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Security report for retailrocket.nl

Retail Rocket · Technology · Netherlands

Medium risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Retail Rocket is a Netherlands-based technology company specializing in retention management and AI-driven personalization platforms for businesses with large customer bases. Their platform integrates big data analytics to enhance customer loyalty, increase lifetime value, and drive repeat purchases across multiple industries including e-commerce, banking, insurance, and SaaS. The company has a strong international presence with multiple localized domains and a client base exceeding 1000 worldwide. Technically, the website is built on WordPress with modern SEO and analytics integrations such as Google Tag Manager and LinkedIn Insight Tag. Security measures include HTTPS, reCAPTCHA, and cookie consent mechanisms, though some security headers could be improved. Overall, the site demonstrates good content quality, professional design, and compliance with GDPR requirements. The domain registration is consistent and trustworthy, supporting the legitimacy of the business.

Scanned

This is an earlier scan of retailrocket.nl. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching retailrocket.nl

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
65
Email security
70
DNS health
65
Network security
100
GDPR outside view
80
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Retail Rocket holds a solid market position as a provider of AI-powered marketing automation and personalization solutions. Their business model focuses on B2B SaaS offerings targeting enterprises with significant customer databases. The company leverages strategic partnerships and localized domains to serve diverse markets globally. Their platform's modular design includes data warehousing, campaign management, and customer intelligence, enabling clients to execute complex marketing strategies efficiently. Testimonials and client logos reinforce their credibility. The company appears growth-oriented with a focus on data-driven marketing and customer retention.

Security posture

The website exhibits a moderate to good security posture with enforced HTTPS, use of Google reCAPTCHA for form protection, and cookie consent management aligned with GDPR. However, explicit security headers like Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options are not visibly implemented, which could enhance protection against common web attacks. No vulnerabilities or exposed sensitive data were detected in the HTML content. Incident response and security policy documentation are not publicly available, indicating room for improvement in transparency and readiness. Overall, the security measures are adequate for the business type but could be strengthened.

Recommendations

  1. Implement and explicitly configure security headers such as CSP, X-Frame-Options, and X-Content-Type-Options to improve defense-in-depth.
  2. Publish a clear security policy and incident response plan accessible to users and partners to enhance trust and preparedness.
  3. Conduct regular third-party script audits to mitigate risks from external dependencies.
  4. Enhance accessibility features to meet higher compliance standards and improve user experience for all visitors.
  5. Maintain and update privacy and cookie policies regularly to reflect evolving regulations and best practices.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Retail Rocket
Description
Retention Management Platform offering real-time big-data website and email personalization to boost customer retention, LTV, and repeat purchases.
Key services
Data Warehouse, AI Personalization Engine, Campaign Management System, Customer Intelligence Platform
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Yoast SEO, jQuery, Google Tag Manager, Google reCAPTCHA, LinkedIn Insight Tag, Retail Rocket tracking.js, Contact Form 7
Frameworks
WordPress
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Google reCAPTCHA v3 implemented
  • Consent management for cookies
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics (via GTM), LinkedIn Insight Tag
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
LinkedIn Insight Tag, Retail Rocket tracking.js
Marketing tools
LinkedIn Insight Tag
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Comprehensive privacy and cookie policies with consent mechanisms are present.
  3. Multiple language options and international presence indicated.
  4. Use of modern marketing and analytics tools integrated.
  5. Contact forms collect standard business inquiry data with consent checkboxes.
  6. No explicit security or incident response policies found on the site.
  7. No visible certifications or vulnerability disclosure policies.
  8. Good SEO and structured data implementation via JSON-LD and Open Graph.
  9. Consistent branding and professional design observed.
Technical notes

Notes

The website is built on a WordPress CMS platform utilizing popular plugins such as Yoast SEO and Contact Form 7, supported by jQuery and modern JavaScript libraries. Integration with Google Tag Manager and LinkedIn Insight Tag indicates a mature analytics and marketing infrastructure. The site is mobile-optimized with responsive design and good SEO metadata including Open Graph and JSON-LD structured data. Performance is moderate, with asynchronous loading of scripts to improve speed. Hosting provider details are not explicit, but domain registration and CDN usage suggest a reliable infrastructure. Opportunities exist to improve security headers and accessibility compliance to reduce technical risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 77/100Low27 findingsView report
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