnerabilities or exposed sensitive data were detected. WHOIS data shows privacy protection for the registrant, which is justified for this business type. Overall, Tooltip.io presents a professional, trustworthy, and secure web presence with minor gaps in privacy compliance and security headers. The risk level is low, and the company is well-positioned to serve its target market effectively.

Scanned

This is an earlier scan of tooltip.io. View the latest report

NIS2 and GDPR posture

GDPR outside view
70/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching tooltip.io

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
70
DNS health
75
Network security
100
GDPR outside view
70
Average
67

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Tooltip.io operates in the competitive SaaS market for in-app messaging and user onboarding tools. Their business model is subscription-based with tiered pricing plans targeting small to medium businesses and enterprises. The company leverages partnerships with platforms like Jetway.io and Calendly for onboarding and demos. Their public roadmap and customer logos indicate transparency and customer engagement. Revenue streams likely include monthly subscriptions and enterprise contracts. The target customers are businesses needing enhanced user engagement and marketing automation. Growth indicators include a stable customer base and ongoing product development. The company maintains a focused ecosystem with integrations and marketing tools supporting their core offering.

Security posture

Tooltip.io exhibits a strong security posture with ISO 27001 certification and annual independent audits. HTTPS is enforced site-wide, and the platform is designed to handle large traffic securely. The player script is optimized for performance and security. However, the lack of cookie consent and security headers reduces privacy compliance and defense-in-depth. No public incident response contacts or vulnerability disclosure policies were found, which could be improved to enhance transparency and trust. Overall, the security maturity is good, with room for enhancements in privacy and incident management.

Recommendations

  1. Implement a cookie consent banner to comply with GDPR and improve privacy compliance.
  2. Add security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options to strengthen security posture.
  3. Publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting and improve transparency.
  4. Provide clear incident response contact information to enhance trust and readiness.
  5. Conduct regular accessibility audits and improve features to enhance inclusivity and compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Domains By Proxy, LLC
Description
Onboard new users, educate customers and run in-product marketing with ease. Without help from developers.
Key services
In-app messaging campaigns, User onboarding, Performance analytics, Audience targeting and segmentation
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Google Analytics, Google Tag Manager, Webflow, jQuery, Embedly
Frameworks
Webflow
Platforms
Google Chrome (extension), Web browsers (cross-browser support)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ISO 27001 compliance
  • Client-side script size optimized (~73Kb)
  • Security page with audit information

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Marketing tools
Smooch.io (messaging)
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking
  2. Strong focus on in-app messaging SaaS product
  3. Good use of modern web technologies and analytics
  4. Security practices are good but could improve cookie consent and security headers
  5. WHOIS privacy protection is used but justified
  6. No suspicious or malicious indicators found
Technical notes

Notes

The website is built using Webflow CMS with a modern JavaScript stack including jQuery and third-party libraries like Smooch for messaging. Analytics are handled via Google Analytics and Google Tag Manager. Hosting is likely through GoDaddy, consistent with WHOIS data. Performance is moderate with optimized script sizes. The site is mobile responsive and SEO optimized with proper meta tags and Open Graph data. There is some technical debt in missing security headers and cookie consent mechanisms. The infrastructure supports scalability and real-time analytics, suitable for SaaS operations. Opportunities exist to modernize accessibility and privacy features to align with best practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 67/100Medium31 findingsView report
  2. 67/100Medium31 findingsView report
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