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Security report for thryv.ca

Thryv Canada · Technology · Canada

Medium risk. 6 critical or high findings in Email security, Security headers and 2 other checks.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

Thryv Canada operates a leading marketing and sales platform tailored for small businesses, offering a comprehensive suite of tools including SEO services, website building, reputation management, CRM, and marketing automation. The company positions itself as an industry leader with a strong focus on helping small businesses grow efficiently through technology. The website is professionally designed, mobile-optimized, and integrates multiple third-party marketing and analytics services, reflecting a mature digital infrastructure. Security posture is solid with HTTPS enforcement and use of reCAPTCHA, though explicit privacy and cookie policies are not detected, indicating room for compliance improvement. The absence of WHOIS data suggests privacy protection, which is common for commercial entities but slightly reduces transparency. Overall, the site is trustworthy, technically sound, and business-focused, with recommendations to enhance privacy disclosures and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  4. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching thryv.ca

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
30
Email security
60
DNS health
70
Network security
100
GDPR outside view
73
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Thryv Canada targets small businesses with SaaS solutions that streamline marketing and sales processes. Their competitive advantage lies in an integrated platform combining online presence management, lead capture, CRM automation, and reputation management. The business model is subscription-based software services with multiple integrations to popular platforms like QuickBooks, Shopify, and Mailchimp. The company demonstrates growth orientation through AI-powered tools and extensive marketing partnerships. The website's content and structure support a professional brand image, though direct contact details and regulatory compliance documents are limited in the analyzed content. The presence of regional partner sites indicates a broad geographic footprint.

Security posture

The website exhibits a good security maturity level with HTTPS, reCAPTCHA integration, and script management to reduce attack surface. Security headers are implied but not explicitly confirmed in the HTML content. No vulnerabilities or exposed sensitive data were detected. However, the lack of visible privacy policies, cookie consent mechanisms, and incident response contacts indicates gaps in compliance and transparency. The use of multiple third-party scripts necessitates ongoing security audits. Overall, the security posture is strong but could benefit from enhanced policy disclosures and explicit security headers.

Recommendations

  1. Publish comprehensive privacy and cookie policies with GDPR compliance details prominently accessible.
  2. Implement a visible cookie consent mechanism to comply with privacy regulations.
  3. Add explicit security headers such as Content-Security-Policy and Referrer-Policy.
  4. Provide clear contact information for security incidents and data protection inquiries.
  5. Regularly audit third-party scripts and integrations for vulnerabilities and update them promptly.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Thryv Canada
Description
Thryv is the leading marketing and sales platform offering small business growth solutions like SEO services, a website builder, reputation management and more!
Key services
SEO services, Website builder, Reputation management, CRM and automation software, Lead capture and conversion, Appointment booking and reminders, Review management, Email and text marketing automation
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, PHP, JavaScript, jQuery, Slick Carousel, Moment.js, Day.js, HubSpot Forms, Wistia video embeds, Google Tag Manager, Google Analytics, Facebook Pixel, TikTok Pixel, LinkedIn Insight Tag, Crazy Egg, Optimizely, Tealium, UberMenu plugin, WP Rocket caching
Frameworks
WordPress CMS, Understrap child theme
Platforms
Web, Mobile responsive
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of reCAPTCHA v2 and v3 for forms
  • No exposed sensitive data in HTML
  • Lazy loading and script management to reduce attack surface

Analytics and tracking

Services
Google Analytics, Facebook Pixel, TikTok Analytics, LinkedIn Analytics, Crazy Egg
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Google Ads, Bing Ads, Twitter Ads, Quora Ads, StackAdapt
Tracking pixels
Facebook Pixel, TikTok Pixel, LinkedIn Insight Tag, Crazy Egg
Marketing tools
HubSpot Forms, Optimizely, Tealium
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia
  2. Strong focus on small business marketing and sales software
  3. Extensive use of third-party marketing and analytics tools
  4. No explicit privacy or cookie policy pages found in the analyzed content
  5. No direct contact emails or phone numbers found in the main HTML content
  6. WHOIS data is not publicly available, possibly due to privacy protection
  7. Website uses HTTPS and modern web technologies
  8. No signs of adult or questionable content
  9. Good SEO and structured data implementation
Technical notes

Notes

The website is built on WordPress with a modern tech stack including PHP, JavaScript libraries (jQuery, Slick Carousel, Moment.js, Day.js), and integrates marketing and analytics tools such as Google Tag Manager, Facebook Pixel, TikTok Pixel, and HubSpot Forms. It uses a child theme based on Understrap, optimized with WP Rocket caching for fast performance. The site is mobile responsive with good accessibility and SEO optimization, including structured data for organization and videos. Hosting provider details are not explicit. The technical implementation reflects a mature and well-maintained infrastructure with opportunities to improve security header explicitness and privacy compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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