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Security report for retailrocket.nl

Retail Rocket · Technology · Netherlands

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

Retail Rocket is a Netherlands-based technology company specializing in AI-driven retention management and personalization platforms for businesses with large customer bases. Their platform integrates big data analytics, campaign management, and customer intelligence to boost customer lifetime value and repeat purchases. The company serves diverse sectors including e-commerce, banking, insurance, and SaaS, with a strong global client base and proven revenue impact. Technically, the website is built on WordPress with modern marketing and analytics integrations such as Google Tag Manager and LinkedIn Insight, and employs security best practices like HTTPS and reCAPTCHA. However, it lacks explicit security policies and vulnerability disclosure mechanisms. Overall, the website is professional, well-structured, and compliant with GDPR and cookie regulations, reflecting a mature digital presence.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching retailrocket.nl

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
65
Email security
70
DNS health
80
Network security
100
GDPR outside view
80
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Retail Rocket holds a solid market position as a medium-sized technology provider with a focus on retention and personalization solutions. Their business model is B2B SaaS, targeting enterprises with significant customer volumes. The company leverages AI and big data to offer modular services including campaign management, data warehousing, and customer intelligence. Their multi-lingual and multi-regional domains indicate a broad international footprint. The presence of client testimonials and case studies enhances credibility. The company maintains multiple physical offices across Europe and Latin America, supporting their global operations. Strategic partnerships and consistent branding reinforce their market presence.

Security posture

The website demonstrates a good security posture with enforced HTTPS, use of Google reCAPTCHA on forms, and cookie consent mechanisms aligned with GDPR. However, the absence of HTTP security headers and a published security policy or incident response contact reduces transparency. No vulnerabilities or exposed sensitive data were detected in the HTML content. The lack of a vulnerability disclosure program or security.txt file suggests room for improvement in proactive security communication. Overall, the security maturity is moderate, suitable for the business type but with opportunities to enhance trust and compliance.

Recommendations

  1. Implement comprehensive HTTP security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  2. Publish a clear security policy and provide dedicated incident response contact channels.
  3. Establish a vulnerability disclosure program and add a security.txt file to the website root.
  4. Regularly audit and update third-party plugins and libraries to mitigate potential vulnerabilities.
  5. Enhance transparency by detailing data retention policies and security certifications if applicable.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Retail Rocket
Description
Retention Management Platform offering customer retention strategies, LTV stimulation, and repeat purchase facilitation through AI-driven personalization and big data.
Key services
Campaign Management System, Customer Intelligence Platform, Data Warehouse, AI Personalization Engine
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Yoast SEO, jQuery 2.2.4, Google Tag Manager, Google reCAPTCHA, LinkedIn Insight Tag, Retail Rocket tracking.js, Contact Form 7, Cookie Law Info plugin
Frameworks
WordPress
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA for forms
  • Cookie consent banner with user preferences
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics (via GTM), LinkedIn Insight
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
LinkedIn Insight Tag, Retail Rocket tracking.js, lfeeder tracker
Marketing tools
LinkedIn Insight, Retail Rocket personalization and tracking
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking mechanisms.
  2. Strong presence of privacy and cookie policies with consent mechanisms.
  3. Multiple contact methods including email and contact forms are available.
  4. Use of modern marketing and analytics tools integrated.
  5. Professional design and clear navigation structure.
  6. No explicit security policy or incident response information found.
  7. No vulnerability disclosure or security.txt file detected.
  8. WHOIS data supports legitimacy and consistent business operation.
Technical notes

Notes

The website is built on a WordPress CMS platform using a modern tech stack including jQuery, Google Tag Manager, and various marketing and analytics scripts. The site is mobile-optimized with good accessibility and SEO practices, including meta tags and structured data (JSON-LD). Performance is moderate, with asynchronous loading of scripts and use of CDN-hosted resources. The presence of multiple language versions and regional domains indicates a scalable infrastructure. However, the hosting provider is not explicitly identified, and there is no evidence of advanced security headers or HTTP/2 usage. Technical debt appears low, but improvements in security headers and performance optimization could further enhance the platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium29 findingsView report
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