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Security report for site24x7.eu

Zoho Corporation Pvt. Ltd. · Technology · N/a

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Site24x7 is a comprehensive SaaS-based IT monitoring and observability platform operated by Zoho Corporation Pvt. Ltd. It offers a broad range of services including website, server, cloud, application performance, network, and log management monitoring, targeting DevOps and IT operations professionals globally. The company holds a strong market position with over 13,000 customers and a consistent, professional online presence. Technically, the website employs modern web technologies such as Bootstrap 4, jQuery, and Zoho's own tag management and analytics tools, ensuring fast performance, mobile optimization, and good accessibility. Security posture is solid with HTTPS enforced and no visible vulnerabilities, though some security headers could be improved and a security.txt file added. Privacy compliance is well addressed with clear privacy and cookie policies and GDPR adherence. Overall, the website reflects a mature, trustworthy business with strong branding and user experience.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching site24x7.eu

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
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  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
30
Email security
70
DNS health
85
Network security
100
GDPR outside view
85
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Site24x7 operates under Zoho Corporation, a well-known technology company, leveraging its parent company's infrastructure and brand strength. The business model is subscription-based SaaS, serving enterprise clients with scalable monitoring solutions. The company maintains a robust partner ecosystem including ManageEngine and offers multilingual and multi-datacenter options, indicating global reach. The presence of extensive resources, training, and community engagement supports customer retention and growth. Competitive positioning is reinforced by clear differentiation through AI-powered observability and comprehensive monitoring capabilities.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and no exposed sensitive data. Security policies are published, but explicit incident response contacts and vulnerability disclosure mechanisms are absent. The lack of certain security headers (e.g., CSP, HSTS) suggests room for improvement. No known vulnerabilities or malware indicators were detected. Privacy and cookie policies are comprehensive and GDPR compliant, supporting regulatory adherence. Overall, the security maturity is good but could be enhanced by adopting additional best practices and transparency measures.

Recommendations

  1. Implement and enforce security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options to enhance protection against common web attacks.
  2. Publish a security.txt file to provide clear vulnerability disclosure guidelines and improve transparency with security researchers.
  3. Add explicit incident response contact information (e.g., security@ or abuse@ email addresses) to facilitate timely reporting and handling of security incidents.
  4. Regularly audit and update third-party libraries and scripts to mitigate risks from vulnerable dependencies.
  5. Enhance user trust by showcasing certifications or compliance badges related to security and privacy.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Zoho Corporation Pvt. Ltd.
Description
Site24x7 offers both free & paid monitoring services for your entire IT environment. Monitor the health and performance of websites, servers, networks, applications, and cloud platforms and receive instant via different media when any resource experiences an issue or downtime. Sign up now!
Key services
Website Monitoring, Server Monitoring, Cloud Monitoring, Application Performance Monitoring, Network Monitoring, Real User Monitoring, Synthetic Transactions, Log Management, AIOps
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, Bootstrap 4, Zoho Tag Manager, YouTube iframe API, Pagesense, Site24x7 RUM beacon
Frameworks
Bootstrap 4
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security-related pages (security.html)
  • No exposed sensitive data in HTML
  • Secure forms with validation

Analytics and tracking

Services
Pagesense
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Pagesense
Marketing tools
Zoho Tag Manager, Pagesense
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Comprehensive product portfolio for IT monitoring and observability
  2. Strong branding and consistent design
  3. Multiple language and data center options
  4. Active social media presence
  5. Use of modern web technologies and analytics
  6. Clear privacy, cookie, and terms policies
  7. No visible security or content blocking issues
Technical notes

Notes

The website is built on a modern technology stack including Bootstrap 4 and jQuery, with integration of Zoho Tag Manager and Pagesense for analytics and marketing. It uses YouTube iframe API for video content and is hosted likely on Zoho/ManageEngine infrastructure. The site is well-optimized for performance and mobile devices, with good accessibility features. The HTML structure is valid and SEO optimized with appropriate meta tags and structured data (JSON-LD). There is no detected CMS, indicating a custom or proprietary platform. Technical risks are minimal, but continuous monitoring of third-party scripts and security headers is recommended to maintain robustness.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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