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Security report for synthesia.io

Synthesia · Technology · N/a

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

79/100

Risk levelLow

0–100, higher is better. How it is calculated

Synthesia is a leading AI video generation platform founded in 2017, offering businesses a comprehensive SaaS solution to create professional-quality videos using AI avatars, voiceovers, and customizable templates. The company holds a strong market position as the #1 rated AI video platform, serving a large customer base with advanced features such as voice cloning, video translation, and team collaboration. Their platform is designed to streamline video production for training, marketing, and communication purposes, significantly reducing costs and time. Technically, the website demonstrates a mature digital infrastructure leveraging modern technologies including Google Tag Manager, HubSpot, Optimizely, and Dash.js, hosted likely via Identity Digital and protected by Cloudflare services. The site is well-optimized for performance, mobile responsiveness, accessibility, and SEO, reflecting a high level of technical sophistication. From a security perspective, Synthesia exhibits a robust posture with HTTPS enforcement, comprehensive security headers, SOC 2 Type II, GDPR, and ISO 42001 compliance certifications. The presence of CAPTCHA mechanisms and secure form validations further enhance their security maturity. However, explicit incident response and vulnerability disclosure policies are not publicly found, representing an area for improvement. Overall, Synthesia presents a low-risk profile with strong business credibility, technical excellence, and compliance adherence. Strategic recommendations include publishing detailed incident response and vulnerability disclosure policies, enhancing transparency around data protection officers, and continuous monitoring of third-party scripts to maintain security integrity.

Scanned

This is an earlier scan of synthesia.io. View the latest report

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching synthesia.io

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
69
Security headers
60
Email security
82
DNS health
80
Network security
100
GDPR outside view
85
Average
79

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention synthesia.io, from OffSeq Breach.

Total records
7,667
Employees
0
Customers
7,660
Third parties
7
Weak passwords
6%

11 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for synthesia.io.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Synthesia operates in the technology sector, focusing on AI-driven video creation solutions for enterprises and businesses. Their SaaS business model includes freemium and paid subscription plans, targeting corporate clients needing scalable video production tools. The company benefits from a strong brand presence, high customer satisfaction (G2 rating 4.7/5), and a broad feature set that differentiates it from competitors. Partnerships and integrations with LMS and API offerings expand their ecosystem. The company’s compliance with major security standards and transparent ethics policy further reinforce its market trust and growth potential.

Security posture

Synthesia demonstrates a mature security posture with adherence to industry standards such as SOC 2 Type II, GDPR, and ISO 42001. The website employs HTTPS, security headers, and CAPTCHA to protect user data and prevent abuse. No vulnerabilities or exposed sensitive data were detected in the analysis. However, the absence of publicly available incident response and vulnerability disclosure policies suggests room for enhancing transparency and readiness. Overall, the company shows strong data protection practices and a proactive approach to AI ethics and security.

Recommendations

  1. Publish a formal incident response plan and make it accessible on the website.
  2. Establish and publicize a vulnerability disclosure program or security.txt file.
  3. Provide contact details for a Data Protection Officer or security team.
  4. Regularly audit and update third-party scripts and dependencies to mitigate risks.
  5. Enhance user privacy transparency by detailing data retention and processing policies.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Synthesia
Description
Synthesia is a leading AI video generation platform that allows users to create professional-quality videos with AI avatars, voiceovers, and customizable templates. Perfect for training, marketing, and communication, Synthesia helps save time and production costs while delivering engaging video content.
Key services
AI video generation, AI avatars, Voice cloning and voiceovers, Video translation and dubbing, Team collaboration, Custom avatars and branding
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, HubSpot Analytics, Optimizely, Dash.js, Embla Carousel, Cloudflare Turnstile Captcha, ProfitWell, Lite YouTube embed
Frameworks
Webflow CMS
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • SOC 2 Type II and GDPR compliance
  • Use of CAPTCHA (Cloudflare Turnstile)
  • No exposed sensitive data found
  • Secure forms with validation

Analytics and tracking

Services
Google Analytics, HubSpot Analytics, ProfitWell, Optimizely
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Bing Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Optimizely
Marketing tools
HubSpot, ProfitWell
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features.
  2. Strong use of modern web technologies and analytics tools.
  3. Clear focus on AI video generation for business use cases.
  4. Good compliance with security and privacy standards.
  5. No signs of malicious or suspicious activity.
  6. WHOIS data is not publicly available, indicating privacy protection.
Technical notes

Notes

The website is built on a modern tech stack including Webflow CMS, Google Tag Manager, HubSpot, Optimizely, and streaming technologies like Dash.js. It uses advanced front-end frameworks and lazy loading for performance optimization. The site is mobile-optimized with responsive design and accessibility considerations. Hosting appears to be via Identity Digital with Cloudflare protection. The technical implementation supports a fast, secure, and user-friendly experience with no critical technical debt or performance bottlenecks detected.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100 −8Medium26 findingsView report
  2. 81/100Low23 findingsView report
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