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Security report for synthesia.io

Synthesia · Technology · N/a

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Synthesia is a leading AI video generation platform founded in 2017, offering businesses a powerful SaaS solution to create professional-quality videos with AI avatars, voiceovers in over 160 languages, and customizable templates. Positioned as the #1 rated AI video platform for business, Synthesia targets enterprises seeking to streamline video production for training, marketing, and communication. The platform supports team collaboration, brand customization, and multilingual video capabilities, making it a comprehensive tool for modern digital content creation. Technically, the website leverages modern web technologies including Webflow CMS, Google Tag Manager, HubSpot, Optimizely, and dash.js for streaming video playback. The site is well-optimized for performance, mobile responsiveness, and accessibility, with strong SEO practices and a professional design. Analytics and marketing tools are integrated thoughtfully, balancing user tracking with privacy compliance. From a security perspective, Synthesia demonstrates a mature posture with HTTPS enforcement, SOC 2 Type II and ISO 42001 certifications, GDPR compliance, and a dedicated security policy site. The presence of cookie consent mechanisms and ethical AI usage policies further reinforce their commitment to responsible data handling. No critical vulnerabilities or suspicious indicators were found in the analysis. Overall, Synthesia presents a trustworthy, professional, and technically sound platform with strong business credibility and security practices. The lack of publicly available WHOIS data is consistent with privacy protection norms for technology companies and does not detract from the legitimacy of the business. Strategic recommendations include publishing a vulnerability disclosure policy and incident response contacts to enhance transparency and trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching synthesia.io

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
54
Security headers
40
Email security
82
DNS health
80
Network security
100
GDPR outside view
80
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention synthesia.io, from OffSeq Breach.

Total records
7,667
Employees
0
Customers
7,660
Third parties
7
Weak passwords
6%

11 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for synthesia.io.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Synthesia occupies a strong market position as a top AI video generation platform, leveraging advanced AI avatars and voice synthesis technologies to serve a broad range of business sectors including learning and development, sales enablement, marketing, and compliance training. Their SaaS business model includes freemium and paid tiers, enabling wide adoption and scalability. The company has built a robust partnership and marketing ecosystem, integrating with major analytics and advertising platforms. Growth indicators include a large customer base (50,000+), high user ratings, and continuous feature expansion such as AI dubbing and video agents. The company’s focus on security certifications and ethical AI use positions it well for enterprise adoption in regulated industries.

Security posture

Synthesia exhibits a strong security maturity level with multiple industry-standard certifications (SOC 2 Type II, ISO 42001) and GDPR compliance. The website enforces HTTPS and implements security headers to protect users. Cookie consent and privacy policies are comprehensive and transparent. However, the absence of a public vulnerability disclosure or security.txt file and explicit incident response contact details represents a minor gap in their security transparency. No exposed sensitive data or vulnerable libraries were detected. Overall, the security posture is robust and appropriate for a SaaS platform handling business video content and user data.

Recommendations

  1. Publish a public vulnerability disclosure or security.txt file to facilitate responsible reporting of security issues.
  2. Provide explicit incident response contact information (e.g., security@ or abuse@ email) on the security or contact pages.
  3. Consider publishing Data Protection Officer contact details to enhance GDPR transparency.
  4. Regularly review and update third-party libraries and dependencies to mitigate potential vulnerabilities.
  5. Enhance user education on privacy and security features within the platform to build trust and security culture.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Synthesia
Description
Synthesia is a leading AI video generation platform that allows users to create professional-quality videos with AI avatars, voiceovers, and customizable templates. Perfect for training, marketing, and communication, Synthesia helps save time and production costs while delivering engaging video content.
Key services
AI video generation, AI avatars, Voiceovers in 160+ languages, Video translation and dubbing, Custom avatar creation, Team collaboration, Brand kit and video analytics
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, Google Tag Manager, HubSpot, Optimizely, Facebook Pixel, Bing Ads, reCAPTCHA, dash.js, Embla Carousel
Frameworks
Webflow, React (likely for some components), Google Tag Manager for analytics, Optimizely for A/B testing
Platforms
Web-based SaaS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of reCAPTCHA
  • SOC 2 Type II and ISO 42001 certifications
  • GDPR compliance
  • Cookie consent banner with options
  • Security policy page
  • Ethics policy for AI usage

Analytics and tracking

Services
Google Analytics (via GTM), HubSpot Analytics, Optimizely
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Bing Ads, Facebook Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Optimizely
Marketing tools
HubSpot, Optimizely
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected
  2. Strong focus on AI video generation for business use cases
  3. Comprehensive security and privacy policies present
  4. Use of modern web technologies and analytics tools
  5. No suspicious or malicious indicators found
  6. WHOIS data is privacy protected, no registrar or dates available
  7. Good compliance with GDPR and security certifications
  8. Multiple language support and localization features
  9. Clear business contact information and social media presence
Technical notes

Notes

The website is built on a modern technology stack primarily using Webflow CMS for content management, with integrations of Google Tag Manager, HubSpot, Optimizely for analytics and A/B testing, and dash.js for adaptive streaming video playback. The site demonstrates fast loading times, excellent mobile optimization, and good accessibility features. The use of session storage and cookies is managed with user consent. The technical infrastructure supports a scalable SaaS platform with multilingual and multimedia capabilities. Opportunities exist to further modernize by adopting a public security disclosure framework and enhancing incident response readiness.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 79/100 −2Low23 findingsView report
  2. 81/100Low23 findingsView report
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