Skip to main content

Security report for retailrocket.pt

Retail Rocket · Technology · Portugal

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

Retail Rocket is a technology company specializing in retention management platforms designed to help businesses increase customer lifetime value and repeat purchases. Their platform integrates advanced AI personalization, campaign management, and customer intelligence modules, targeting medium to large enterprises across sectors such as e-commerce, banking, insurance, and SaaS. The company maintains a strong market presence with over 1,000 clients worldwide and demonstrates a commitment to privacy and compliance through comprehensive policies and consent mechanisms. Technically, the website is built on WordPress with modern marketing and analytics integrations, offering a good user experience and mobile optimization. Security posture is solid with HTTPS and consent-based cookie management, though some security headers could be improved. Overall, the site reflects a professional and trustworthy business with consistent branding and clear contact channels.

Scanned

This is an earlier scan of retailrocket.pt. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching retailrocket.pt

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. See sample alerts.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
65
Email security
70
DNS health
80
Network security
100
GDPR outside view
80
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Retail Rocket positions itself as a key player in the marketing automation and customer retention space, leveraging AI and big data to deliver personalized marketing solutions. Their business model focuses on SaaS offerings with modular products catering to strategic marketing needs. The company targets businesses with large customer bases, emphasizing measurable revenue growth and marketing efficiency. Their ecosystem includes multiple regional domains, indicating a global footprint. Trust signals such as client logos, testimonials, and case studies reinforce their credibility. The company’s operations appear mature with a focus on compliance and customer engagement.

Security posture

The website demonstrates a good security maturity level with enforced HTTPS and cookie consent mechanisms aligned with GDPR. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, explicit security policies and incident response contacts are absent, and security headers like Content-Security-Policy and X-Frame-Options are not visibly implemented. The absence of a security.txt file suggests limited public vulnerability disclosure readiness. Overall, the security posture is adequate for a marketing platform but could benefit from enhanced transparency and technical controls.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web attacks.
  2. Publish a dedicated security policy and incident response contact information to improve transparency and trust.
  3. Add a security.txt file to facilitate responsible vulnerability disclosure.
  4. Regularly audit and update WordPress core and plugins to minimize risk from known vulnerabilities.
  5. Enhance accessibility features to meet compliance standards and improve user experience for all visitors.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Retail Rocket
Description
Retail Rocket offers a Retention Management Platform that provides tools for customer retention strategy, increasing lifetime value (LTV), and repeat purchases. The platform includes modules such as Data Warehouse, AI Personalization Engine, Campaign Management System, and Customer Intelligence Platform.
Key services
Data Warehouse, AI Personalization Engine, Campaign Management System, Customer Intelligence Platform, Email Marketing, Web Push Notifications
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Yoast SEO plugin, jQuery 2.2.4, Google Tag Manager, LinkedIn Insight Tag, Retail Rocket tracking.js, Contact Form 7, Cookie Law Info plugin
Frameworks
WordPress
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Consent mechanism for cookies
  • No exposed sensitive data in HTML
  • Use of security plugins (implied by WordPress ecosystem)

Analytics and tracking

Services
Google Tag Manager, LinkedIn Insight Tag
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
LinkedIn Insight Tag, Retail Rocket tracking.js
Marketing tools
Retail Rocket AI Personalization, Campaign Management System, Email Marketing Platform, Web Push Notifications
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content in Portuguese.
  2. Multiple language options available linking to regional domains.
  3. Comprehensive privacy and cookie policies with consent mechanisms.
  4. Contact forms collect standard business contact data with consent checkbox.
  5. Use of modern marketing and analytics tools integrated.
  6. No signs of blocking, WAF challenges, or security warnings.
  7. Strong branding and client trust signals present.
  8. No explicit security or incident response policies found on site.
Technical notes

Notes

The website is built on WordPress CMS using a modern theme and plugins such as Yoast SEO and Contact Form 7. It integrates multiple third-party scripts for analytics and marketing, including Google Tag Manager and LinkedIn Insight Tag. The site is mobile-optimized with responsive design and uses SVG icons and modern CSS variables for styling. Performance is moderate, with asynchronous loading of scripts to improve speed. The technical stack is typical for a marketing SaaS company, balancing functionality and user experience. Opportunities exist to improve security headers and accessibility compliance to reduce technical debt and enhance resilience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 77/100Low26 findingsView report
Reviews of this site

Share your experience with retailrocket.pt. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review retailrocket.pt.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.