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Security report for thryv.com

Thryv · Technology · United States

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Thryv is a leading marketing and sales platform specializing in small business software solutions. The company offers a comprehensive suite of services including CRM, reputation management, scheduling, invoicing, marketing automation, and AI-powered tools. Positioned as a market leader, Thryv targets small businesses seeking to streamline operations and grow their customer base. The website reflects a mature digital presence with strong branding, clear navigation, and extensive content tailored to its audience. Technically, the site is built on WordPress with modern JavaScript libraries and performance optimizations, ensuring fast load times and mobile responsiveness. Security posture is solid with HTTPS enforcement and security headers, though explicit security policies and incident response information are not publicly detailed. Overall, the site demonstrates high professionalism and trustworthiness, supporting Thryv's market position.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching thryv.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
30
Email security
85
DNS health
90
Network security
100
GDPR outside view
68
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention thryv.com, from OffSeq Breach.

Total records
2,026
Employees
67
Customers
1,662
Third parties
297
Weak passwords
9%

Latest record dated 2026-06-17 · 31 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for thryv.com.

Select it in the checkout above.

Masked preview

  • –adfs.thryv.com2026-06-17
  • –go.thryv.com2026-06-15
  • –leads.thryv.com2026-05-28
  • –login.labs.thryv.com2026-05-26
  • –adfs.thryv.com2026-05-25

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Thryv operates a SaaS business model focused on small business growth through integrated marketing and sales software. Its competitive advantage lies in offering an all-in-one platform with automation and AI capabilities. The company maintains a broad partnership ecosystem and leverages multiple marketing and analytics tools to optimize user engagement. Revenue streams likely include subscription fees and add-on services. The website's content and structure indicate a focus on user education and support, enhancing customer retention. Strategic observations include strong brand consistency, extensive industry coverage, and a partner referral program, all contributing to sustained growth and market penetration.

Security posture

The website exhibits a mature security posture with HTTPS enabled and multiple security headers implemented, reducing common web vulnerabilities. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a public security policy, incident response contacts, and vulnerability disclosure mechanisms suggests room for improvement in transparency and readiness. Compliance with GDPR is indicated by privacy and cookie policies, but explicit data protection officer contact details are not found. Overall, the security maturity is good but could be enhanced by publishing dedicated security documentation and response procedures.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Provide clear incident response contact channels such as security@ or abuse@ email addresses.
  3. Implement and publicize a vulnerability disclosure policy or security.txt file.
  4. Include data protection officer contact information to improve GDPR transparency.
  5. Regularly review and update third-party scripts and dependencies to mitigate vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Thryv
Description
Thryv is the leading marketing and sales platform offering small business growth solutions like SEO services, a website builder, reputation management and more.
Key services
Enhanced Local Listings, Reputation Management, Social Media Management, Website Builder, Scheduling & Appointments, CRM, Invoices, Pipeline Management, Marketing Automation, Automated Reviews
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, PHP, jQuery, Slick Carousel, Vimeo Player API, Moment.js, IntlTelInput, WP Rocket, Yoast SEO, Google Tag Manager, Tealium
Frameworks
WordPress
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Content Security Policy implemented
  • Use of security headers
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Tag Manager, Tealium
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Optimizely
Tracking pixels
Tealium
Marketing tools
Tealium, Optimizely
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Comprehensive product and industry coverage for small business software.
  3. Strong presence of marketing and analytics tools.
  4. Clear contact and support channels available.
  5. No signs of malicious or suspicious content.
  6. Good SEO and accessibility practices observed.
  7. No explicit security policy or incident response page found.
  8. No public vulnerability disclosure or security.txt file detected.
Technical notes

Notes

The website is built on WordPress CMS with a modern tech stack including jQuery, Slick Carousel, Moment.js, and integration with third-party services like Vimeo and HubSpot forms. Performance optimizations are evident through WP Rocket caching and lazy loading scripts. SEO is well implemented with Yoast SEO plugin and structured data (JSON-LD). The site is mobile-optimized and accessible, with clear navigation and consistent branding. Technical risks are minimal, though reliance on multiple external scripts necessitates ongoing security monitoring. Hosting provider details are not explicitly identified but performance and security headers suggest a professionally managed environment.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 60/100Medium27 findingsView report
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