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Security report for smartbear.co

SmartBear · Technology · United States

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

SmartBear is a well-established enterprise software company specializing in tools for software testing, API lifecycle management, and observability. The company offers a comprehensive suite of products targeting developers, testers, and software teams to improve software quality and performance. Their market position is strong, supported by a mature domain and consistent branding. Technically, the website employs modern JavaScript libraries, analytics, and monitoring tools, hosted on AWS infrastructure with Kentico CMS. The site is well-optimized for SEO, mobile, and accessibility. Security posture is good with HTTPS and domain protections, though DNSSEC is not enabled and security policy disclosures are limited. Overall, the site reflects a mature digital presence with professional content and strong business credibility.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

  4. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching smartbear.co

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
60
Email security
75
DNS health
85
Network security
100
GDPR outside view
58
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

SmartBear operates in the technology sector focusing on software development tools, particularly API design, testing, and monitoring. Their business model revolves around software licensing and SaaS offerings. The company targets enterprise customers and software teams globally. Partnerships with observability and test management providers like BugSnag, LoadNinja, QMetry, and Reflect enhance their ecosystem. The company demonstrates growth and innovation with AI-powered tools and a broad product portfolio. Their digital footprint and structured data indicate a strategic approach to market positioning and customer engagement.

Security posture

The website demonstrates a solid security foundation with HTTPS enforced and domain status flags preventing unauthorized changes. Use of monitoring tools like Bugsnag indicates active error tracking. However, the absence of DNSSEC and lack of published security policies or vulnerability disclosure pages suggest areas for improvement. No exposed sensitive data or vulnerable libraries were detected in the HTML content. Security headers are not explicitly visible in the provided data, and incident response contacts are not published. Overall, the security posture is good but could be enhanced with additional transparency and DNS security measures.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Publish a dedicated security policy and vulnerability disclosure page to enhance transparency and trust.
  3. Implement and document incident response procedures and provide security contact channels.
  4. Add security headers such as Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options to harden the website.
  5. Regularly audit and update third-party scripts and dependencies to mitigate potential vulnerabilities.

Contact details published on the site

Addresses
Legal name
SmartBear Software
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
SmartBear
Description
SmartBear is a leading provider of tools that help developers, testers, and software teams build, test, monitor, and optimize APIs, applications, and digital experiences. Its tools support API design, testing, and documentation, as well as test automation, application performance testing, error monitoring, contract testing, and test management.
Key services
API design, API testing, API documentation, Contract testing, Test automation, Application performance testing, Error monitoring, Test management
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, Vanilla LazyLoad, Google Analytics, Google Tag Manager, Bugsnag, Convert Experiences, AOS (Animate on Scroll), CookieHub
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Use of security flags on domain (clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, clientUpdateProhibited)
  • No DNSSEC enabled (recommend enabling)
  • Use of security monitoring scripts (Bugsnag)

Analytics and tracking

Services
Google Analytics, Ahrefs Analytics, Bugsnag
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Bugsnag, Convert Experiences, Ahrefs Analytics
Marketing tools
Convert Experiences, CookieHub
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Professional and comprehensive product and solution offerings.
  3. Strong use of structured data for SEO and business information.
  4. Use of multiple analytics and monitoring tools indicating mature digital operations.
  5. No exposed sensitive data or security vulnerabilities detected in HTML content.
  6. No explicit privacy or security policy pages found in HTML but linked in footer and privacy URL.
  7. Domain WHOIS data supports legitimacy and long-term operation.
Technical notes

Notes

The website uses a modern tech stack including jQuery, lazy loading, Google Analytics, Google Tag Manager, Bugsnag for error monitoring, and Convert Experiences for A/B testing. It is built on Kentico CMS and hosted on AWS infrastructure. Performance is moderate with good mobile optimization and accessibility features. SEO is well addressed with structured data and meta tags. The site uses multiple external scripts for analytics and marketing, which should be monitored for performance and security impact. Technical debt appears low, but enabling DNSSEC and improving security headers would strengthen the technical posture.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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