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Security report for site24x7.com

ManageEngine (Zoho Corp.) · Technology · N/a

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

Site24x7 is a comprehensive IT monitoring platform owned by Zoho Corporation Pvt. Ltd., offering a wide range of monitoring services including website, server, cloud, application performance, network, and AIOps solutions. The company targets DevOps and IT operations professionals with a SaaS subscription model and has a strong market presence with over 13,000 customers. The website demonstrates excellent content quality, professional design, and clear navigation, supported by rich multimedia and customer testimonials. Technically, the site uses modern frameworks such as Bootstrap and jQuery, integrates analytics and tag management tools, and is optimized for performance and accessibility. Security posture is strong with HTTPS, security headers, and no visible vulnerabilities, though explicit incident response contacts and vulnerability disclosure pages are absent. WHOIS data is unavailable, which slightly impacts trust but does not detract from the overall legitimacy given the strong branding and parent company association. Overall, Site24x7 presents as a mature, professional, and trustworthy IT monitoring service provider.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching site24x7.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
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  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
30
Email security
65
DNS health
85
Network security
100
GDPR outside view
85
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Site24x7 operates in the technology sector as an essential business entity under Zoho Corporation. Its competitive advantage lies in its broad product portfolio covering multiple monitoring domains and integration with ManageEngine products. The business model is SaaS-based with free trials and tiered pricing. The company leverages a strong partnership ecosystem with Zoho and ManageEngine, enhancing its market reach. Growth indicators include extensive resource offerings, training, webinars, and a large customer base. The website's marketing and social media presence support brand awareness and customer engagement. Strategic observations suggest continued investment in AI-powered monitoring and cloud cost management to maintain market leadership.

Security posture

The website exhibits a mature security posture with enforced HTTPS, comprehensive security headers, and secure form handling. No exposed sensitive data or vulnerable libraries were detected. However, the absence of explicit incident response contact information and a vulnerability disclosure policy represents a compliance gap. GDPR compliance is indicated through privacy and cookie policies. The security culture appears proactive but could be enhanced by publishing security certifications and incident response details. Overall, the security maturity is high with minor areas for improvement to align with best practices and regulatory expectations.

Recommendations

  1. Publish explicit incident response and abuse contact information on the website.
  2. Implement and publicize a vulnerability disclosure policy or security.txt file.
  3. Enhance transparency by listing security certifications and compliance attestations.
  4. Regularly audit third-party scripts and tracking tools to minimize privacy risks.
  5. Maintain WHOIS records transparency to improve domain trustworthiness.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ManageEngine (Zoho Corp.)
Description
Site24x7 offers free and paid monitoring services for IT environments including websites, servers, networks, applications, and cloud platforms with instant alerts on issues or downtime.
Key services
Website Monitoring, Server Monitoring, Cloud Monitoring, Application Performance Monitoring, Network Monitoring, Real User Monitoring, Synthetic Transactions, Log Management, AIOps
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, Bootstrap 4, YouTube iframe API, Zoho Tag Manager, Pagesense, Site24x7 RUM beacon
Frameworks
Bootstrap
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure forms with validation

Analytics and tracking

Services
Pagesense
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Pagesense
Marketing tools
Zoho Tag Manager, Pagesense
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Comprehensive IT monitoring product suite with strong branding.
  2. Multiple product categories and detailed feature descriptions.
  3. Presence of customer testimonials and video case studies.
  4. Strong social media presence and external resource links.
  5. Use of modern web technologies and analytics tools.
  6. No visible security or privacy policy violations.
  7. WHOIS data unavailable, which is unusual but not necessarily suspicious.
Technical notes

Notes

The website is built on a modern technology stack including Bootstrap 4 and jQuery, with integrations for analytics (Pagesense) and tag management (Zoho Tag Manager). It uses YouTube iframe API for video content and employs a responsive design optimized for mobile devices. Performance is fast with preloaded fonts and asynchronous script loading. Accessibility features such as ARIA roles and keyboard navigation are present. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not disclosed. Technical risks are minimal, but reliance on multiple third-party scripts requires ongoing monitoring to prevent supply chain vulnerabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 78/100Low22 findingsView report
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