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Security report for retailrocket.pt

Retail Rocket · Technology · Portugal

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

Retail Rocket is a technology company specializing in retention management platforms designed to help businesses increase customer lifetime value and repeat purchases through AI-driven personalization and marketing automation. The company operates globally with a strong presence in multiple regions via localized partner sites. Their platform includes modules such as Data Warehouse, AI Personalization Engine, Campaign Management System, and Customer Intelligence Platform, targeting medium to large enterprises across sectors like e-commerce, banking, insurance, and SaaS. Technically, the website is built on WordPress with modern marketing and analytics integrations including Google Tag Manager and LinkedIn Insight. The site is well-optimized for SEO and mobile devices, featuring professional design and clear navigation. Security posture is good with HTTPS enforced and cookie consent mechanisms in place, though some security headers could be improved. Overall, the security posture is mature with no critical vulnerabilities detected, and privacy compliance is strong with clear policies and consent mechanisms. The domain registration is consistent with the business claims, enhancing trustworthiness. Strategic recommendations include enhancing security headers, publishing explicit security policies, and adding vulnerability disclosure information. This analysis indicates a professional, trustworthy, and technically competent online presence suitable for its B2B audience.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching retailrocket.pt

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
65
Email security
70
DNS health
80
Network security
100
GDPR outside view
80
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Retail Rocket holds a solid market position as a provider of retention management and marketing automation solutions. Their competitive advantage lies in AI personalization and integrated multi-channel campaign management. The business model is SaaS-based, targeting enterprises with large customer bases. Revenue streams likely include subscription fees for platform modules and professional services such as growth hacking support. The company maintains a broad partnership ecosystem with regional sites tailored for different markets. Growth indicators include a large client base and significant additional revenue generated for clients. The company demonstrates strategic focus on data-driven marketing and customer intelligence.

Security posture

The website demonstrates a good security maturity level with HTTPS enforced and cookie consent mechanisms aligned with GDPR. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, security headers such as Content Security Policy, HSTS, and X-Frame-Options are not evident and should be implemented to enhance protection. There is no public security policy or incident response information available, which could improve transparency and readiness. The absence of a vulnerability disclosure or security.txt file is a gap in security culture. Overall, the security posture is solid but can be improved with additional best practices.

Recommendations

  1. Implement comprehensive security headers including CSP, HSTS, and X-Frame-Options.
  2. Publish a dedicated security policy and incident response plan on the website.
  3. Introduce a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Conduct regular audits of third-party scripts and plugins to mitigate supply chain risks.
  5. Enhance accessibility features to improve compliance and user experience for all users.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Retail Rocket
Description
Retail Rocket offers a Retention Management Platform that helps businesses create customer retention strategies, boost lifetime value (LTV), and increase repeat purchases. Their platform includes modules such as Data Warehouse, AI Personalization Engine, Campaign Management System, and Customer Intelligence Platform.
Key services
Data Warehouse, AI Personalization Engine, Campaign Management System, Customer Intelligence Platform, Email Marketing, Web Push Notifications
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery 2.2.4, Yoast SEO plugin, Contact Form 7, Cookie Law Info plugin, Chart.js, Google Tag Manager, LinkedIn Insight Tag, Retail Rocket tracking.js
Frameworks
WordPress
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Consent mechanism for cookies
  • No exposed sensitive data in HTML
  • Use of security-related plugins (e.g., cookie consent)

Analytics and tracking

Services
Google Tag Manager, LinkedIn Insight
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
LinkedIn Insight
Marketing tools
Retail Rocket tracking.js, LinkedIn Insight
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking mechanisms.
  2. Content is professionally presented in Portuguese with multi-language support.
  3. Strong focus on retention management and marketing technology solutions.
  4. Multiple contact methods and legal policies are clearly provided.
  5. Use of modern marketing and analytics tools integrated.
  6. No signs of suspicious or malicious content or domains.
  7. Good compliance with GDPR and cookie consent requirements.
Technical notes

Notes

The website is built on WordPress CMS with a modern tech stack including jQuery, Chart.js, and multiple marketing and analytics integrations such as Google Tag Manager and LinkedIn Insight. The site uses Yoast SEO plugin for optimization and Contact Form 7 for form management. Performance is moderate with room for improvement in loading speed and caching. The site is mobile optimized with responsive design. Technical debt appears low, but security headers and advanced accessibility features are missing. Opportunities exist to modernize JavaScript libraries and improve performance metrics to enhance user experience and SEO.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 77/100Low26 findingsView report
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