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Security report for servicebuddy.help

Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Service Buddy is an AI-powered service designed to help car owners understand and evaluate their car repair quotes. The platform offers unbiased second opinions by analyzing mechanic estimates, explaining fair pricing, flagging unnecessary upsells, and suggesting cost-saving alternatives. The website presents a professional and consistent brand image targeting car owners seeking clarity and savings on automotive repairs. Technically, the site is built on the Softr platform, leveraging modern web technologies such as Bootstrap, Font Awesome, and integrates multiple third-party analytics and advertising scripts. Mobile optimization and user experience are good, though accessibility features are basic. Security posture is moderate with anonymized IP tracking in Google Analytics but lacks visible security headers and formal privacy or cookie policies. WHOIS data is fully redacted, limiting transparency and trustworthiness assessment. Overall, the site is safe for general audiences and provides a niche AI service with moderate business credibility but would benefit from enhanced privacy compliance and security best practices.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

  4. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching servicebuddy.help

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
65
Email security
50
DNS health
85
Network security
100
GDPR outside view
58
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Service Buddy operates in the technology sector, focusing on automotive repair quote analysis using AI. Its business model centers on providing value-added services to car owners by demystifying repair costs and promoting smarter spending decisions. The company appears to be a small entity without disclosed parent or subsidiary relationships. The website lacks explicit business registration or contact details, which may impact customer trust. The integration of affiliate and advertising networks suggests potential revenue streams from partnerships or referrals. The platform targets a niche market segment of car owners who want to avoid overpaying for repairs. Growth potential exists if the service gains traction, but transparency and compliance improvements are recommended to enhance market position.

Security posture

The website employs HTTPS and anonymizes IP addresses in Google Analytics, indicating basic security awareness. However, no security headers such as Content Security Policy, X-Frame-Options, or HSTS were detected, which are important for mitigating common web vulnerabilities. The absence of privacy and cookie policies suggests compliance gaps with GDPR and other data protection regulations. No incident response or security contact information is provided, limiting readiness for security events. The use of multiple third-party scripts introduces potential risk vectors that require regular auditing. Overall, the security posture is moderate but requires enhancements in headers, policies, and transparency to reduce risk and improve compliance.

Recommendations

  1. Implement comprehensive privacy and cookie policies with clear user consent mechanisms to ensure GDPR compliance.
  2. Add and configure essential security headers (CSP, HSTS, X-Frame-Options) to strengthen web security.
  3. Publish clear contact information including security incident response contacts to improve trust and readiness.
  4. Regularly audit third-party scripts and dependencies to identify and mitigate vulnerabilities.
  5. Consider WHOIS privacy trade-offs and provide more transparent business information on the website to enhance legitimacy.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Description
Service Buddy uses AI to review your mechanic’s estimate, explain what’s fair, flag upsells, and suggest smart ways to save—before you say yes. Get trusted, unbiased answers in minutes. No login required.
Key services
AI review of car repair quotes, Explanation of repair services, Flagging upsells, Suggesting cost-saving alternatives
Content quality
good
Branding
consistent

Technology

Stack
Google Tag Manager, Google Analytics, Bootstrap 4.3.1, Font Awesome 6.5.0, jQuery, Softr page renderer, Commerce.js, VigLink, Reddit Ads Pixel, Google Maps API
Platforms
Softr
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
60/100
Good practices seen
  • Anonymize IP in Google Analytics

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
poor

Advertising

Ad networks
Sovrn, Reddit Ads, VigLink
Tracking pixels
Reddit Ads Pixel, VigLink
Marketing tools
Commerce.js
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is accessible with no blocking or WAF challenge.
  2. WHOIS data is fully redacted or unavailable, limiting domain trust assessment.
  3. No privacy, cookie, or terms of service policies found on the site.
  4. No explicit contact information or company details provided.
  5. Site uses multiple third-party analytics and advertising scripts.
  6. Content is focused on AI-powered car repair quote analysis.
  7. No security headers detected in the provided data.
  8. Mobile optimization and responsive design are good.
  9. No adult or questionable content detected; site is safe for general audiences.
Technical notes

Notes

The website is built using the Softr platform, utilizing Bootstrap 4.3.1 for responsive design and Font Awesome 6.5.0 for icons. It integrates Google Analytics and Google Tag Manager for analytics, along with advertising and affiliate networks such as Sovrn, Reddit Ads, and VigLink. The site loads multiple asynchronous scripts to optimize performance. Mobile optimization is good with responsive font sizes and layout adjustments. Accessibility features are basic, with room for improvement. SEO is supported by proper meta tags and Open Graph data. Hosting provider details are not explicitly identified. Performance is moderate, with potential improvements by optimizing third-party script usage and adding caching strategies.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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